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But seriously, I don't think the "hate" has much to do with how the game looks or about the mechanisms that are introduced.
Sure, there are balance issues, the AI is struggling, some mechanisms (like war support) have not been met with universal entusiasm. But I don't think any of that is what is causing the reviews to dip below 70 into "Mixed" territory.
The biggest issue by far is a good number of player encountering bugs that cause the game to get stuck in between turns. There are several bugs involved I gather, but they all look the same and are referred to as the "turn pending bug".
Some people never get it at all, others only occasioanly and there are players who have not been able to play through a single campaign. Sometimes the workaround is to just load an autosave. But in some cases these autosaves seem to have become corrupt in the process, so you have no way of finishing a campaign.
To exacerbate the problem, this bug typically happens past the 2 hour playtime mark - which is the default limit to Steam's refund policy. So people feel they are stuck with a broken game that can't be refundend. Though Steam has been known to allow for exceptions, so I'm not sure if refunds are impossible.
On top of that, multiplayer is also completely broken. So peolpe who were looking specifically for multiplayer or consider it an important aspect are also likely to give negative reviews.
The "Haters" are not a majority. Those that like the game are busy playing it, and have no time to post, so those who have unrealistic standards, or are whining because their every whim was not catered to and the developers had not traveled to their basements to kiss their fourth point of contact are here because like me they have no life. In my case I have lived it in theirs I wonder if they ever had too.
The problems exist in multiplayer and also single player, Many people encountering something like "pending turn problem", or just 1 oil in the world, or that pollutions trigger the game end so fast - simply write negative review. Some others don't understand or don't accept such mechanics as war support, or (what they think) as weak diplomacy or simplistic religion etc etc.
Not every people sees what the game designer sees, not every people has patience to wait for a fix or something.
All in all ~70% positive is really good for the current state.
I mean I get why people are upset, I truly do. But seriously: Don't buy 4X games at launch unless you're willing to be a "paying beta tester," as people put it.
I'm not even saying it's acceptable really, it's just what is likely to happen with any "Civ style" game launch. You can ignore me and then keep doing it and get mad every time if you like, up to you guys.
That's exactly where my "hate" comes from. Looks and mechanisms.
Well, that's fine of course. I mean, it's not fine that you didn't get the game you hoped. But fine in that this a valid reason to dislike the game. But I think it's safe to say that the game would score a lot better if there ween't so many bugs.
Couple that with the last patch being more than 2 weeks old AND no news/beta of a new patch, and I can't really blame people for hating on this game.
I am a huge fan and I left a positive review, but for now our group of friends (5 strategy enthusiasts) returned to civ6 for our go-to MP game.
If you want to see a game get real hate, wait for Civ 7 to be announced and see the posts from some of these same 'fans' posting here. And on launch, every single little flaw will be held up as an example of how lazy and contemptuous the developers are. Dozens of bug reports, real or imagined, will be amplified to become a broken mess unplayable by thousands. And you can bet that if Civ 7 launches with 69% user reviews, these same folks waving it off for this game will be throwing it in our faces at every opportunity. Some of them will take full advantage of Steam's refund policy to buy that game, post a scathing negative review and then refund it. Then afterwards, upvote and be active in every negative thread on the boards.
No, this game has little hate.
To me, HK is sort of like an empty shell, tbh. It has the potential to be a good game, especially as it's not difficult to mod. In its current form, with game-breaking bugs; broken multiplayer; very few options to customize game features (barbarians, resource distribution, terrain elements, etc.); a poorly designed, non-intuitive war resolution mechanism; and only vague references to important elements of a historical 4X game (religion, civics), it's unsurprising that many who hoped for better are disappointed.
If you want to see the same kind of hate you're describing for Civ VI, head to the reviews for this game. Some players are very unforgiving, regardless of the game in question. This is especially so if they can't get their money back.
Yes, some Steam reviews are savage but I tend to look more at forum posts and overall, forum posting here is far less hateful than you see elsewhere. The folks who post these hateful reviews are not really active here so we see almost no 'this game must D-I-E!' folks here haunting these boards and posting in every negative thread to amplify negativity. You do see quite a lot of the opposite behaviour though :D
I've been present for quite a few strategy game launches over the years and this game launched in one of the worst states I've seen in a very long time. Yet it's getting a pretty easy ride. I'd have expected it to be much, much worse and my interpretation is that the strategy folks who are usually found actively hating other games' boards are strangely supportive and optimistic here and certainly completely silent about issues that they would howl about elsewhere.