Mmmmm. DirectX12 issue.........

[WildCat3]

Playing on my laptop, no issue with any recently released game on the market. But no, with this I get"DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument."
Been through virtually every setting I can find on the internet and it seems I have to update my graphics card...on. my. laptop......

Windows 11 Home Edition
Device name MSI
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 16.0 GB (15.8 GB usable)
NVIDIA GeForce RTX 2070

Anyone have any advice?

[Captain Worthy]

As you can see here,( https://www.intel.com/content/www/us/en/products/sku/201837/intel-core-i710750h-processor-12m-cache-up-to-5-00-ghz/specifications.html ) your CPU has integrated graphics and the game is probably trying to run on that by default.

Go to your Windows graphics settings, and choose High Performance for the game from the list of apps. You might have to browse for the game executable file manually if it doesn't show up in the search.

[Whoami]

go to your settings and get it to load your nvidia card not your integrated graphics

[Christine]

Having the same issue and tried the above, which sadly did not work for me. Updated graphics drivers, tried accessing the game's properties on Steam ("Launch Options") and checked for any "-dx12" or "-d3d12" text that might be present in the launch command, however, there was none. I'm stumped. Does anyone have any other ideas?

13th Gen Intel(R) Core(TM) i7-13700K 3.40 GHz
RAM 48.0 GB (47.8 GB usable)
NVIDIA GeForce RTX 3070

[Captain Worthy]

Originally posted by Christine:

Having the same issue and tried the above, which sadly did not work for me. Updated graphics drivers, tried accessing the game's properties on Steam ("Launch Options") and checked for any "-dx12" or "-d3d12" text that might be present in the launch command, however, there was none. I'm stumped. Does anyone have any other ideas?

13th Gen Intel(R) Core(TM) i7-13700K 3.40 GHz
RAM 48.0 GB (47.8 GB usable)
NVIDIA GeForce RTX 3070

There are two executables for the game, the launcher and the actual game. Make sure both are set to high performance.

[Shintai]

Even better, disable the integrated graphics in BIOS if its showing up.

[Inpts]

Originally posted by WildCat3:

Playing on my laptop, no issue with any recently released game on the market. But no, with this I get"DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument."
Been through virtually every setting I can find on the internet and it seems I have to update my graphics card...on. my. laptop......

Windows 11 Home Edition
Device name MSI
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 16.0 GB (15.8 GB usable)
NVIDIA GeForce RTX 2070

Anyone have any advice?

Hi! Can u check ur DirectX for me and say me any info.

1) key combination W+R
2) insert dxdiag , press OK - its open ur Direct X infromation
3) Open the Screen tab and look at the function levels, on the right where it says 12_1, 12_10, 11_1, etc.

And say me u have function 12_2?

[It is my CAT]

Make sure, that game uses your RTX, not integrated graphics. (In Nvidia Control Panel preferred GPU - not Auto, but 2060.

[WildCat3]

@Inpts
Been through the DirectX Diagnostic Tool and I have the functions all the way to 12_1.
It seems I do not have 12_2 even though I have installed the latest version of direct X.
In Diag it also says DirectX Ultimate is disabled and cannot for the life of me figure out how to enable it.

[Captain Worthy]

DirectX 12 ultimate should be supported by the mobile RTX 2070 too, maybe you have old GPU drivers?

What's your Windows 11 version? You can check it from Start->Settings->System->About and it's under the Windows specifications on that page.

[Captain Worthy]

I recommend doing a clean install of the latest Nvidia RTX drivers.

[Inpts]

Originally posted by WildCat3:

@Inpts
Been through the DirectX Diagnostic Tool and I have the functions all the way to 12_1.
It seems I do not have 12_2 even though I have installed the latest version of direct X.
In Diag it also says DirectX Ultimate is disabled and cannot for the life of me figure out how to enable it.

THX.

The guys and I did a little research and here's what we found out. The game has problems for those who don't have Windows 11 and Direct x 12_2.

We tested the game on 4 different devices. The game launched without crashes and errors only on a device with Windows 11 and Direct x 12, with 12_2, with a NVIDIA graphics card of generation 20** and higher.

It's strange that the developers specified other system requirements, lower than those specified above, for example, they specified the minimum requirements of dx11. Not to mention everything else.

Now it looks like you need to install a new Windows 11 OS and update your graphics card to generation 20** and higher to play Dune. I hope these are the costs of Betotest and the developers will fix everything.

[Meauxron]

So no way to run this game with directx11? No matter how much settings or lines you manipulate?

[Captain Worthy]

Originally posted by Meauxron:

So no way to run this game with directx11? No matter how much settings or lines you manipulate?

Some features of UE5 do work with DX11, but it would be very limiting to only use these when developing a game. So usually UE5 games do require DX12 or they won't run.