Crashing after few seconds in intro... sometimes not even in the intro!

[SpongebobTheHedgehog (Soul)]

Hi everyone, just recently bought the game because of the Steam Winter sale and I tried playing it, but I've run into some issues.

I know a few people are also having issues as well as of the moonshiner event update, but I'm just curious if anyone has had the issues fixed on their end.

My PC specs are:

AMD RX590
Ryzen 5 2600
Corsair 16 GB RAM
MSI B450 Pro

Basically what my problems are is that the game will start up for the most part and it will run okay up until I hit start Storymode. It plays the intro with the people on horses in the snow smoothly, but during the intro at random points it will freeze, my monitor will say No Signal while still playing the audio and then either it will crash to desktop or stop almost all audio altogether. (I say almost because I can still hear wind audio playing)

Sometimes it won't even get up to that point, it will do the same exact thing in the menus, but it's been sort of a rare occurrence.

I've tried a few different things, lowering graphical settings, putting -ignorepipelinecache in properties, even got a new error when setting the game from Fullscreen to Windowed (the game doesn't even make it to the intro, it's no signal for like two seconds and then like weird static I've never seen before like it's a TV channel signal that you don't have), turned off Radeon software enhancements such as Enhanced Sync, and I have started the game up 4 different ways. (Steam, Rockstar Games Launcher, My Files, and Radeon software launcher)

None of the stuff has worked sadly so I'm probably gonna give up unless somebody else has another suggestion they can give or Rockstar comes out with another update to fix the moonshiner update or AMD comes out with new driver update.

[SpongebobTheHedgehog (Soul)]

Alright, I've taken a bit of a break and went back into trying to solve this mess.

One of the oddest things I forgot to mention is that for some reason I get this error message before the game starts saying "Minimum Recommended Hardware Check Failure: Your computer does not meet the minimum recommended operating system specification. The game may have trouble running if you proceed. For more information, please visit" and then it's the Rockstar support page.

I swear that my computer should be able to run this game and if you don't believe me, here ya go:

https://www.youtube.com/watch?v=Fhn8FWsCMP0

Just a little over a month ago and this dude was able to get it running using almost the same specs (CPU and GPU wise) and it reaching pretty high frames with ultra settings, I'm actually curious if he can run it now or if he has the same problems.

I've also ran into another error in which the game won't even load the introduction anymore, it is stuck at the loading screen and then it'll cut to black and crash, saying "ERR_GFX_STATE: Game error. Please reboot and restart the game." over and over. What also sucks is that for some reason, this disables the AMD drivers and Windows says it has "reenabled" them but they're not reenabled and the only way to fix it, I've found, is to restart the computer.

I've also done a few more things to try and fix it...

I've updated the AMD drivers, apparently I missed an update so I updated it. No luck.

I've deleted the sga files since I heard that is supposed to help. No luck.

I have also tried running the game in administrator mode which creates another error. Of course.

At this point, I'm not sure what else there really is left to try? I could try reinstalling the game, but that'll take like 6 - 8 hours and with my luck, it'll probably not do anything.

I think my best bet is to just wait until Rockstar or AMD or whoever comes along with a patch to fix the game for us affected by it which is fine by me since I have plenty of other games to play while I wait.

Any tips or help would still be appreciated though.

[Eminem]

You should be able to run it easily. I run near exact system as yours cept am using 580 and the game is running like butter. 55-70 fps with mixture of ultra, high and med settings.

Other games run fine?

Right click on system under control panel to make sure windows recognizes the full 16 gig memory on your motherboard

[SpongebobTheHedgehog (Soul)]

Originally posted by soge99:

You should be able to run it easily. I run near exact system as yours cept am using 580 and the game is running like butter. 55-70 fps with mixture of ultra, high and med settings.

Other games run fine?

I haven't tested very many games on my computer since it's new, but Star Wars BF2 (2017) is perfect on Max settings. L4D2 is perfect on Max settings of course. Payday 2 is almost perfect (I get weird jitters here and there, but maybe optimization issue?) and Friday The 13th The Game maintains a constant 40 FPS with Max settings and rain enabled which is to be expected since that game is truly unoptimized.

Quick question, are you using AMD Adrenaline 2019 software instead of 2020? I think I had read somewhere that that could have been the issue, but I honestly have no clue and I feel like that is wrong. I'm using 2020 BTW.

Edit: I did that and it does recognize the full 16 gig memory.

[Eminem]

That shouldn't matter. Long as drivers are up to date.

Are you at least able to get in settings option for Red Dead? If so did you select Vulkan or DX12 api?

