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GENERALLY they said that it didn't meet their expectations and they don't enjoy it, then the talk is that they go oh sorry you didn't like it, here is the atoms back, keep the thing you purchased too
I know a few people refunding the HARE power armor when it was first released due the Radiation resistance bug.
If this is your first refund then they will probably let you keep the item as well.
explain the situation. you thought the war rider was the black rider....
made a mistake. can you have your atoms back so you can buy the right skin.
you may be surprised with the results.
i had an issue with the national parks armor skin. dosent have rad resistance at all.
i made a ticket asking for a refund of atoms. i got the atoms right away.
the atom shop staff isnt the customer support staff that handles bug reports and general tickets. its the games cash shop, they have a history of going above and beyond in my humble opinion. ive made multiple atom shop refund requests, communist bunker, was the last one before the pa skin, no issue with refunding the atoms...
submit a ticket and explain why do you want to refund the skin
works most of the times And you can keep the skin after getting it refunded
(did it 3 times myself)