I got banned for changing my PC

[Natzz_zzz]

I have been permanently banned with the code “Redbeard”, I have been told “An account that was used to try to play the game previously appears to have been used to share the game” when I never tried to do that, which I did. was to change my PC, the solution they gave me was to create another account and I made 3 new ones and they all came up with the same problem. They also told me that she is not banned even though it seems that way.

In conclusion, they banned me for changing PC when I wanted to return to the game with friends, the support did not solve anything for me and they told me "There is nothing we can do to solve this problem" and even though I create another account I get the same problem: "It is has banned you from Sea of ​​Thieves permanently. (Redbeard).”

What happens here? Buy the game again on another account? or stop trying.

[Bryant800]

Originally posted by Natzz_zzz:

I have been permanently banned with the code “Redbeard”, I have been told “An account that was used to try to play the game previously appears to have been used to share the game” when I never tried to do that, which I did. was to change my PC, the solution they gave me was to create another account and I made 3 new ones and they all came up with the same problem. They also told me that she is not banned even though it seems that way.

In conclusion, they banned me for changing PC when I wanted to return to the game with friends, the support did not solve anything for me and they told me "There is nothing we can do to solve this problem" and even though I create another account I get the same problem: "It is has banned you from Sea of ​​Thieves permanently. (Redbeard).”

What happens here? Buy the game again on another account? or stop trying.

How is that even posible?

[Natzz_zzz]

Originally posted by Bryant800:

Originally posted by Natzz_zzz:

I have been permanently banned with the code “Redbeard”, I have been told “An account that was used to try to play the game previously appears to have been used to share the game” when I never tried to do that, which I did. was to change my PC, the solution they gave me was to create another account and I made 3 new ones and they all came up with the same problem. They also told me that she is not banned even though it seems that way.

In conclusion, they banned me for changing PC when I wanted to return to the game with friends, the support did not solve anything for me and they told me "There is nothing we can do to solve this problem" and even though I create another account I get the same problem: "It is has banned you from Sea of ​​Thieves permanently. (Redbeard).”

What happens here? Buy the game again on another account? or stop trying.

How is that even posible?

I honestly don't know, I just entered the game after a while and I was banned out of nowhere, even though I created another account it won't let me play, Sea of ​​Thieves support told me “There is nothing we can do to solve this problem: Please double check the accounts you are using. Therefore, we will mark this ticket as Resolved and have no further solutions to offer”, without any solution.

[Bryant800]

Originally posted by Natzz_zzz:

Originally posted by Bryant800:

How is that even posible?

I honestly don't know, I just entered the game after a while and I was banned out of nowhere, even though I created another account it won't let me play, Sea of ​​Thieves support told me “There is nothing we can do to solve this problem: Please double check the accounts you are using. Therefore, we will mark this ticket as Resolved and have no further solutions to offer”, without any solution.

did you put your xbox account??

[Natzz_zzz]

Originally posted by Bryant800:

Originally posted by Natzz_zzz:

I honestly don't know, I just entered the game after a while and I was banned out of nowhere, even though I created another account it won't let me play, Sea of ​​Thieves support told me “There is nothing we can do to solve this problem: Please double check the accounts you are using. Therefore, we will mark this ticket as Resolved and have no further solutions to offer”, without any solution.

did you put your xbox account??

I tried it with 3 xbox accounts and it didn't work, that was the solution they asked me for and it just doesn't work

[Bryant800]

Originally posted by Natzz_zzz:

Originally posted by Bryant800:

did you put your xbox account??