Also right click Red Dead in your list of steam games and run file integrity check, maybe during install there was a hiccup and a file didn't get properly installed

[SpongebobTheHedgehog (Soul)]

Originally posted by soge99:

That shouldn't matter. Long as drivers are up to date.

Are you at least able to get in settings option for Red Dead? If so did you select Vulkan or DX12 api?

Yeah, I'm able to access the menu and I've tried both. Either one results in the same crashing sadly.

Could it possibly be a resolution problem? I have it set to 2560 X 1080 so I can possibly try lowering it.

[Eminem]

Your guess good as mine but yeah keep tweaking, your system is more than adequate to run this game very well.

[Jim Jam Banana Slam]

Great game, needs patching badly for a lot of us.


Here is a fix for one of the crashing bugs, might help:
https://support.rockstargames.com/articles/360040482073/Red-Dead-Redemption-2-on-PC-crashing-with-ERR-GFX-STATE-error


Try running it in safe mode until you get through to a point where you can save maybe, or at least a checkpoint.

If you go to C:\Users\--\Documents\Rockstar Games\Red Dead Redemption 2\Settings and delete the files starting with sga, that seems to work for some of the crashing issues.

Also try running it in borderless windowed.

Turning the V-sync off because it doesn't work properly for a lot of people, that's probably not your problem but it runs better if you just enable V-sync in your GPU control panel instead.

[Eminem]

Also make sure you not running a memory hogging application in the background like an antivirus that is using up all your system resources.

Go into your taskbar to see what's running

[SpongebobTheHedgehog (Soul)]

Originally posted by Jim Jam Banana Slam:

Great game, needs patching badly for a lot of us.


Here is a fix for one of the crashing bugs, might help:
https://support.rockstargames.com/articles/360040482073/Red-Dead-Redemption-2-on-PC-crashing-with-ERR-GFX-STATE-error


Try running it in safe mode until you get through to a point where you can save maybe, or at least a checkpoint.

If you go to C:\Users\--\Documents\Rockstar Games\Red Dead Redemption 2\Settings and delete the files starting with sga, that seems to work for some of the crashing issues.

Also try running it in borderless windowed.

Turning the V-sync off because it doesn't work properly for a lot of people, that's probably not your problem but it runs better if you just enable V-sync in your GPU control panel instead.

Originally posted by soge99:

Also make sure you not running a memory hogging application in the background like an antivirus that is using up all your system resources.

Go into your taskbar to see what's running

Alright pardners, I found out what was causing all the ruckus in preventin' me from becoming a true cowboy.

As it turns out, the problem was an error with Windows 10 @_@

Like I said before, this is a new computer I built and apparently the Windows 10 I had received was from 4 years ago. For some reason, it also didn't like to automatically update this Windows 10 from 4 years ago so I had to go to Microsoft's website and get the update assistant to help install the latest update. Then I waited around while it installed 4 years of updates. This, for some reason, made RDR2 work and now it's buttery smooth

Much obliged though fellas. I appreciate it.

[Jim Jam Banana Slam]

Originally posted by SpongebobTheHedgehog (Soul):

Originally posted by Jim Jam Banana Slam:

Great game, needs patching badly for a lot of us.


Here is a fix for one of the crashing bugs, might help:
https://support.rockstargames.com/articles/360040482073/Red-Dead-Redemption-2-on-PC-crashing-with-ERR-GFX-STATE-error


Try running it in safe mode until you get through to a point where you can save maybe, or at least a checkpoint.

If you go to C:\Users\--\Documents\Rockstar Games\Red Dead Redemption 2\Settings and delete the files starting with sga, that seems to work for some of the crashing issues.

Also try running it in borderless windowed.

Turning the V-sync off because it doesn't work properly for a lot of people, that's probably not your problem but it runs better if you just enable V-sync in your GPU control panel instead.

Originally posted by soge99:

Also make sure you not running a memory hogging application in the background like an antivirus that is using up all your system resources.

Go into your taskbar to see what's running

Alright pardners, I found out what was causing all the ruckus in preventin' me from becoming a true cowboy.

As it turns out, the problem was an error with Windows 10 @_@

Like I said before, this is a new computer I built and apparently the Windows 10 I had received was from 4 years ago. For some reason, it also didn't like to automatically update this Windows 10 from 4 years ago so I had to go to Microsoft's website and get the update assistant to help install the latest update. Then I waited around while it installed 4 years of updates. This, for some reason, made RDR2 work and now it's buttery smooth :toast:

Much obliged though fellas. I appreciate it. :UnholyEye::EvilGrin::UnholyEye:

Yeah I could see why that might cause a problem lol. Well enjoy!

[Eminem]

Schweet. You in for a treat with this game. It's a masterpiece.