Lost Data :: The Last Spell Technical Support

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Maxfire54

Apr 9, 2023 @ 7:14am

Lost Data

With the most recent update I lost all my progress... Does anyone have any solutions?

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Showing 1-2 of 2 comments

Rifou

Apr 9, 2023 @ 1:58pm

Hi ! Sorry for your issue. Could you please post your Logs and save folder as an archive ?

Also, did the game crash last time you played before that ? If so, could you also retrieve the crash dumps ? And did you get a message saying the save was corrupted ?

You can find your logs here (Major, Normal & Detailed OR the Old folder if you restarted the game) :
%Appdata%/../LocalLow/Ishtar Games/The Last Spell/Logs

And saves here :
%Appdata%/../LocalLow/Ishtar Games/The Last Spell/Save/Steam
(inside the numbered folder, it's your SteamID, then Profile1, tell me if there are more than one numbered folder)

If you crashed, this path should lead you to the Crash Dumps :
%Appdata%/../Local/CrashDumps

You can use google drive or Wetransfer to put the files in your comment or send an email to: support[at]thearcadecrew[dot]com

Sorry again for the inconvenience.