Game shut down my AMD Gaming PC Build?

[GamingWithJason]

PC specs:
MSI MPG Gaming Plus x570 Motherboard
Ryzen 7 5700x CPU
SAMA SI240mm Liquid CPU AIO Cooler, but changed to the AMD Wraith CPU Cooler to test if the AIO was bad
AMD Radeon RX 6700 XT GPU
Gigabyte 750w 80+ Gold Fully Modular PSU
G.Skill Riojaw 3600mhz 4x8 = 32gb of DDR4 RAM with XMP enabled in BIOS to get the full 3600mhz speed.
1TB Adata NVME M.2
1TB T-Force Vulcan z SSD
512gb T-Force Vulcan z SSD

First opened and could only make it to the tutorial part where you get the cutter tool to bust the rock before going into the ship, right at that rock it shut my PC power off completely... It did this several times.

A guy helped me try too fix it, this is what we did. I went to control panel power option, advance power options, PCIe express and turned that off and I was about to play for awhile after, but still eventually ♥♥♥♥ off. We monitored my CPU and GPU and MSI board temps and everything was fine. Stress tested my CPU, Memory and GPU in Aida64 no issues.

I decided to load up delta force as that game is very demanding and no issues, I played about 3hrs. Opened Aska played it probably about 8hrs not one single issue. Open dune awakening and about idk 30mins into it again PC completely shut down.

I would like to figure the issue out, because I want to pre order Dune Awakening to play on launch, but at this rate if I can't even run it for longer than 30mins at a time without it shutting off my PC, then no need to pre order it.

Also I run a SAMA 240mm AIO cooler, but changed to the Wraith CPU fan cooler thinking maybe my AIO was failing, but still no change with this AMD Wraith Cooler. I have S.M.A.R.T access memory enabled as well and quality setting in my AMD Adrenaline software with my Frames Capped at 165, since my monitor is only a 165hz 1080p. I tried lowering in game settings and everything also tried disabling FSR 3.0 upscaling, but after a bit still my Desktop PC shutdown mid game. Is it just this game, or could I be having a hardware issue or software issue ext. Idk how to really read the Event Viewer and stuff, so I'm dumb to all that tbh.

[internetgrout]

You're gonna need to learn how to look at the event viewer, yeah. That'll tell you if it's overheat, power, etc. Something specific is most likely wrong with your PC and that'll be where you can start to diagnose it.

[GamingWithJason]

Originally posted by internetgrout:

You're gonna need to learn how to look at the event viewer, yeah. That'll tell you if it's overheat, power, etc. Something specific is most likely wrong with your PC and that'll be where you can start to diagnose it.

I had a guy that knows how to read the event viewer and said nothing looks bad in there, then tested it all out with HWinfo 64 and said all the temps and everything like that looked good. we stressed tested with Aida64 and nothing went wrong during the testing phase.

[Shintai]

Poweroff/reset are usually a faulty PSU, despite it works in other games for example.

[Angela]

Originally posted by GamingWithJason:

Originally posted by internetgrout:

You're gonna need to learn how to look at the event viewer, yeah. That'll tell you if it's overheat, power, etc. Something specific is most likely wrong with your PC and that'll be where you can start to diagnose it.

I had a guy that knows how to read the event viewer and said nothing looks bad in there, then tested it all out with HWinfo 64 and said all the temps and everything like that looked good. we stressed tested with Aida64 and nothing went wrong during the testing phase.

If your pc simply shut off it's possible power went off before anything could be noted there in event viewer. Like guy above said check the PSU. Try swapping it out with another PSU.

[Braste84]

I asume your PC just went off instead of initiating a shuttdown, so I asume, your PSU is either damaged or just does not deliver enought power to the components, simple as that.

[internetgrout]

All you have to do with the event viewer is open it after a crash and look for critical events before the shutdown/boot up. If there's really nothing there I'd guess power as well. Idk what the equivalent of your card is in Nvidia terms but I run a 1050w for a 4080 and an 800w for my 3080.

[Jimmy the Crow]

Originally posted by internetgrout:

You're gonna need to learn how to look at the event viewer, yeah. That'll tell you if it's overheat, power, etc. Something specific is most likely wrong with your PC and that'll be where you can start to diagnose it.

not really. When you have a crash to desktop from a game without a notification from your GPU or windows. The even viewer will just tell you when it shut down and what was affected before the shutdown.

