Can't progress game due to bug :: Aliens: Dark Descent General Discussions

Aliens: Dark Descent

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Lord Shadow Jun 25, 2023 @ 4:05pm

Can't progress game due to bug

In Harper's Hell mission, on the second floor, you get attacked by a group of enemies. When you kill them Hayes starts talking and unlocks the security room.
In my case, the last guy from enemy group fallen through the floor and is still there. I can't kill him and so the secuity room is not getting unlocked. It took me time before I figured out I am stack, I thought that I just missed something, walkthrough showed me what is the problem and now I have no autosave prior to this situation.

Any ideas how repair this? I don't want to start new game just becuase of this...

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Showing 1-8 of 8 comments

Dadidldi

Aug 3, 2023 @ 2:27pm

I have the same problem here. The last enemy glitched through the floor. I can not kill him. The story does not continue and the security room is locked.

I got stuck now in two of three missions. This is no fun....

76561199244216569 Aug 4, 2023 @ 1:43am

Hello !

We are sorry for the issues you are experiencing.
Does the issue reoccur if you reload a save before the enemies attack?

If you have a save file, that might indeed allow us to load your progress and maybe see what's causing the problem.
Here is where you can find the save file:
"C:\Users\??\AppData\Local\ASF\Saved\SaveGames"

Unfortunately, our support by email to transmit backups is not available for the moment and will be operational again from Tuesday August 08.

Focus support email:
{LINK REMOVED}

If you have any more information on this issue, feel free to provide it to us.

Thanks for your messages, and sorry again for the inconvenience.
Best regards,

Focus QA Team
Nathan.R

Dadidldi

Aug 4, 2023 @ 3:15am

Unfortunately I do not have a savegame before the attack, because I walked around some time to find a solution maybe on another place.
I uploaded a bugreport with savegame and screenshot to your support.

Sagit84 Aug 4, 2023 @ 4:20am

Originally posted by Focus | Nathan.R:
Hello !

We are sorry for the issues you are experiencing.
Does the issue reoccur if you reload a save before the enemies attack?

If you have a save file, that might indeed allow us to load your progress and maybe see what's causing the problem.
Here is where you can find the save file:
"C:\Users\??\AppData\Local\ASF\Saved\SaveGames"

Unfortunately, our support by email to transmit backups is not available for the moment and will be operational again from Tuesday August 08.

Focus support email:
https://support.focus-entmt.com/hc/en-us/requests/new

If you have any more information on this issue, feel free to provide it to us.

Thanks for your messages, and sorry again for the inconvenience.
Best regards,

Focus QA Team
Nathan.R

Maybe you guys should consider adding a regular save system for the time being. Maybe just untiil all the progress stopping bugs related to objectives are fixed? It appears that latest patch broke more things than it fixed.

ValDeez Aug 4, 2023 @ 4:44am

Originally posted by Sagit84:

Maybe you guys should consider adding a regular save system for the time being. Maybe just untiil all the progress stopping bugs related to objectives are fixed? It appears that latest patch broke more things than it fixed.

Having multiple autosaves would even remedy the issue - so you could revert to one of the earlier autosaves before the bug. Patches introducing new bugs is the last thing we need.

Welp, at least the devs are so far responding to and acknowledging the issues. Kudos to you, Nathan,

BigMak

Aug 4, 2023 @ 5:27am

Originally posted by Sagit84:
Originally posted by Focus | Nathan.R:
Hello !

We are sorry for the issues you are experiencing.
Does the issue reoccur if you reload a save before the enemies attack?

If you have a save file, that might indeed allow us to load your progress and maybe see what's causing the problem.
Here is where you can find the save file:
"C:\Users\??\AppData\Local\ASF\Saved\SaveGames"

Unfortunately, our support by email to transmit backups is not available for the moment and will be operational again from Tuesday August 08.

Focus support email:
https://support.focus-entmt.com/hc/en-us/requests/new

If you have any more information on this issue, feel free to provide it to us.

Thanks for your messages, and sorry again for the inconvenience.
Best regards,

Focus QA Team
Nathan.R

Maybe you guys should consider adding a regular save system for the time being. Maybe just untiil all the progress stopping bugs related to objectives are fixed? It appears that latest patch broke more things than it fixed.