Passengers using High-Speed Line instead of Urban Line

[MrPidf]

I'm recreating some rail lines in Japan in the game, and I noticed that passengers were taking the high speed train to a nearby station just to change into the urban line. That urban line passes through both high speed stations.
The high speed line has a lot more stations, and all my high-speed trains are always full because of this.
I tried raising the price on the high speed trains, but nothing changed. The price got so high that I got refunds for the fares being too high, which doesn't make a lot of sense because they have a 100 times cheaper train that goes to the same place.

Is there any way to fix this?

P.S: I'm not on the beta version

[The Bas 15501]

Wait... Does your High Speed Train stop more often than the local route?

[MrPidf]

Originally posted by The Bas 15501:

Wait... Does your High Speed Train stop more often than the local route?

Not at all. The local line has a lot more stops, and also more stops between the 2 stations that I'm having problems with.

The thing that I see is that the passengers are just choosing the faster train without even looking at the price factor. When I raised the price on the high speed line, they just didn't care and kept taking it, even with the local line being a lot cheaper and a direct route to their destination without need for transfers.

Edit: Just to test it, I changed the ticket price on the local line to 0. They still take the high speed line. These passengers must be drowning in money.

[Weird and Wry]

Make sure all your lines have their timings up to date, specially if you added trains or stops to them. This is manual in v1.1 (timing calculator) and automatic in v1.2 (unless you disable it). At this point pax AI only consider line timing, not line prices, but it's also able to take into account the interval time. So if your HS line has a longer interval time than the local line, the local line will win some pax back.

[patrickov]

Pax in NIMBY Rail only cares about the time to take a train. Therefore you can make your preferred service super-frequent and charge horrendously to maximize your profit.

I have a kind-of reverse situation but it's due to frequency. A line of my network effectively has three classes of services: Express, semi and local. Certain length of my line is only served by faster trains:

A-----(all)-----B-----(semi and exp)-----C-----(exp only)-----D

Guess what, some of my punters from A to D actually take the semi-fast all the way to C and change to the express there (Or maybe I remember wrongly, but I definitely see people taking semi from A to C). The reason? The semi is almost 4 times as frequent as the express, and admittedly I employ HSR on both semi and exp services.

[MrPidf]

Originally posted by Weird and Wry:

Make sure all your lines have their timings up to date, specially if you added trains or stops to them. This is manual in v1.1 (timing calculator) and automatic in v1.2 (unless you disable it). At this point pax AI only consider line timing, not line prices, but it's also able to take into account the interval time. So if your HS line has a longer interval time than the local line, the local line will win some pax back.

Everything was good. I tried changing interval times, but they still take the high speed line. I guess there isn't much to do.

Originally posted by patrickov:

Pax in NIMBY Rail only cares about the time to take a train. Therefore you can make your preferred service super-frequent and charge horrendously to maximize your profit.

I have a kind-of reverse situation but it's due to frequency. A line of my network effectively has three classes of services: Express, semi and local. Certain length of my line is only served by faster trains:

A-----(all)-----B-----(semi and exp)-----C-----(exp only)-----D

Guess what, some of my punters from A to D actually take the semi-fast all the way to C and change to the express there (Or maybe I remember wrongly, but I definitely see people taking semi from A to C). The reason? The semi is almost 4 times as frequent as the express, and admittedly I employ HSR on both semi and exp services.

Yeah, at this time I'm basically exploiting that. My high speed line with a huge price just to get inside the train is making huge profits, however it's not very realistic, but since they don't take the cheaper service I guess I'll just keep exploiting them.

[nicko_viteh]

Have in mind that they don't take into account fares. They take the high speed line because, as far as they're concerned, it's like taking an express train.

[Captain Nobody]

I am having the same problem but the passenger takes a high speed rail to another city and makes a connection there and takes another high speed rail back and is mad because they expected to pay 10 to go from point A to B which had a direct link but they did point A/x/y/B and were charged for the use of the route and I ended up losing money on refunds all the time so the route lost money.