Red Dead Redemption 2

Red Dead Redemption 2

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Desmond Jan 9, 2020 @ 8:23pm
Game stops responding after an hour or 2 in game, No help from Rockstar Support for almost a week
I have been running into the same issue where the game stops responding randomly, usually after an hour in the game. Submited a ticket to Rockstar Support, uploaded neccesary files multiple times, still haven't got anything from the support except for an auto-reply.

Anyway I wonder if anyone gets the same error below and perhaps knows how to resolve this. Thanks.

[gamelaunch] Game exited with code 0xcfffffff (3489660927)
[crashdetection] Game left no exit file.
[crashdetection] Exit code 0xcfffffff indicates a fatal game exit (reason: Unknown Error Code)
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Showing 1-10 of 10 comments
LEXX Jan 9, 2020 @ 9:01pm 
Never had this issue....but you can try to check your gamefiles for errors. Maybe that will help...?!
Eminem Jan 9, 2020 @ 9:32pm 
sounds like an overheating issue

My gpu fans go into overload when I play for a hour or 2, luckily I got a full tower vented case with 4 external fans
Desmond Jan 9, 2020 @ 10:43pm 
Max GPU temp is 67 degrees since I have a 60fps v-sync on. In other games it can go up to 70 degrees without issues. This error code is actually from the launcher.log file. When it happens the game simply just freezes until I force close it. The error log from Windows doesn't tell much either, no driver crashes.
Eminem Jan 9, 2020 @ 11:45pm 
Try updated drivers. Both AMD and Nvidia released new drivers just a day or 2 ago.

What's your cpu temp at during load.

The fact you say it's runnin for a hour or 2 then locks up leads me to believe it's heat related, its a fail safe for your components so it doesn't fry.

Get an air duster and blow out around your heat sink fan on the cpu alongside your gpu and external fans. Try playing with your case cover open with a small fan blowing on it and see if it improves. If you can play beyond your 1 or 2 hour window, then you know.

Good luck!
Desmond Jan 10, 2020 @ 7:11pm 
Sorry for the late reply, I have my graphics driver updated and the issue remains. I'm monitoring the temps with Afterburner so I don't think there's any overheating issues. I do notice people having crashes with either API. I'll try to switch to Dx12 and see if that fixes it. Thanks for your help. Still absolutely nothing from Rockstar Support btw :steamfacepalm:
SilentPartner Jan 10, 2020 @ 7:40pm 
Originally posted by desmond dosh:
Max GPU temp is 67 degrees since I have a 60fps v-sync on. In other games it can go up to 70 degrees without issues. This error code is actually from the launcher.log file. When it happens the game simply just freezes until I force close it. The error log from Windows doesn't tell much either, no driver crashes.

You do know that is Celsius and not Fahrenheit. Your reaching 158 degrees in Fahrenheit. Hot enough to freeze up or kill your PC.
Desmond Jan 10, 2020 @ 10:24pm 
Originally posted by SilentPartner:
You do know that is Celsius and not Fahrenheit. Your reaching 158 degrees in Fahrenheit. Hot enough to freeze up or kill your PC.

yeah so hot it burned down my place.
mrakoris Jan 11, 2020 @ 4:18am 
i have same issue, on dx12. Vulcan are working without crashes, but after 1-2 hours of gamelay, starts to stutter. Solution - i upgraded my RAM from 16 GB to 32, and game now runs perfect..♥♥♥♥♥♥ windows 10 ram management, and game devs. Same problems was with last batman, when ram is less then 16 GB, Same ♥♥♥♥ with modern warfare 2019..
Desmond Jan 11, 2020 @ 9:25am 
Originally posted by mrakoris:
i have same issue, on dx12. Vulcan are working without crashes, but after 1-2 hours of gamelay, starts to stutter. Solution - i upgraded my RAM from 16 GB to 32, and game now runs perfect..♥♥♥♥♥♥ windows 10 ram management, and game devs. Same problems was with last batman, when ram is less then 16 GB, Same ♥♥♥♥ with modern warfare 2019..

I have 16GB of RAM as well and there was one time where the game crashed as Windows ran out of virtual memory. I fixed that though by increasing the size from 10GB to 16GB.
you mean no help from rockstar since december 4th when they added moonshirners, everything in game has been ♥♥♥♥ since, and still is pisses me of they game us mexican ♥♥♥♥♥♥ clothes, and didnt fix a damm thing..
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Date Posted: Jan 9, 2020 @ 8:23pm
Posts: 10