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I was only able to complete his quest by gathering the parts in the accessible area, then using the Shadow Magic teleport spell to jump over the rubble and get his hand from the inaccessible area, thus bypassing the need for the time portals.
im not even that far, or i am completely lost. I interacted with the three pillars in the warden woods and talked to the ghost. after turning the runes on the door they all three lit and i spoke with the ghost who asked me to find his body parts. I am lost at where to go now. I clicked back on the door but nothing happened.
Save before you try all this because the quest is complicated and the game is buggy. Two bad combinations. Like for example, the door to the central chamber is glitched and you can walk right through it without unlocking it in one of the time zones. But if you do I think it triggers the "bad ending" to the quest.
Pay attention to the three runes on the pillars. You have to put the Sun, Star, and Moon runes in the door near the ghost.
Honestly this part was a bit weird. I couldn't figure out which order to put them in and experimented a bit til I got it. The ghost seems to give you the order but the order her gave me didn't work.
Once inside you can quickly find all his parts except the hand which you can see if you use the key to highly objects, but it's in the rubble-blocked area.
To get to it you have to use the time rift in the first room which triggers a talk with Jerome(well still alive) and this resulted in his ghost being gone when I returned to the original time period and stepped outside.
I loaded my previous save and this time I used Shadow magic to jump over the rubble and get the hand that way. That allowed me to complete the guest, get the Flower Jerome wanted, bring it to his Wife's ghost back in Greentown, and get his Unique Amulet from the garden outside his house.
Then I ran back and finsihed the quest in the Ruins.
Again it's complicated and involves hopping around to different time periods. Once you get the three runes in the time period where the elves are still alive, put the left(moon) and right(Star) runes in their slot during this time period. But hold on to the Sun rune. My first attempt I put the Sun rune in during this time period and that made Jerome and Kob's corpses both magically appear in the central chamber with no explanation for how they got there. lol.
Hold on to the Sun run and return to the time period when Jerome is still alive. When I used the Sun rune in this time period and then went into the central chamber to get the staff that results in a boss fight. When the fight's over you go back to your original time period and if you did everything right run back to the Ghost house in Greentown to see the happy ending.
Oh and you don't get the staff even if you take it. I think that's a bug.
I appreciate all of your help. This is where i am stuck. I got the symbols right. the ghost remembered who they were and came over to talk to me and give me the quest but where do i go now? I cannot figure out how to get inside. Are you supposed to proceed through the door with the symbols? because i cannot.
https://steamcommunity.com/sharedfiles/filedetails/?id=3397931572
Try exiting the map and re-entering
Try restarting the game altogether.
If you have a save from before you entered the map at all and dont mind re-doing everything that might work too.
Sometimes things and doors and exits you need to interact with bug out. But 8 times out of 10 one of those tricks usually works for me when I encounter that problem.