EXTENDED SERVER MAINTENANCE

[G's little play thing]

Hello everyone,

Our servers are currently down on all of our platforms (PC, PS4, XBOX) for a server migration that we hope will bring a better experience to your sessions. The team is working fast on this migration but we do not have an ETA when the servers will be back up. We’ll post again with updates as they are available.

Additional information: ARMAS store is also currently down.


We are very sorry for the inconvenience this is causing to all of you.

[🅰🅽🅳🆁]

引用自 Cloud：

So you shut the servers down in the middle of a Sunday for NA users, tell us on the forums that only the Xbox servers were going down, and then have an almost 24 hour maintenance? No wonder why this game barely gets new players.

+2

[mom sniffy yumm]

引用自 Cloud：

So you shut the servers down in the middle of a Sunday for NA users, tell us on the forums that only the Xbox servers were going down, and then have an almost 24 hour maintenance? No wonder why this game barely gets new players.

+3

[МАКЛУША]

ну что там с серверами?

[Thousand Edge]

ty for update

[MarshaLLForest]

Вырубили примерно в 2:30 по МСК вроде бы (уже не помню) в воскресенье, меня как раз выкинуло... Уже вторник, + сегодня и так по расписанию уходят на "поправки", время прошло уже норм, возможно сегодня вечером будем катать.

[Raptor_ouss]

Servers are still down (GMT timing)

[derjeniche]

Still offline, RIP Premium

[геру в п`яти]

引用自 Cloud：

So you shut the servers down in the middle of a Sunday for NA users, tell us on the forums that only the Xbox servers were going down, and then have an almost 24 hour maintenance? No wonder why this game barely gets new players.

+4

[MrSalvatrucho13]

what a ♥♥♥♥♥♥ service from the developers, there is people that is paying to be premium and this is how you guys make people waste time and money?

[xgamefreak713x]

Seems like the people who throw a fit the most are the ones who use the forums the least.

[Beans]

引用自 MrSalvatrucho13：

what a ♥♥♥♥♥♥ service from the developers, there is people that is paying to be premium and this is how you guys make people waste time and money?

they said they would give back the premium time unused in the outage, so don't worry

[тчк]

How much time is left? 38 hours are over

[RitualLO]

Hello everyone,

We apologize for the downtime occurring at the moment due to the migration. We would like to add in some updates regarding the situation up until now:

- Since we've notice this question arising: Premium users WILL be compensated for not being able to use it during the downtime. Please be patient for further information on this.

- EDIT FROM MATT 11/25 7pm Pacific - We have XB1 North America up. Logging in is very slow for some reason, and we're troubleshooting that. There are also only 5 districts with no threat limitations in Financial and Waterfront. PS4 North America will be next up. We are waiting on the database to finish restoring. All EU environments had to be recreated from scratch, so those are taking a bit longer than expected. PC databases are being restored right now.

- EDIT FROM MATT 11/26 12:00am Pacific - We’re fixing one internal issue that is still preventing the EU world from being available. I don’t have an eta, but the team is working very hard. The other database restores all started at the same time. Each platform will come online as they finish.

Thank you for your patience, and we will present you further with any new information, as soon as we have them.

Kind regards,
Ritual

[largesoda]

引用自 RitualLO：

Hello everyone,

We apologize for the downtime occurring at the moment due to the migration. We would like to add in some updates regarding the situation up until now:

- Since we've notice this question arising: Premium users WILL be compensated for not being able to use it during the downtime. Please be patient for further information on this.

- EDIT FROM MATT 11/25 7pm Pacific - We have XB1 North America up. Logging in is very slow for some reason, and we're troubleshooting that. There are also only 5 districts with no threat limitations in Financial and Waterfront. PS4 North America will be next up. We are waiting on the database to finish restoring. All EU environments had to be recreated from scratch, so those are taking a bit longer than expected. PC databases are being restored right now.

- EDIT FROM MATT 11/26 12:00am Pacific - We’re fixing one internal issue that is still preventing the EU world from being available. I don’t have an eta, but the team is working very hard. The other database restores all started at the same time. Each platform will come online as they finish.

Thank you for your patience, and we will present you further with any new information, as soon as we have them.

Kind regards,
Ritual

Is this merge a preliminary kind of support for the upcoming engine port ?

[RitualLO]

引用自 largesoda：

Is this merge a preliminary kind of support for the upcoming engine port ?

Hello largesoda,

Unfortunately I cannot confirm anything being done in this area. Current downtime came as a result of server relocation. No further details for now.