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I'm having the same issue. I can use WASD, and J, M, B etc. , but the Tab key is dead, LShift doesn't cause Arthur or his horse to run, I can't access the Horse Inventory, etc.
I validated the game files with no result. I uninstalled and re-installed the game, and that worked - once. Then it was right back to a half-dead keyboard. My gaming PC is used only for games, so there are no other active applications.
All other games work just fine with both KBM and controller. It's only RDR2 that has this issue.
This may be the worst game I've ever purchased on Steam. Can't get a refund because I've spent too much time testing the various "fixes" that were suggested here and elsewhere, none of which did anything.
Hey, man, OP here. I never did figure out a solution, and I uninstalled RDR2 shortly after this post. I wish I had better news (or better, a solution) but I only ever got as far as "restarting it gives it another chance to function". Of course, I haven't touched the game in almost five years-- if it's still doing this, that's absolutely tragic.