Passengers do not disembark

[rallysta74]

I encountered a big problem during my simulation: the train ended its service at a secondary platform and the passengers didn't disembark, so when the train started the new service 20 minutes later it started the new service already full... someone can explain what happened?

[adlet]

There is no rule that passengers must disembark at an alternative platform or at the end of the line. If the train continues forward on another line or if it stays on the same line but the line continues as a circular/orbital, it's totally legitimate that they would stay on. They would only disembark if (a) the next line is non-passenger serving, or (b) the next station is the same as the previous station - I believe pathfinding excludes paths that come to the same station again.

[rallysta74]

In my case the passengers were going to leave the train in this station, but I think that the fact the train arrived in a secondary I'm working on other tracks...

[MirkoC407]

The game does not care about the alternative platform. All platforms in the line are equal, they leave or don't leave at all of them the same.

[imfangye]

In my simulation I noticed, sometimes after I modify an existing line by changing its route and removing its stops, some passengers may stuck in a train forever. You may check if your passengers finally exit at some stations or they just stay in your train endlessly. For the latter case, intervene that train solves the problem.

[adlet]

With line changes, I think this should reset the affected trains. If it does not automatically, it should happen if you close and reopen the game.

[rallysta74]

Again the same problem, in a head station. The train stops at the beginning of the platform instead than the end, next order is a restart from the same platform 15 minutes after arriving. Where am I missing something?

[adlet]

Do you want to share a link to your save? May be easiest to solve.

[trolley_trev]

Is it a matter of them changing to the next service that the particular train is operating?

[rallysta74]

This is the last save, the train just arrived at the head station and didn't disembark the passengers (service TI 2766) even if they were going to that station and the order explicits disembarking
https://share.nimbyrails.com/wdbB0XqfKLJTYmYoWWHu_g

[adlet]

I must say this line must be cursed or something. It feels like there is likely some sort of a bug there, but I cannot find a fix within the line itself. Pax do not leave at either Ivrea or Torino P. Nuova. That said, you can create a new line along the same service that works. See the link below - I called it New Line. I did not create all service line variations (you should be able to do it) - just one additional service line that uses track 20 in Torino P. Nuova for depot operations.

I made a couple of differences in the line setup although they don't help with your line. Most significantly I added Torino P. Nuova at the end of the line as well. This allows to simply schedule return trip runs from station 5 (Ivrea) to last station. It seems to work but let me know what you find, and whether it breaks once you add all other service line variations.

https://share.nimbyrails.com/FXuTQIfUUvVxTvrupAooow

Please let me know when you have downloaded as I will remove it from my server sharing then.

[rallysta74]

Ok, downloaded and I'll try to continue from here

[Schattensilber]

I think the problem are most likely the line services. If you have two stops after another, that are the same platform (or secondary pltaform) the first ones will be jumped and only the last stop at this platform will be executed. Your lines are set up in a away that the line service ends at platform X and only allows disembarking and the next order is a line service that starts at platform X, but only allows boarding. Now the last stop of the line service will be jumped and the stopping time will be added to the other one. Because of that the passengers can never disembark until the train goes to the depot.
These settings for only boarding and disembarking are your problem and also completely unnecessary if you stop there again directly after that. Just allow everything and your problem should most likely be solved.

[adlet]

Thanks Schattensilber, this is brilliant! I did not notice but you are right, it's marked with embark/disembark flags, and this is likely exactly what is happening.