I made the mistake of buying Gears 5 on the Microsoft store.

[Tiny Trees]

I had heard a lot of dissatisfaction with the MS store, but I risked buying Gears 5 there.

Now I am paying for my mistake. I tried to run Gears 5 today, but once in the main menu I get an error message. It says 'installation is out of date, update and try again'.

I googled how to update it. However Gears 5 does not show up in a list of apps needing updating. Means I can not update. ... It means I have lost my game.

Am not the only person this has happened to, as there are results searching for answers to it. No working fix though.

I will never again buy from the MS store ever. Never.

[Fatal † Existence]

Have you tried restarting your computer also are you signed into the right email you bought the game from?

[Tiny Trees]

I tried every option that google showed results for.

However I did manage to get Gears 5 going. Bit weird how it was resolved though.

I had been meaning to move Gears 5 onto another drive for some time. Eventually I did it tonight even though it would not launch anyway. It might have been better to uninstall it, and re-install it.

However when I moved it, something odd happened. On the drive Gears 5 was installed on, it was 96GB. When I moved it to a new drive, it was only 46GB. For some reason this launched Gears 5 now. However once launched it said only Act 1 was fully installed. Plus would I like to complete downloading while playing. I clicked yes.

For some reason it has not appeared to have downloaded any more. However I do have an option now to update within the Windows store app. Am just about to try that now.

[Tiny Trees]

A complete re-installation fixed everything. 64GB download.

[Roshambo]

Have you tried uninstalling the Microsoft store?

[acowsik]

Purchased Gears 5 from Microsoft store. No issues running the game. Personally getting it through Steam has no benefits IMO. Unless you want to keep your game library in one platform, I would just go with which platform has flexibility.

[Tiny Trees]

Originally posted by acowsik:

Purchased Gears 5 from Microsoft store. No issues running the game. Personally getting it through Steam has no benefits IMO. Unless you want to keep your game library in one platform, I would just go with which platform has flexibility.

I think it's OK as long as you don't have to update Gears 5 from MS store. Even then I doubt everyone has updating issues, or threads would be full of it. As it is, searching for updating issues only has a few results on google.

Either that or not many folk have gone back for a replay, since Microsoft issued an update.

I got my copy quite early on after release, when it was reduced to half-price. Therefore I was hit with having to update. Only a complete uninstall and re-install would work. Updating the original installation yielded an error.

This was approximately the error message: 'installation is out of date, update and try again'.

[Fatal † Existence]

Sometimes i have trouble updating my Microsoft store version of gears 5 i end up messing with a lot of stuff and it eventually fixes i use gamepass and switched from the regular gears 5 to the game of the year edition which includes the hivebuster dlc

[Babaximus]

ye ms is crap! had the same problem with gears of war 4! glad i bought gears 5 on steam, bless lord gaben xD

[Ghostvenger92]

only buy on microsoft store what you cant buy anywhere else, only use gamepass to try it out, i first played Gears 5 on gamepass and then months later bought it on steam, only games i bought on xbox/microsoft is gears 4 years ago and gears 1 remastered

[Tiny Trees]

Originally posted by acowsik:

Purchased Gears 5 from Microsoft store. No issues running the game. Personally getting it through Steam has no benefits IMO. Unless you want to keep your game library in one platform, I would just go with which platform has flexibility.

I don't have any general problem with buying from other stores. Am rightfully annoyed with this saga with gears 5 not updating, without a full re-install. I think I bought Gears 5 before it came to Steam. Also since I never had any issues with UPLAY or EA Origin, but they get a lot of grief. I figured maybe MS store could be OK, but folks didn't like it because it was not Steam.

It's not like I ever had any memorable issues with games on Steam. Since I only had three games from MS store and this bad issue, it feels off.

I have two choices for Hivebusters. I can either wait until Gears 5 complete with Hivebusters is on sale on Steam. Or I can be an idiot and buy Hivebusters on MS store. Thus ignore my feelings about never wanting to use them again.

Hivebusters never went on sale that I saw on MS store, and is £15. If Gears complete came on sale for £15 on Steam, it's probably the best way to go.

Originally posted by Ghostvenger92:

only buy on microsoft store what you cant buy anywhere else, only use gamepass to try it out, i first played Gears 5 on gamepass and then months later bought it on steam, only games i bought on xbox/microsoft is gears 4 years ago and gears 1 remastered

Yeah I got Gears 1 Ultimate and Gears 4 on MS store.

[acowsik]

While its a personal choice on which distribution platform you want to purchase the game on, at least in the context of the Gears games, the MS store version has features that Steam doesnt.

If people have issues with the MS Store and absolutely hate it for whatever reason, thats fine but the below are undisputable facts.

1. Cross platform cloud saving for campaign progress. While your profile stats and unlocks are maintained on XBOX LIVE servers, your campaign progress from Steam will NOT carry over if you login on XBOX. With the MS Store version you can resume where you left off.

2. Hivebusters DLC is free with GPU (Game Pass Ult)... I didn't have to pay for the DLC whereas on Steam you have to buy it to play it. You don't have a choice.

3. Game component installation. The MS Store version has an install manager feature which allows you to choose which portions of the game you want to have installed. If you dont play the campaign anymore you can just completely remove that and continue playing just multiplayer. On Steam you need the entire game content installed at all times.

4. Tech test access.. if you preordered the game on the MS Store, you gained free access to the pre launch multiplayer beta which allowed you to unlock exclusive weapon skins and a banner in the actual game and an exclusive Lancer skin. The Steam version had absolutely no preorder bonus. You paid 60 bucks and got NOTHING.

[Slayer2k]

Activated ingame DLC in MS store. Got it in a month+ in game. Xboxlive just buggy ♥♥♥♥, like all this external accounts.

[Roshambo]

You would have been better off making an Epic account.

[papalazarou]

MS store is the kiss of death. Its very different in how it works compared to other stores. I would never put it on my system

[Tiny Trees]

Originally posted by papalazarou:

MS store is the kiss of death. Its very different in how it works compared to other stores. I would never put it on my system

It's built in to Win 10.