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Getting a refund is a (normally) almost fully automatic process when the game's bought less than two weeks ago and has been played for less than two hours. You seemingly have 0 hours and still time left. If you really want GTA4 I'd contact Steam support and ask what's up.
A button to request assistance with GTA4 should be available directly when you go to Help -> Steam Support. One of the options under that purchase will I believe moreover be the mentioned automated refund option, but I'd in this case attempt a query to support first.
Tambien, la region de descarga no tiene nada que ver ♥♥♥ la region en la que uses el juego.
the pros to this are
you can play
Multiplayer
but the ♥♥♥♥ are
you will need a key to play so you will have to buy another game for example kyne and lynch dead men which is just under 100 pesos but i did this and it is worth for a 100 pesos you get multiplayer and you will be able to play single player.