Crash and Resolution Issues

[LVH67]

I am having issues with a few things and Rockstar customer support has been nothing but unhelpful and rude. I am hoping this community can help.

I bought and downloaded the game recently. I played Sunday with no issues at all and since then I have had more crashes on startup than times being able to play. The errors I get are either ERR_GFX_D3D_DEFERRED_MEM or ERR_GFX_STATE. I have tried all the online fixes I can find and none of them work.

When the game does work, the resolution of the ground is terrible, meanwhile everything else looks incredible. Same thing with searching online for a fix. Nothing works. All my drivers are up to date.

My specs are...

ASUS ROG Strix G17
Processor Type AMD Ryzen 7 5800H with Radeon Graphics 3.20 GHz
Processor Cores 8
Processor Speed 3 GHz
Solid-State Drive Capacity 1 TB
RAM Size 16 GB
RAM Type DDR4
Graphics Card NVIDIA GeForce RTX 3060
Video Memory Configuration Dedicated
Dedicated Video Memory Size 6 GB

Any help is appreciated.

[IDwLoD]

what are the things that you have tried?
cause we can start guessing ofcourse,
so listing what you tried can narrow things down for people.

but maybe this can help with the ERR_GFX_D3D_DEFERRED_MEM crash:
you'll have to edit the system.xml file.
https://steamcommunity.com/app/1174180/discussions/0/3145133120119602236/

and when i look in the discussions for the ERR_GFX_STATE crash,
at a glance i see no real solutions on 5 of the pages.
except trying to delete your system.xml file so it can be recreated.
1 discussion topic mentioned a user that had to do this everytime when the crashes started to happen, so it might be a repeat solution that you have to apply.

you can find your system.xml in:
Users\username\Documents\Rockstar Games\Red Dead Redemption 2\Settings

best of luck.

[pike]

re install the 3060 driver and if that cpu has an igp make sure thats turned off so the game doesnt try and run on it , then delete the settings xml

[LVH67]

Originally posted by IDwLoD:

what are the things that you have tried?
cause we can start guessing ofcourse,
so listing what you tried can narrow things down for people.

but maybe this can help with the ERR_GFX_D3D_DEFERRED_MEM crash:
you'll have to edit the system.xml file.
https://steamcommunity.com/app/1174180/discussions/0/3145133120119602236/

and when i look in the discussions for the ERR_GFX_STATE crash,
at a glance i see no real solutions on 5 of the pages.
except trying to delete your system.xml file so it can be recreated.
1 discussion topic mentioned a user that had to do this everytime when the crashes started to happen, so it might be a repeat solution that you have to apply.

you can find your system.xml in:
Users\username\Documents\Rockstar Games\Red Dead Redemption 2\Settings

best of luck.

I've tried...
- Run as administrator.
- Cleaning Windows DirectX Shader Cache with Disk Cleanup.
- Run clean boot.
- Switching from DX12 to Vulkan, but the game just starts again under DX12. (Most advice I've seen says DX12 is better anyway.)
- Reinstall the game.

I have seen other suggestions involving the Users\username\Documents\Rockstar Games\Red Dead Redemption 2\Settings file location... but I don't have that. My RDR2 game is in OS(C:)/Program Files (x86)/Steam/steamapps/common/Red Dead Redemption 2 ...and there is no Settings folder.

When I got the game on Steam, it downloaded the Rockstar launcher and when I load the game, it uses both Steam and Rockstar to open. When I open the Rockstar Launcher on its own, it doesn't actually have Red Dead Redemption 2, but only Red Dead Online. Could that be a problem?

[LVH67]

Originally posted by pike:

re install the 3060 driver and if that cpu has an igp make sure thats turned off so the game doesnt try and run on it , then delete the settings xml

Forgive my ignorance, but while I'm smart enough to follow instructions, I'm far from a computer expert. What is igp?

[IDwLoD]

the location you mentioned is your game's installation location,
but pretty much every game has a different settings and game save location in your documents.
so look into finding your : Documents\Rockstar Games\Red Dead Redemption 2\Settings\system.xml file.

and "igp" = Integrated Graphics Processor,
every pc has built in video card (intergrated),
wich are just basic and slower then dedicated cards.
your nvidia 3060 is a Dedicated video card.

but it can be that windows doesn't have your video card set as Dedicated.
google for:
how to set a Dedicated video card,
or
how to change from integrated to dedicated video cards.

you'll have to do some research and double check on different websites,
but once you see multiple suggestions that tell you how to do that,
then start trying.

[LVH67]

I found how to set the dedicated video card. Much appreciated. I also found the settings folder and deleted it.

Unfortunately the crash on startup issue is still there, but it seems relatively safe if I restart my laptop before starting the game. If I don't restart, whether the game starts or not is in the "mind of its own" territory.

The dedicated video card settings did not fix the blurry ground issue, but what I did figure out playing with various settings, is that Nvidia DLSS set to Ultra Performance had the blurry ground and when I switched that setting to Auto, the problem went away.

All in all, if the most annoying thing to have a working game is to restart my laptop every time I want to play, that's not so bad. Still would be nice if Rockstar would figure it out and patch it.

[Greatpierro]

Please guys I need help with the "GFX error please reboot the game".. I've played for almost 25 hours and this started happening.... it crashed mid mission and I cant seem to be able to launch the game since then .. always telling me this GFx error code