Bethesda Support is actually awful

[Ascalon]

have been trying to link my account for over a month and just get an error have tried everything there stupid list of help ideas said to do so i finally get in touch with a person and there only tid bit is download this free game to gain access to my account like tf its a brand new Bethesda Account purposefully made for this Damn game yet i cant link my Steam Account to Change My Stupid In Game Name

[Lerch2000]

it got worse when Microsoft took over, last ticket I turned in took over 2 months for them to even look at it.

[Mooman]

The problem is Steam. If you have any other Bethesda game it is likely Steam automatically created a Bethesda account and linked to that.

That's why they want you to download the game, to get the BUID (Bethesda user id) that is currently linked to your Steam account.

That way they can unlink it as they can't access your details from a Steam account.

[Dezktop]

all their support is occupied answering steam reviews for SF

[Blues Man]

Originally posted by Lerch2000:

it got worse when Microsoft took over, last ticket I turned in took over 2 months for them to even look at it.

Are you saying you was in a Lerch?
See what I did there

[76561199281265327]

the problem you are having is because you already have a fallout 76 account linked to your steam account.

solutions are as follows.

1. you can request to remove the free linked trial account from your steam account and then migrate your bethesda fallout 76 account into the steam. If you played fallout 76 on a free weekend, steam auto generates a account for your before purchasing, if you buy the game else where then steam or try and use a steam key to unlock the game it will generate a new account. you can not link two accounts togethers on 1 steam account.

2. create a new steam account to migrate the account.

3. create a new steam account to purschase the 2nd licence of the game, because only 1 licence per steam account is allowed.

[Trained Gibbon]

If you have access to your Bethesda account, unlink it from steam. It will most likely log you out of that account. Then link the account you wish to use to steam. It can be linked to Xbox, ps4/5 I belive. After this the game may/may not ask you for an email. If it doesn't you should be good to go.