Game Keeps Crashing after 2/28/2023 update

[nordmeyerx]

My game will not launch after today's update. It will get past the "Besthesda" screen and then just go away. Nothing in the Event Viewer about an application error. I turned my Virus Protection off and the app still crashes. I've restarted the PC and the app keeps crashing. I've done a verify on all files and nothing is wrong. Am I the only one experiencing this?

[LittleDog]

Closes all instances of the Explorer.
Doesn't helped. Still crashing.
Even if i start it right after rebooting the PC without anything Running.

[fizzbin]

from a technical standpoint, it looks like the "crash" at the login screen is simply a background timeout in the game startup that is too short. Usually, if you kill the windows Fallout76 process, the next login is okay (maybe cached files - I don't know). I was experiencing that when I had a computer that was running on a harddrive for the last several months. I have changed to SSD hardware on a desktop and added a SSD laptop and I have not had any startup crash since. Just a thought...

[LittleDog]

Originally posted by fizzbin:

from a technical standpoint, it looks like the "crash" at the login screen is simply a background timeout in the game startup that is too short. Usually, if you kill the windows Fallout76 process, the next login is okay (maybe cached files - I don't know). I was experiencing that when I had a computer that was running on a harddrive for the last several months. I have changed to SSD hardware on a desktop and added a SSD laptop and I have not had any startup crash since. Just a thought...

don't works.
Killed it via Taskmanager and still he same Issue.
Even if i doesn't click to login, it crashes after serval seconds.
It's not a login issue.

[ALIVA]

I have the same issue as you Dogman.

What's weird is that i dowloaded the update yesterday, played and it worked fine. Today i can't even launch the game as you mention above.

[LittleDog]

btw, i happens on both of my PCs. Steam AND X Box version.
Windows 10 and Windows 11. VERY Different Setups, Harddrives, Videocards.

The Problem is NOT on the Userside.

[dosborne2]

well im in the same boat no mods before update evreything was fine now game freezes up\on load screen

[dtYGER]

I can confirm that, for me, the issue was the Sysinternals tool "Process Explorer" (procexp.exe) seems to be the issue.

Thank you KazTM and DarkAngel124 for your posts.

LittleDog, after reading your posts it sounds like you are trying to close Windows' "explorer.exe" process. That's different than the "Process Explorer" application which is "procexp.exe".

Edit: FYI, I also had no Mods either before or after. I had also successfully logged into FO76 on Monday, so the only major change was the update released on Tuesday.

[pfarthing]

I'm not sure which thing it was, but here's what I did and it seems to be working for me now.

1. Removed video card drivers and all related settings
- used "Display Driver Uninstaller" from guru3d.com
- ran Windows Update to get the Microsoft driver (for me, NVIDIA)
- note: if you use DDU, be sure to not check the "disable windows driver update" option

2. Removed all mobo chipset drivers
- have AMD, so used their "amd cleanup tool" as per Bethesda support page
- again used Windows Update

3. Disabled Process Explorer (procexp64.exe)
- tested with and without, when procexp was running, game crashed
- had this starting with Windows, closing it the game still crashed, disabled it from startup and reboot without

4. Other stuff that didn't work by itself, but I did it anyway, so listing it here
- backup and deleted the game *.ini files and let the game recreate vanilla on launch
- usual verify game files through Steam

The standby screen is a bit jerky on start, but I've been able to launch multiple times without CTD. Login is hit/miss, but does log me in after the second try or so. Not played further than that so far.

Hope this helps other players =)

[LittleDog]

Originally posted by dtYGER:

I can confirm that, for me, the issue was the Sysinternals tool "Process Explorer" (procexp.exe) seems to be the issue.

Thank you KazTM and DarkAngel124 for your posts.

LittleDog, after reading your posts it sounds like you are trying to close Windows' "explorer.exe" process. That's different than the "Process Explorer" application which is "procexp.exe".

Edit: FYI, I also had no Mods either before or after. I had also successfully logged into FO76 on Monday, so the only major change was the update released on Tuesday.

It helped.
Thx, But this shouldn't be needed to get it running.
Especially if it works before just perfect.
Don't know what Bethesda ♥♥♥♥♥♥ up in the game to cause such a weird behaviour.

[Wendigo]

Originally posted by nordmeyerx:

My game will not launch after today's update. It will get past the "Besthesda" screen and then just go away. Nothing in the Event Viewer about an application error. I turned my Virus Protection off and the app still crashes. I've restarted the PC and the app keeps crashing. I've done a verify on all files and nothing is wrong. Am I the only one experiencing this?

I'm having this issue as well.

[nachtmeister2056]

I got the same problems, but i don't have Process explorer as far as I know... in Task Manager i can't identify any process named that way or procexp.exe. I'm runnig an old Win 7 upgraded to Win 8.1, any ideas what else program can cause the problem? Or to ask the same question a different way, which program that does the same than process explorer could be on my absolute original windows...? (by "original" i mean i've never tried to tweak around with my system be adding tools or anything else that should make things better, faster, better to control, etc.)

[LittleDog]

Got answers from Bethesda support from FIVE different Supporters now and every answer is more useless then last one.
That's just a big damn joke there... lol
Noone of them actually read my answers and everyone is telling the same useless crap.
ahahaha

[Gravox The Terrible]

Got my second response from support telling me to remove and reinstall my anitivirus and firewall exceptions. Did so. Again. Did nothing still disconnects when loading into world.
Don't have Process Explorer. Bother.

[fruitychumby]

So after a lot of back and forth with customer support, I still don't have a real answer for why the game is crashing. They suggested I should reinstall Steam entirely, which I did, and then do a fresh install of the game. Which did not work. They suggested creating a new user account and trying to run it from there. Still crashed. The most recent suggestion was to try a clean graphics driver installation, which also did not help.

I also asked my boyfriend to boot up his PC and see what happened for him since I know that not everyone is having this issue, but his is hard crashing on startup as well.

I'm also trolling Bethany's Discord server for updates, but so far I haven't found any suggestion there that have worked, either. I'm gonna keep plugging away, but I thought I'd drop this here just in case any of these suggestions might help someone else.

[Sr Humungus]

Originally posted by fruitychumby:

So after a lot of back and forth with customer support, I still don't have a real answer for why the game is crashing. They suggested I should reinstall Steam entirely, which I did, and then do a fresh install of the game. Which did not work. They suggested creating a new user account and trying to run it from there. Still crashed. The most recent suggestion was to try a clean graphics driver installation, which also did not help.

I also asked my boyfriend to boot up his PC and see what happened for him since I know that not everyone is having this issue, but his is hard crashing on startup as well.

I'm also trolling Bethany's Discord server for updates, but so far I haven't found any suggestion there that have worked, either. I'm gonna keep plugging away, but I thought I'd drop this here just in case any of these suggestions might help someone else.

If all solution they gave you wont work, and still want to play, why dont you try an standard procedure, the most standard you can make.

Let me explain, modern software is usually made to take profit of modern hardware to execute your programs with the best guarantee to work, but with older software as a developer you must make compatibilities as "patches"; you can run (theoretically) the old software but maybe something didnt work as expected.

Then why dont try to have something minimal-recommended for this software (aka game)?: windows 10, with limited fps cap, lower resolution, etc and try if it works?

PS: Also, remember, there is no magic solution for all answers, and computers is a big world, the thing that brings you an error can be anything, and put that word very big in the sky, so its trial and error, all the time.