I tried it with 3 xbox accounts and it didn't work, that was the solution they asked me for and it just doesn't work

did you contact costumer support im trying to help by telling this question

[Natzz_zzz]

Originally posted by Bryant800:

Originally posted by Natzz_zzz:

I tried it with 3 xbox accounts and it didn't work, that was the solution they asked me for and it just doesn't work

did you contact costumer support im trying to help by telling this question

Yes, what they told me was:
Hello, FezttBen!
Thank you for contacting Sea of ​​Thieves support.
The account in question is not banned, even though it appears to be banned when you log in. When a player is banned, the reason will be displayed when logging into our forums. If you check the forums, you won't see any reason.
An account that was used to try to play the game previously appears to have been used to share the game and that is why you are unable to play at this time.
To play again, you must use an account that was not previously detected as a game sharing account.
There is nothing we can do to solve this problem; Please double check the accounts you are using. Therefore, we will mark this ticket as
"Solved" and we have no further solutions to offer.
Sincerely,
Captain Arlo - Sea of ​​Thieves - Player Support

This translated from Spanish because I know that there is more help in English

[Bryant800]

Originally posted by Natzz_zzz:

Originally posted by Bryant800:

did you contact costumer support im trying to help by telling this question

Yes, what they told me was:
Hello, FezttBen!
Thank you for contacting Sea of ​​Thieves support.
The account in question is not banned, even though it appears to be banned when you log in. When a player is banned, the reason will be displayed when logging into our forums. If you check the forums, you won't see any reason.
An account that was used to try to play the game previously appears to have been used to share the game and that is why you are unable to play at this time.
To play again, you must use an account that was not previously detected as a game sharing account.
There is nothing we can do to solve this problem; Please double check the accounts you are using. Therefore, we will mark this ticket as
"Solved" and we have no further solutions to offer.
Sincerely,
Captain Arlo - Sea of ​​Thieves - Player Support

This translated from Spanish because I know that there is more help in English

oh ok so your not technically banned right/

[Natzz_zzz]

Originally posted by Bryant800:

Originally posted by Natzz_zzz:

Yes, what they told me was:
Hello, FezttBen!
Thank you for contacting Sea of ​​Thieves support.
The account in question is not banned, even though it appears to be banned when you log in. When a player is banned, the reason will be displayed when logging into our forums. If you check the forums, you won't see any reason.
An account that was used to try to play the game previously appears to have been used to share the game and that is why you are unable to play at this time.
To play again, you must use an account that was not previously detected as a game sharing account.
There is nothing we can do to solve this problem; Please double check the accounts you are using. Therefore, we will mark this ticket as
"Solved" and we have no further solutions to offer.
Sincerely,
Captain Arlo - Sea of ​​Thieves - Player Support

This translated from Spanish because I know that there is more help in English

oh ok so your not technically banned right/

That's correct, but really the only thing I can think of was why he changed PCs because that was the only thing I did, at no point did I try to give the game to someone else or anything.
In fact, I just tried the game on another PC and on another Steam account with the same Xbox account and if it lets me log in, I don't know what the problem will be.

[Bryant800]

Originally posted by Natzz_zzz:

Originally posted by Bryant800:

oh ok so your not technically banned right/

That's correct, but really the only thing I can think of was why he changed PCs because that was the only thing I did, at no point did I try to give the game to someone else or anything.
In fact, I just tried the game on another PC and on another Steam account with the same Xbox account and if it lets me log in, I don't know what the problem will be.

that is so weird I never had this problem your having....

[kavkazec]

Your steam is banned

[madness]

Another steam account is reason?

[Legendary Collektor]

x to doubt

[Ryzilynt]

Don't cheat.

[Yaroslav]

Ahoy GentlePirateUkr!

Thank you for your message.

The account in question is not banned, despite it appearing you are upon logging in. When a player is banned, the reason for this would be displayed upon logging into our forums. If you check the forums, you will see no such reason.

An account being used to try to play the game previously appears to be used for game sharing and this is why you are unable to play at the moment. In order to play again, you need to use an account that has not previously been detected as a game sharing account.

There is nothing on our end we can do to resolve this; please double check the accounts you are using. As such, we will be marking this ticket as "Solved" and do not have further troubleshooting to offer.

Regards,
Commodore Drake - Sea of Thieves - Player Support.


Same sh*t

[kavkazec]

Buy another copy of the game, Rare only cares about is money