PC Shutdown

[Sizz Lorr]

does anyone have their pc shutdown completly after the patch? Is happening only with this game. I can play and do everything else just fine with everything else

[Tommytools]

There is only one piece of software that can shut down your PC: your operating system.

If you're getting power failures that don't generate error logs, you have hardware shutting down before your OS has time to make an error log. So this is a hardware issue, not software.

If you have any of your hardware overclocked, turn those off. If not, you could try lowering graphics settings or undervolting CPU/GPU.

Your PSU is failing to provide enough power when both CPU and GPU are drawing a lot of power. This is usually a power demand spike for less than a second and is not unique to TW:WH3, both Timberborn and BG3 have these same issues. If your CPU loses power (even for a fraction of a second) it will shut down the PC.

In before arguments along the lines of "but everything else works fine": that's because the other pieces of software you are using are not nearly as demanding (on both CPU and GPU) as TW:WH3.

I have helped at least a dozen folks with similar issues in TW:WH3, BG3 and Timberborn (which is how I know those 3 can trigger this) and every time the problem was only fixed by replacing the PSU.

[Reipard]

I had that with my old comp, nothing else worked but underclocking the gpu and dropping settings helped for a bit but gpu was dying so it was only a bandaid :D

[stevendej99]

Originally posted by Tommytools:

There is only one piece of software that can shut down your PC: your operating system.

If you're getting power failures that don't generate error logs, you have hardware shutting down before your OS has time to make an error log. So this is a hardware issue, not software.

If you have any of your hardware overclocked, turn those off. If not, you could try lowering graphics settings or undervolting CPU/GPU.

Your PSU is failing to provide enough power when both CPU and GPU are drawing a lot of power. This is usually a power demand spike for less than a second and is not unique to TW:WH3, both Timberborn and BG3 have these same issues. If your CPU loses power (even for a fraction of a second) it will shut down the PC.

In before arguments along the lines of "but everything else works fine": that's because the other pieces of software you are using are not nearly as demanding (on both CPU and GPU) as TW:WH3.

I have helped at least a dozen folks with similar issues in TW:WH3, BG3 and Timberborn (which is how I know those 3 can trigger this) and every time the problem was only fixed by replacing the PSU.

Idk tommy my $5000 computer works fine on literally every other game and it used to work just fine on twwh3 until the update you just hop right on that developer bone though.

[Tommytools]

Originally posted by stevendej99:

-snip-

By all means, keep complaining to a software developer that they need to fix your hardware problem, I'm sure you'll get somewhere with that.

How many gaming PCs have you built (and repaired) over the last 20 years I wonder, in my case we're talking three digits, if not four by now. I'd say

Originally posted by stevendej99:

Idk

is accurate. :)

Have a nice day.

[Disgustus]

tommy tools is right tho, you just dont know enough about computers. the split second temp increase is enough to trigger a shutdown. Lemme guess it happens when you end the turn, when the CPU starts heating up from the AI turns, it wont happen in battle. my 1400$ asus laptop runs this on highest settings at 165 hz(fps) so your "5000 dollar pc" might be a waste of money

[Gorgeous_Joe]

WH3 sucks every once of power it can for your GPU regardless of whether it needs it. It was cooking my GPU at 85c so i decided to restrict the voltage/power flow and now its at a happy 65c with no noticeable difference in game-play

[Taifun_Vash]

Restrict the fps if you haven't yet, I had reading between 70-960. The game is using more then you could ever hope to see and using the graphiccard to the max. Generally it would be a hardware issues here, it could be shutting down the system to protect it from overheating, but for that you would need to see the error logs like Tommytools said.

[YellowGrave]

Originally posted by Tommytools:

There is only one piece of software that can shut down your PC: your operating system.

If you're getting power failures that don't generate error logs, you have hardware shutting down before your OS has time to make an error log. So this is a hardware issue, not software.

If you have any of your hardware overclocked, turn those off. If not, you could try lowering graphics settings or undervolting CPU/GPU.

Your PSU is failing to provide enough power when both CPU and GPU are drawing a lot of power. This is usually a power demand spike for less than a second and is not unique to TW:WH3, both Timberborn and BG3 have these same issues. If your CPU loses power (even for a fraction of a second) it will shut down the PC.

In before arguments along the lines of "but everything else works fine": that's because the other pieces of software you are using are not nearly as demanding (on both CPU and GPU) as TW:WH3.

