Pax entering the wrong train

[Mariculous]

In my current game,there are a few "lines" that are actually orders composed from a core line and expansion lines at both ends of the core line.

Some passengers are boarding the wrong trains, so the train they are using will never arrive at passengers "next stop".
These pax are riding the line up and down for days, whilst being extremely unhappy about their journey time and ticket fares.

Am I doing something wrong?

[MirkoC407]

Difficult to say with the information. What have you done? Core line plus separate, connecting lines? Different services through to the different terminus points? Is it one line operated to different stations or does it branch off to several different destinations outside the core? Maybe some screenshots of the tracks and lines might help.

[Weird and Wry]

In the default 1.8 mode, pax will board any train which matches just the line+stop of the start of their next leg. This was done a long time ago following player request for pax AI to be less picky about which trains it boards, since it allows in some cases for pax to board late trains. You can change the boarding mode to strict in the Company options, so pax will only board the exact train on the exact run of their next leg.

In 1.9 the strict mode will become the only mode, and a couple new boarding rules will be applied to allow pax to board some late trains (there's a full explanation the May devblog in the game Steam news).

[Mariculous]

Thanks for the response.
This fixes the issue :)
1.9 seems promising indeed.