Dune Benchmark ~always~ crashes at same point

[haggy409]

repeatable bug:
whenever i run the benchmark, the benchmark always crashes as it enters the room at ~19 seconds in when you see the table.

i have tried various ingame gfx settings like resolution (1440, 1080), vsync on/off, FSR and generally the low-medium-high presets.. to no avail, because it crashes anyhow.

i would greatly appreciate support because as very seasoned conan exiles player (1869h played) and huge dune fan, i can't wait to play this game :D

Here are my System-Specifications:
--------------------------------------
Operating System: Windows 11 Pro 64-bit (10.0, Build 22621)
--> also tried it on patch 24H insead of 22H

System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z790 GAMING X
BIOS: F11 (type: UEFI)

Processor: 13th Gen Intel(R) Core(TM) i5-13600K (20 CPUs), ~3.5GHz
Memory: 32768MB RAM
Available OS Memory: 32524MB RAM
Page File: 14013MB used, 20558MB available


DirectX Version: DirectX 12
DirectX Database Version: 1.6.9
DxDiag Version: 10.00.22621.0001 64bit Unicode

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Display Devices
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Card name: NVIDIA GeForce GTX 1080 Ti
DAC type: Integrated RAMDAC
Display Memory: 27369 MB
Dedicated Memory: 11107 MB
Shared Memory: 16262 MB
Current Mode: 3840 x 2160 (32 bit) (30Hz)
HDR Support: Supported

If you wonder about:
Current Mode: 3840 x 2160 (32 bit) ---> (30Hz) <--- i have the pc hooked up to a LG LED TV 4K. Whenever i activate VSYNC all games are capped at 30fps sadly. Thats why i generally play without VSYNC, the TV goes up to 100Hz/fps.

[Shintai]

Make sure latest BIOS is applied to fix the faulty 13 and 14th gen CPUs.

Also try do a nvidia driver install with the clean install checkbox.

[haggy409]

Hey Shintai :D Thank you for your reply :-)

It must have been about 4-6 months ago, sometime last autumn, that i updated my bios via an usb-drive. do you think that applied the 13/14th gen FIX?

edit:
------
I have:
BIOS: F11 (type: UEFI)

on the Gigabyte Page it says:

F11:
Introduce microcode 0x12B as the final mitigation of 13/14th Gen desktop processor Vmin Shift Instability issue according to Intel official

is that what you mean?

only newer version is F12 with this:
Checksum : CF90
Addresses random system shutdown while idling in Windows OS.

[Shintai]

It should if F11, but there is an F12 out. Try that plus clean Nvidia driver.

Make sure no overclocking is applied.

[haggy409]

Yeah i will try F12 as i am actually having random system shutdowns, unless i have an app/game running, which is demanding on the HW ^_^ started with W11 H22 update, H24 is no better though. i am actually always having Kingdome Come Deliverance 1 running in the BG, to not get the random shutdowns.

[Shintai]

If you get random shutdowns as in power off/reset it could also be a PSU issue.

[haggy409]

I just updated the mainboard to F12 Bios and started the benchmark again:
it surpassed the "always at 19 seconds crash" to crashing at 24 seconds ^_° WTF :-/

edit:
My PSU: BeQuiet PURE POWER 12 M, 850W at ~67% load

[haggy409]

Yeah LOL:
Went from 1440p - High Preset with ~90fps
to 1080p - Low Preset with ~140-160fps and lasted a couple seconds longer to 32 sec but still crash...

i dont know, whenever games have to prerender shaders my pc doesn't like it (looking at you path of exiles 2)

[Shintai]

And you did the Nvidia driver with clean? Also try run with vsync to cap it at 30.

If still crash. Try limit(fixed underclock) or powerlimit the CPU with PL1 and PL2.

I had a bad PSU that crashed in unity games only, and always very specific. Like clicking a certain point or light. Not saying its the PSU yet tho.

[haggy409]

i was at PL1 and PL2 already since a youtuber recommended this to "cater" to the defective 13/14th intel gen, but it made no change in some games always crashing, some even with hard reboot and the "random shutdown, if in idle".

i will try the vsync cap and report back :D

[Shintai]

Complete system shutdown may be a PSU. My bad PSU simply reset the PC every time. I upgraded GPU and then PSU the same time, all problems gone.

The vsync is also to force lower power usage as a test.

[haggy409]

Thanks alot Shintai!

Now with vsync enabled the whole demo ran through, all 3 scenes, didn't even know there was more than one before :D

THANKS soo much! Now i can look forward to the beta weekend!

edit:
one thing i noticed though, between the scenes it took unusally long to load. around 15 seconds i guess. i wonder because i the demo is installed on a Samsung 980 pro NVME with 7.000 MB/s

[Shintai]

So my guess is it could be a PSU issue you need to address or other issue.

[haggy409]

I really wonder is there another way i can play more than 30fps (due to vsync) on my LG TV? Because on conan for example i can run with ~90fps but i cap to 60fps so i don't encounter any fps dips in case of lots of stuff going on ingame.

Thanks for helping me get this at least running. But i know 30fps will drive me nuts *Gg* 60 is my personal sweetspot

[Shintai]

Try a frame cap in the driver instead. Like 60.

[haggy409]

yeah but to go beyond 30fps i would have to deactivate vsync, right?
This will cause the crashes again i suppose

i just tried 1440p resolution with high settings and it did maintain 30fps, so yeah hardware wise 60fps at least 1080p should be doable.

do you think i should maybe deactivate vsync in the game settings but activate it in nvidia sync driver?