I have helped at least a dozen folks with similar issues in TW:WH3, BG3 and Timberborn (which is how I know those 3 can trigger this) and every time the problem was only fixed by replacing the PSU.

hey I have the same issue with my laptop since you seem knowledgeable I sent you an friend request. I am using a 3rd party adapter for my laptop since the original adapter got lost. Do you think I should by an original adapter to fix my problem?

[Tommytools]

Originally posted by YellowGrave:

hey I have the same issue with my laptop since you seem knowledgeable I sent you an friend request. I am using a 3rd party adapter for my laptop since the original adapter got lost. Do you think I should by an original adapter to fix my problem?

It could, but I'd need more info to reach a conclusion. Accepted the friend request, feel free to poke me when you have some time and I'll see what I can do to help.

[pascal.difolco]

Originally posted by YellowGrave:

Originally posted by Tommytools:

There is only one piece of software that can shut down your PC: your operating system.

If you're getting power failures that don't generate error logs, you have hardware shutting down before your OS has time to make an error log. So this is a hardware issue, not software.

If you have any of your hardware overclocked, turn those off. If not, you could try lowering graphics settings or undervolting CPU/GPU.

Your PSU is failing to provide enough power when both CPU and GPU are drawing a lot of power. This is usually a power demand spike for less than a second and is not unique to TW:WH3, both Timberborn and BG3 have these same issues. If your CPU loses power (even for a fraction of a second) it will shut down the PC.

In before arguments along the lines of "but everything else works fine": that's because the other pieces of software you are using are not nearly as demanding (on both CPU and GPU) as TW:WH3.

I have helped at least a dozen folks with similar issues in TW:WH3, BG3 and Timberborn (which is how I know those 3 can trigger this) and every time the problem was only fixed by replacing the PSU.

hey I have the same issue with my laptop since you seem knowledgeable I sent you an friend request. I am using a 3rd party adapter for my laptop since the original adapter got lost. Do you think I should by an original adapter to fix my problem?

99% chance the laptop is overheating

[YellowGrave]

Originally posted by pascal.difolco:

Originally posted by YellowGrave:

hey I have the same issue with my laptop since you seem knowledgeable I sent you an friend request. I am using a 3rd party adapter for my laptop since the original adapter got lost. Do you think I should by an original adapter to fix my problem?

99% chance the laptop is overheating

I constantly check the temperatures on multiple softwares (armory crate, throttle stop, intel xtu and hwinfo) and I disabled intel turbo boost so the hottest it gets is 90 C on cpu and 85 on gpu and it still didn't matter. So that's why I don't believe it is a thermal issue. and let me also add that this issue only happens in this game.

[Tommytools]

Originally posted by YellowGrave:

-snip-

Both well within thermal parameters, intel CPUs shut down at 110 C, but most modern intels (12th up, maybe even earlier) throttle individual cores when they hit 100 C. Most graphics cards shut down over 90 C (some variation, depends on the specific card). So in both cases hot, but not overheating.

Originally posted by pascal.difolco:

99% chance the laptop is overheating

15+ years of experience in hard and software repair taught me that I should never jump to conclusions, often end up trying to fix a problem that doesn't exist and not fixing the issue the customer is having.

[pascal.difolco]

Originally posted by Tommytools:

Originally posted by YellowGrave:

-snip-

Both well within thermal parameters, intel CPUs shut down at 110 C, but most modern intels (12th up, maybe even earlier) throttle individual cores when they hit 100 C. Most graphics cards shut down over 90 C (some variation, depends on the specific card). So in both cases hot, but not overheating.

Originally posted by pascal.difolco:

99% chance the laptop is overheating

15+ years of experience in hard and software repair taught me that I should never jump to conclusions, often end up trying to fix a problem that doesn't exist and not fixing the issue the customer is having.

It's still the most probable cause of shutdown in a vacuum, but there's still the other 1% (or maybe it's 5%...)

[YellowGrave]

Originally posted by Tommytools:

Originally posted by YellowGrave:

-snip-

Both well within thermal parameters, intel CPUs shut down at 110 C, but most modern intels (12th up, maybe even earlier) throttle individual cores when they hit 100 C. Most graphics cards shut down over 90 C (some variation, depends on the specific card). So in both cases hot, but not overheating.

Originally posted by pascal.difolco:

99% chance the laptop is overheating

15+ years of experience in hard and software repair taught me that I should never jump to conclusions, often end up trying to fix a problem that doesn't exist and not fixing the issue the customer is having.

i'm not really knowledgeable about this so I checked some more and looked at the gpu hotspot temps. It was 105.5 C at the hottest perhaps it is that? Or do you think in my case it is the 3rd party adapter even tough it has the same specs as the original one?