Many cases you wouldnt have any information actually about why it crashed, just when and what was affected.

[Jimmy the Crow]

Originally posted by internetgrout:

All you have to do with the event viewer is open it after a crash and look for critical events before the shutdown/boot up. If there's really nothing there I'd guess power as well. Idk what the equivalent of your card is in Nvidia terms but I run a 1050w for a 4080 and an 800w for my 3080.

man, like i said, if its a power issue it wont tell you ♥♥♥♥.

[Ruthgar]

I would try checking your drivers if you havent done that recently.

[Denbot]

Originally posted by internetgrout:

You're gonna need to learn how to look at the event viewer, yeah. That'll tell you if it's overheat, power, etc. Something specific is most likely wrong with your PC and that'll be where you can start to diagnose it.

or reliability history... its way more user friendly and 21st century

[GamingWithJason]

Originally posted by Ruthgar:

I would try checking your drivers if you havent done that recently.

Drivers are up to date for my card. I check every time I turn the PC on for driver updates.

[GamingWithJason]

Originally posted by internetgrout:

All you have to do with the event viewer is open it after a crash and look for critical events before the shutdown/boot up. If there's really nothing there I'd guess power as well. Idk what the equivalent of your card is in Nvidia terms but I run a 1050w for a 4080 and an 800w for my 3080.

I'm running a 750w 80+ Gold PSU though, that should be plenty for my 5700x and 6700xt, I checked everywhere with PCs running the Ryzen 7 5700x and a RX 6700 XT and all builds were 750w, I can order an 850w I guess, but as I say this doesn't or hasn't happened in any other game I own and play and I have about 300+ games, so could it have just been the Beta for Dune?

[Tasolth]

I have had this issue with other games like Palworld and Darktide so I get it. Did not happen for me in Dune.

For me it all centers around the GPU drawing too much power and either it, or the PSU tripping a fault and down it goes. I have to limit my frame rate to 60, and often turn down settings so my GPU does not go above 60-75% usage. For reference, I have a 1000 watt psu after having an 800 at first, the issue happens with both so it may be a fault GPU. Or since this is an AMD 6900 XT, it draws power from 3x 8 pin connectors, which also may be at fault.
I also set a limiter in the gpu software for 60 fps cap. I also altered the fan settings so they would ramp up faster as it was getting dangerously close to the red line of 100*C.

I never did bother to get 100% of the way to figuring it out, but I'm close enough to be able to counteract it most of the time.

Having to Replacing a $600+ video card hurts.

[GamingWithJason]

Originally posted by Braste84:

I asume your PC just went off instead of initiating a shuttdown, so I asume, your PSU is either damaged or just does not deliver enought power to the components, simple as that.

Yeah, I was thinking maybe the PSU, but I have like 300 games or more, I have tried a ton trying to replicate it shutting down or at least black screening or BSOD, but no other game I own is causing any issues. I even play delta force and upped the setting to pull at around 86 to 90c just to see and after 3hrs of playing and temps reaching high 89s and low 90s, no crashes or shutdowns at all. You'd think if it's the PSU it would cause the shutdown after awhile. I also tested on Aska for about 7 hrs last night and about 8hrs today still no issues. Tested new world, dead side, RDR2 online ext. No issues, so I'm lost as to why Dune Awakening beta caused this.

[Entropic Mushroom]

Originally posted by GamingWithJason:

Originally posted by internetgrout:

All you have to do with the event viewer is open it after a crash and look for critical events before the shutdown/boot up. If there's really nothing there I'd guess power as well. Idk what the equivalent of your card is in Nvidia terms but I run a 1050w for a 4080 and an 800w for my 3080.

I'm running a 750w 80+ Gold PSU though, that should be plenty for my 5700x and 6700xt, I checked everywhere with PCs running the Ryzen 7 5700x and a RX 6700 XT and all builds were 750w, I can order an 850w I guess, but as I say this doesn't or hasn't happened in any other game I own and play and I have about 300+ games, so could it have just been the Beta for Dune?

Not all 80+ Gold rated PSU's are created equal for ewxample you cany chinese made 80+ Gold rated PSU and they aren't worth the silicone they're made pf compared to an equivalent Corsair PSU for example. So trying a different PSU would be my first call, you cannot test in in-game anymore obviously but i'd try another UE5 game engine, like STALKER which is also very GPU/Power intensive.