Can't run Character creation / benchmark

[TFOP]

I have read through the comments and attempted to reduce my screen resolution on my pc. I even stopped apps where i'm able, but I cannot get this to load without the memory error. My pc is fairly new (not even a year old) and I have 32 g ram. Do I need to increase virtual memory beyond the recommended max? I think I had to do this years ago to prevent crashes with Cityskylines.

If I can't get this resolved, I honestly can't pre-order or buy this game. Granted, Steam is pretty good about refunds. I was so looking forward to this game too.

[LONELY_jerboa_RU]

Write what happens when you try to launch or send a screenshot/video. Otherwise, it is not clear what the matter is.

[Indigo_Sun]

System spec?

[failsafe]

Originally posted by TFOP:

I have read through the comments and attempted to reduce my screen resolution on my pc. I even stopped apps where i'm able, but I cannot get this to load without the memory error. My pc is fairly new (not even a year old) and I have 32 g ram. Do I need to increase virtual memory beyond the recommended max? I think I had to do this years ago to prevent crashes with Cityskylines.

If I can't get this resolved, I honestly can't pre-order or buy this game. Granted, Steam is pretty good about refunds. I was so looking forward to this game too.

Guessing intel 13/14th gen CPU?
the out of virtual memory error is one of the first signs of a failing CPU oonly happens under certain workloads at first but gets worse over time.

Their is a BIOS fix so you can try updating your motherboard BIOS to the latest version it might help, but if you are already starting to have issues might be to late, But Intel are doing RMA for anyone with an effected CPU's.

[WhiskeyD78]

I am getting an issue with this demo also. I get the video memory error, I get constant app crashing to desktop and even the PC has blue screen crashed on me. Everything is up to date. The game has successfully launched a few times for me I adjusted the graphics to high even though my system is pretty decent. (i7-14700KF, RTX 4070, 64gb ddr5, running WIN10) still same issue. I ran Intel processor diagnostic tool and it states my processor passes all the test and has not been affected by instability problems. This is the only game/demo that my PC has had this sort of issue with. I am bummed because I was really looking forward to this game.

I would appreciate any ideas that might help.

[Shintai]

Originally posted by WhiskeyD78:

I am getting an issue with this demo also. I get the video memory error, I get constant app crashing to desktop and even the PC has blue screen crashed on me. Everything is up to date. The game has successfully launched a few times for me I adjusted the graphics to high even though my system is pretty decent. (i7-14700KF, RTX 4070, 64gb ddr5, running WIN10) still same issue. I ran Intel processor diagnostic tool and it states my processor passes all the test and has not been affected by instability problems. This is the only game/demo that my PC has had this sort of issue with. I am bummed because I was really looking forward to this game.

I would appreciate any ideas that might help.

Upgrade your motherboard BIOses to the lastest. This will likely fix it.

[(J)]

Something odd. Some people in the beta can't run the benchmark, but the beta is working fine for them. Figure that out.

[Marshallamew]

I'm also unable to get this game to run. This is because Dune is written with Unreal Engine 5 and the engine doesn't work with any intel chip made in the last 2 years. Which is utterly ridiculous. But the game won't even launch for me. It shows the seizure warning then it closes and nothing else happens. Same thing happens with a few other UE5 games as well.

The BIOS update released in December has no effect. I made all of the recommended setting changes within the BIOS too, including lowering voltage levels based on UE5/Intel's specific instructions. Still doesn't work.

I'm also not suffering from any issues with my PC. I've never had a BSOD and have no crashing issues with other games. So, I don't believe my CPU is actually bad. But there seems to be no fix for this. So I guess I just can't play UE5 games until someone gets their ♥♥♥♥ together at UE.

[failsafe]

Originally posted by Marshallamew:

I'm also unable to get this game to run. This is because Dune is written with Unreal Engine 5 and the engine doesn't work with any intel chip made in the last 2 years. Which is utterly ridiculous. But the game won't even launch for me. It shows the seizure warning then it closes and nothing else happens. Same thing happens with a few other UE5 games as well.

The BIOS update released in December has no effect. I made all of the recommended setting changes within the BIOS too, including lowering voltage levels based on UE5/Intel's specific instructions. Still doesn't work.

I'm also not suffering from any issues with my PC. I've never had a BSOD and have no crashing issues with other games. So, I don't believe my CPU is actually bad. But there seems to be no fix for this. So I guess I just can't play UE5 games until someone gets their ♥♥♥♥ together at UE.

It certain workloads that cause the problem with failing Intel CPU's most of the times your CPU will work and run just fine but under certain workloads think it's mostly some compression and decompression antilogarithms that are used a lot in UE5 games.

You should Update your BIOS to the latest version if you haven't already, but if you are already having problems it might not fix it but Intel are doing RMA for anyone with an effected CPU so you should be able to get it replaced.