Command & Conquer™ Remastered Collection

Command & Conquer™ Remastered Collection

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Video card driver crash detected!
so this is new.
"Error: DXGI_ERROR_DEVICE_REMOVED"

my gpu is.. removed? well its all built into the chip. im running an 11th gen i5 in a Dell Latitude 5420 laptop.

no new drivers available :(

tried the usual run in admin/comparability. even have the game installed on a non OS partition.

anyone seen this before or know a fix?
thanks!
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Showing 1-6 of 6 comments
John Dragon Man Jan 19, 2024 @ 5:47am 
ok i fixed this and found more faults. so the fix for me was:
go to RegEdit
navigate to "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers"
right click on the "GraphicsDrivers" folder in the left
highlight "new" in the popup menu and click "DWORD (32-bit) Value" to create it
name it "TdrLevel"
if its not already, set its value to 0
now give your PC a reset.

now for my new issue.

missing textures! just get the Petroglyph test pattern/default texture on most menu items now.

oh the fun of it.
Last edited by John Dragon Man; Jan 19, 2024 @ 5:48am
Nyerguds Jan 21, 2024 @ 5:00am 
Missing textures usually mean either a corrupted install, or insufficient video RAM.

To resolve the first, go to the game properties in Steam, go to Installed Files, and click "Verify integrity of game files". (Note, if it just says "2 files failing to validate and will be reacquired" then there was no problem. Those two always do that; it's a known quirk.)

To resolve the second, you might need to, uh... how do I put this diplomatically? Well... actually get a computer that meets the game's minimum requirements.

This is not a game from the 90's anymore. This might not be a 3D game, but the huge amount of high-resolution sprites in this are stored in video memory for quick access, and that requires a lot of dedicated video memory, Most integrated graphics cards simply don't meet those specs, and the game seems to have issues with cards that don't contain dedicated video RAM.
Last edited by Nyerguds; Jan 21, 2024 @ 5:49am
Nyerguds Jan 21, 2024 @ 5:10am 
Originally posted by John Dragon Man:
ok i fixed this and found more faults. so the fix for me was:
go to RegEdit
navigate to "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers"
right click on the "GraphicsDrivers" folder in the left
highlight "new" in the popup menu and click "DWORD (32-bit) Value" to create it
name it "TdrLevel"
if its not already, set its value to 0
now give your PC a reset.
That's actually really interesting information. That problem has been plaguing the game since its inception (look around the forum here for DXGI_ERROR_DEVICE_REMOVED and you get tons of matches) but this is the first time I see a solution for it.

Since the error mentions something was "removed" I always assumed this was related to dynamic RAM allocation (since that could "remove" video RAM while a program is running). But this solution actually makes a lot of sense; apparently "TdrLevel" controls an automated system for resetting the graphics driver if the system detects that it is unresponsive for too long, which might indeed appear to DirectX as the graphics "device" it was using (as in, the driver it was connected to) suddenly disappearing.
Last edited by Nyerguds; Jan 21, 2024 @ 5:52am
Kirby59 Dec 30, 2024 @ 4:43am 
I have a similar problem, TdrLevel=0 has no effect
Computer configuration:
Intel N100 Processor
16 Gb Ram DDR4
Inlel UHD Graphics 730
Windows 11 Pro
If Tiberian Dawn still somehow works, crashing after each mission, then it is impossible to play Red Alert, it either crashes immediately upon entering the game, or crashes upon entering the game menu. Video driver version 32.0.101.6332
Last edited by Kirby59; Dec 30, 2024 @ 4:50am
JhonSnow777 Dec 30, 2024 @ 4:02pm 
i had the same error but it just happen on skirmish and on red alert, not in the original C & C, it also takes a lot to load the game, i fixed it going to options and lock the frame rate to 60, it worked for me. i have AMD RX 6650 XT iand i was having the same error.
Kirby59 Dec 30, 2024 @ 7:07pm 
I tried lock the frame rate to 60. But It doesn't help.
Last edited by Kirby59; Dec 30, 2024 @ 7:08pm
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