Support & Bug Reports for Tell Me Why

[Secret Keeper]

Hi everyone! On behalf of the whole team, thanks so much for playing Tell Me Why.

This topic is for you to report any bugs you may find, or to seek support for any issues you might come across while playing the game.

Please keep this thread limited to bugs ONLY.

When reporting a bug or requesting support, please contain the following info in your post:

- A description of the problem you're seeing.
- Any relevant info on your PC hardware. Please include any special settings or peripherals you may have (surround sound capabilities, playing in 1080p on a 4K monitor, etc.).
- A screenshot, if applicable.

Thanks again - we can't wait to have you join the Ronan twins in Delos Crossing!

[gsimon_de]

I am stuck at the beginning of chapter 2. There is no option to clean the coffee table.

[76561199319162045]

Diposting pertama kali oleh zaphodikus:

Diposting pertama kali oleh GanjukuDios:

Sign in for Xbox achievement if you didn't try to sign in and try before responding to my post.

Chill out, not my fault you have politics problems. Nobody here can give you links to a free VPN, that would be really dangerous thing for both of us. Um, and why should a good VPN be free anyway, whenever was that a thing? It's illegal besides. The mission was always, to shoot the messenger first and then ask questions was it not?

Accomplishments are just stupid badges, designed to turn us, into the product and give us a sense of agency while playing us all. Don't sweat it so hard.

I wanted those Xbox achievement and if Xbox asks me for my age I will not touch Xbox games.

[Qiana]

Diposting pertama kali oleh Harlan_Malkavian:

Diposting pertama kali oleh zaphodikus:

What issue are you having, this is a bug thread, repro steps and system specs or it did not happen.

In in the police station waiting for Dee and should talk with Gregg, but I can't do that or go somewhere else. I trapped on that stool with Dee and Greegs in a loop.

Sorry to ask, but can you actually read? Can't you see the issue with your answer?

There are basically two solutions:

https://steamcommunity.com/app/1180660/discussions/0/2912094978023710705/?ctp=18#c3105775128750598525=

https://steamcommunity.com/app/1180660/discussions/0/4276687120042131697/#c3105775128758152396=

https://steamcommunity.com/app/1180660/discussions/0/4276687120042131697/#c3105775128760676222=

[Qiana]

Diposting pertama kali oleh GanjukuDios:

For some bloody reason I cannot sign into Xbox from the game due to Korea's age verification BS that I cannot bypass and the only thing that can bypass this is VPN but there is no free VPN. I am so pissed that I am not playing Tell Me Why since I cannot sign in for the achievements.

There is a free AND even very good for gaming free VPN, but not sure that it could overpass the Korea's age verification.

https://www.reddit.com/r/lostarkgame/comments/a2zcij/how_does_the_korean_account_verification_actually/

https://answers.microsoft.com/en-us/xbox/forum/all/non-korean-account-logging-in-from-korea-requires/4fddef2f-9132-4d31-9411-3ea6ba0f9bb5

If you can play the game, and the achievements are your only problem, then the good news is, that nobody needs such a thing. That's a very dangerous feature, that has only one purpose -- to make the people more addictive to gaming, by forcing them to replay.

[Qiana]

Diposting pertama kali oleh GanjukuDios:

I wanted those Xbox achievement and if Xbox asks me for my age I will not touch Xbox games.

Diposting pertama kali oleh zaphodikus:

Accomplishments are just stupid badges, designed to turn us, into the product and give us a sense of agency while playing us all. Don't sweat it so hard.

Maybe quit wanting unhealthy stuff? Well, you need to know for yourself. 😉

[IamFranky]

In the 3rd episode where Alyson wait for her friend to finish work in the restore room i cannot interact with the cake or the officer in front of me so i can't continue the game. Literally the button on the pie and on the officer wont appear and I can't click on it. I don't think it's a problem of my pc because I've tryed several times in different ways and different settings but everytime I get stopped there.

[Qiana]

Already answered above, in #396.

[Harlan_Malkavian]

Diposting pertama kali oleh Qiana:

Diposting pertama kali oleh Harlan_Malkavian:

Sorry to ask, but can you actually read? Can't you see the issue with your answer?

There are basically two solutions:

https://steamcommunity.com/app/1180660/discussions/0/2912094978023710705/?ctp=18#c3105775128750598525=

https://steamcommunity.com/app/1180660/discussions/0/4276687120042131697/#c3105775128758152396=

https://steamcommunity.com/app/1180660/discussions/0/4276687120042131697/#c3105775128760676222=

ok, you are trolling me.
There no solution for this bug in those links.

[Qiana]

Diposting pertama kali oleh Harlan_Malkavian:

ok, you are trolling me.
There no solution for this bug in those links.

Depends on how you understand it ...

1. Get the save-file to jump over that scene.
2. Get the HW that can play it.

The minimum requirements are stated on the game site.
Dontnod & Microsoft can't help people don't read.
Or ... people can't interpret that minimum.

Both things will allow one to finish the game ...

Only 'you also can't read' stays unresolved.
Read the sticky and find out why. 😉

[76561199199773783]

im on chapter 3 in the police station on rest room with Greg he speaks and I just sit there and cant move or do anything.

[LilacSkulls]

I have this bug where I can't get past the Tom Confrontation during chapter 3. After I say both of the dialog options and I'm supposed to use the Voice mechanic to talk to Tyler nothing happens. I can't do anything but say the same 2 dialog options over and over again.

[chrystaldemons]

Hey I seem to have this bug where memories don't show up, i get the glitter border, go to where a reminder should appear, but none appear to click. this has already happened once in the children's house, but at least i was able to keep playing. now i am standing in the vecchi supermarket and have no memory to click. I made screenshots of it just to be safe.

[Qiana]

Diposting pertama kali oleh irenessfy:

im on chapter 3 in the police station on rest room with Greg he speaks and I just sit there and cant move or do anything.

Diposting pertama kali oleh flvffykat:

I have this bug where I can't get past the Tom Confrontation during chapter 3. After I say both of the dialog options and I'm supposed to use the Voice mechanic to talk to Tyler nothing happens. I can't do anything but say the same 2 dialog options over and over again.

1. Why asking something already answered in the posts directly above?

2. Why not do what the developers asked you to do, if already asking?

[Qiana]

Diposting pertama kali oleh chrystaldemons:

Hey I seem to have this bug where memories don't show up, i get the glitter border, go to where a reminder should appear, but none appear to click. this has already happened once in the children's house, but at least i was able to keep playing. now i am standing in the vecchi supermarket and have no memory to click. I made screenshots of it just to be safe.

More awkward programming then a bug ...

If that were a game bug, everybody would have it, and also, why not use search first? It was answered many times, inside this thread, as well, as in a couple of others.

https://steamcommunity.com/app/1180660/discussions/0/2941370278930188816/#c5051317596404336828=

[IamFranky]

Diposting pertama kali oleh Secret Keeper:

Hi everyone! On behalf of the whole team, thanks so much for playing Tell Me Why.

This topic is for you to report any bugs you may find, or to seek support for any issues you might come across while playing the game.

Please keep this thread limited to bugs ONLY.

When reporting a bug or requesting support, please contain the following info in your post:

- A description of the problem you're seeing.
- Any relevant info on your PC hardware. Please include any special settings or peripherals you may have (surround sound capabilities, playing in 1080p on a 4K monitor, etc.).
- A screenshot, if applicable.

Thanks again - we can't wait to have you join the Ronan twins in Delos Crossing!

I have the bug on chapter 3 when you can't continue the conversetion with Greggs, unable to click anything. How come in 2 years this bug is not fixed yet?