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I had to restart the mission, but second time did it differently; in my first run I was just rescuing survivors randomly, but on my second run I was following the objective instructions in the top left corner.
At some point the story instructed me to interact with the ARC and from there I had no issues.
So I assume not being able to interact with the ARC is not a bug with the interaction, it's more like a bug in how the game handles the non-linear / random story progression.
It's been since the release of this patch that we're investigating this bug and we don't manage to reproduce it so far.
Any information you can provides to help us understand this issue will greatly help, as your detailed playthrough, where you have created a shelter, did you have encounter a massive onslaught, is some of your marines dead, anything...
In addition, i must ask, but if you are using any mods, like the save mod of the skip tutorial mod, please keep us informed, it may greatly impact the stability of the game.
Thanks in advance if you can provide us this information.
Be assured we're working hard to fix this one.
I checked it by starting a new game and skipping the prologue. An option to interact with the ARC is not showing up and the ARC is not highlighted when a cursor is put on it.
At wich moment of the mission did this occurs, from the start or after you have reach the command deck at the 1st floor, get the objective for the survivor and came back to the ground floor ?
Let me check again. Was extraction option available right from the start of the 1st mission when you released the game or it is not possible to extract marines until some objective is done?
Ok, I checked. After I came back to the ground floor with the survivor (outside the building), a scripted scene with the ARC was activated and I could interact with the ARC without any issues.
Thanks Kordelas, it's the intended behavior here.
The ARC isn't available before doing this.
I also tried to get to the ground floor with dynamic tutorial options being enabled and disabled without a survivor from the top floor.
And it triggered the scripted scene without any issue as well.