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Why would GW be responsible for refunding you? At most it'd be CA who's responsible, but hardware throttles down and, at the extreme, should just shut down if it is truly in danger.
What's your hardware? Did you set any limit on framerate or just telling the hardware to push as much as possible?
Besides, the CPU really kicks in during the turn processing, not as much while you're doing your own stuff.
The reason I asked wasn't because of the OP's claim of 100% load always. That's irrelevant and useless; a misunderstanding of how things work and what can cause damage.
But if someone claims their CPU got damaged, it would be very useful to know if it's a CPU that is known to have a dangerous flaw that slowly cause it to self-destruct.
The i9-13900K and i9-14900K, and KF/KS versions, are known to do that and require a BIOS update to stop them from, basically, melting. I figure it's a good idea to try to get the word out since intel has NOT issued a recall despite it being a known and fairly big problem.
(Yes, it's the overclockable processors, which are the most popular among high performance gamers. That in itself does cause a higher risk, but this is - as far as I know - not directly related to overclocking, but to the mechanism adjusting voltage being faulty and gradully increasing voltage in certain situations, causing crashes and eventually melting the CPU.).
I don't know if that's happened to the OP, which is why I asked about the model, but.. it does sound likely, no?
Currently only ~5% of CPU's have developed faults from this error, but with this many players, it will happen to some every week.
We get loads of repairs at work where the main complaint is a slow computer, if any norton software is installed we uninstall it immediately for a significant gain in system speed. Your hardware being used at (or near) 100% is not an issue (it is designed to do so without issues), though you'll be able to gain a lot of system resources by removing Norton software.
With the exception of windows, there is no software that can directly affect your hardware, never mind damage it. Claiming something like that just screams "I have no clue how computers work", hardware failures are hardware issues. This includes the design flaw in 13th/14th gen intel chips Falaris mentions above.
Demanding a refund from Games Workshop is also a bit silly, as Creative Assembly is the developer, not GW.
Haha what CPU is that ? Some Celeron ? Bulldozer ?
CPU cooking isn't a software problem but a hardware or setup issue (bad cooling, bad BIOS settings..)