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To remove it you either need to complete a mission with that agent without getting another stress break, or you need to complete 3 missions with the agent left at base, I think. I only tried the former method.
Also if you don't revive them within 3 combat turns, or I think if they take damage while downed, they're "dead". I put "dead" in quotes because while they're gone from your team, my understanding is they actually get kidnapped and you get a mission to get them back later on (I've not had this happen, but I'm sure it was in a loading tip or tutorial message or something).
I think it might depend on the difficulty settings you chose when you started the campaign.
It happened to me exactly once in my playthrough, and it covered the left card slot, which was locked (and so unoccupied) at the time.