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Edit: Guess I had to wait a bit can claim them now
The Enshrouded team did solve the issue I highlighted as some to and fro.
What they did was to 'tweak' something at their end and get me to re-link my accounts.
I also learned as far as these drops one has to keep your accounts link otherwise the item become locked again.
As I said, hope it may be of relevance and help.