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Open that then see if you can access your account.
The service from the support I found was pretty good.
Go here and select the category
https://support.rockstargames.com/categories/360002126893
Thank You for Your reply.
Of course I have access to the social club account via the website. I got a response from Rockstar technical support: "Thank you for contacting Rockstar Support.
We can help with this, but just need to verify that you are the owner of the email address you are using to submit this request. Please confirm that you are the owner of this email address by clicking “reply” from your email program and letting us know that you own this email address.
Note: This reply would need to be via email, and not by logging into the Support site and updating your ticket, for us to verify your email address.
As soon as we have this verification, we will investigate your account and get back to you as soon as possible with a resolution.
Best regards,"
Unfortunately, I sent the inquiry yesterday and so far I have not received an e-mail to the new mailbox. I also checked spam and subfolders no results. I sent a request to send it to a new mailbox again and I'm waiting for a response.
The question is how long did you wait for the problem to be solved? (XtremeLord) I understand that technical support may operate in a different time zone than mine. However, Rockstar operates globally, so I'm a little confused that it's taking so long... I hope that my problem will be solved as well as yours
I have an open ticket with this issue but have not received a response yet.
My problem with logging in to the launcher started exactly the same as yours...
My case regarding changing the email address on my R* account turned out to be more difficult than I thought. Rockstar keeps replying to my messages saying they will send change confirmation to my old e-mail address associated with my R* account. I'm confused because I informed them in my long correspondence on R* support that I did not have access to old my e-mail assigned to the R account. Therefore, I please send confirmation of the change to the new e-mail address. Earlier in our correspondence, they asked me to send invoices for the purchase of games, screenshots of the Steam account, and Steam ID64. I sent them everything they wanted, including purchase invoices for my entire GTA collection and RDR2. I wonder if someone on the other side in Rockstar Support simply doesn't understand a simple request, or maybe I'm talking to an automated machine...
Tons of info, some things tor try, or give up and contact R* / has a link -
https://steamcommunity.com/app/1174180/discussions/0/7187237851773287678/#c7187237851774145314
/goodluck
I think that R* support just consistently inconsistent. My ticket keeps getting changed to other support people. Currently, R* has opened a second ticket for the same issue for me.
As I wrote earlier I have already uploaded screenshots of my invoices, Steam account screen and Steam ID64. I received a reply from R* that they confirmed that my Steam account is real and all the information are correct. They asked me for a new e-mail address, which I had already given them several times in our correspondence. I gave the address again. I'm currently waiting for a reply. However, sometimes I feel like I'm talking to an NPC... The seemingly simple matter of changing the e-mail address on an existing account has turned into a major event...
Rockstar is absolute poop, they didn't do crap for me. Here I am with the games clearly owned on Steam but unable to play them. Rockstar is trash. Never even considering buying another game from them until this crap is resolved.
The question is, have you tried to get your money back from Steam for the games that you purchased? R* games
lol check or update your onedrive.