Gears 5

Gears 5

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kaMMakaZZi9 Sep 10, 2019 @ 2:38pm
Why is the sound SO LOW on the Dialogue!?
All the volume options are maxed.. without subtitles I wouldn't know wtf they were saying. Is this just an issue in the Boot Camp? Or is it like this the entire game? This game also sounds different than anything else I've played - is that Dolby Atmos? Why does it sound like Del is talking through a vacuum down a long hallway at low volume?
Last edited by kaMMakaZZi9; Sep 10, 2019 @ 2:39pm
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Showing 16-30 of 51 comments
rikster Sep 11, 2019 @ 8:53am 
Originally posted by Rhazer:
Mine is set to stereo and I can barely hear anything. Realtek HD here as well.
I have Realtek hardware too...I'm sure you have updated drivers. If not, maybe you can try updating them. Nevertheless, they definitely need to fix this issue; a lot of people are having this problem!
Rhazer Sep 11, 2019 @ 9:00am 
Yeah, I updated them, tried changing frequencies, etc. Same issue if I use headphones. Had this issue with forza as well, but changing frequency worked for that. At a loss as for what to do, I've tried every fix I can find. Bummer. Playing via xbox pc game pass.
icemount Sep 12, 2019 @ 7:39am 
Two things here: 1 set your rate to 48K Hz on any audio it eliminates the audio artifacts. 2 if you have surround (5.1 or 7.1) try updating your driver in Device Manager/ instal standard USB for headsets, it will give you stereo option to choose in audio settings. It will still work as surround thanks to Dolby Atmos or Dedicated software ( I use Logitech Gaming).
Last edited by icemount; Sep 12, 2019 @ 7:39am
There is a perfect search option in the top right. You can search for the problem it has been answered so many times ............... its not that hard.

The problem is that they use Dolby Atmos. You need to do something to enable it on your PC, but to do so .... you have to use the search and find it yourself.
mowsie2k Sep 12, 2019 @ 2:33pm 
the atmos fix didnt work for me or my gf
rckrz6 Sep 12, 2019 @ 6:46pm 
300 something mb patch release on windows store version, did not fix the surround sound, still stuck on stereo
HeaAy Sep 12, 2019 @ 6:57pm 
Is your sound all muffled? If so, this fixed it for me. It was super low and sounded out of place.

Search in windows for %localappdata%, then go to Gears5, Saved, Config, PC, GameUserSettings.ini, and change sg.AudioQuality=3 to sg.AudioQuality=0.
rikster Sep 12, 2019 @ 7:00pm 
Originally posted by HeaAy:
Is your sound all muffled? If so, this fixed it for me. It was super low and sounded out of place.

Search in windows for %localappdata%, then go to Gears5, Saved, Config, PC, GameUserSettings.ini, and change sg.AudioQuality=3 to sg.AudioQuality=0.
Wow that's a great find! Thank you for posting it here.
DreamTwister Sep 12, 2019 @ 7:12pm 
The developers in their amazing wisdom made Dolby Atmos the default audio option because you know... you wouldn't want to be a scrub playing the amazing soundgasm of this masterpiece in some Logitech speakers, right? I say Logitech because I own a pair of G560 Lightsync speakers and I have the same issue of dialogue (the center channel) playing too low. Your non-certified non-Atmos scrub speakers will probably suffer the same fate. Anyway, if you use Logitech speakers or headphones you should try to get your refund in your 2 hour window. No? You want to play Gears that bad, huh? Trust me, you're not missing much.... okay okay... in that case you should try uninstalling G Hub OR try not using audio through USB and connect that sucker via a 3.5mm jack if you still kept your cable. Also you might want to try these copy/pasted instructions here:

-If you have a headset plugged into a controller on PC, this is a known issue. We recommend directly plugging the headset into the PC and not the controller

-There is also a known issue when playing the game with a sample rate of 44.1 kHz. We recommend changing the sample rate to 48 kHz.

1. Open the Sound Settings window and then left click on “Sound Control Panel” to open a new window
2. In the new “Sound” Window left click on the current audio device.
3. Left click on Properties to open up the “Speaker Properties” window
4. In the new window, left click on the “Advanced” tab
5. Left click on the dropdown and select “16 bit, 48000 Hz (DVD Quality)
6. Left click on the “Apply” button to finish the selection.
7. Close the windows and enjoy the game!

You know, for a game that has been lauded as having THE BEST graphics options of any PC game in existence, they sure made the audio option as useless as nipples on a breastplate.
HeaAy Sep 12, 2019 @ 7:21pm 
Originally posted by rikster:
Originally posted by HeaAy:
Is your sound all muffled? If so, this fixed it for me. It was super low and sounded out of place.

Search in windows for %localappdata%, then go to Gears5, Saved, Config, PC, GameUserSettings.ini, and change sg.AudioQuality=3 to sg.AudioQuality=0.
Wow that's a great find! Thank you for posting it here.
Did it work for you? Because it worked for me, but I ended up returning the game. I couldn't play due to massive stutter (even with lowest settings). I tried every possible recommendation to fix it. Does not make sense to me how all other games work perfectly fine on my PC (Overwatch, Anthem, Monster Hunter World, WoW, Apex....).
rikster Sep 12, 2019 @ 7:58pm 
@HeaAy,

Sorry to hear that stuttering kept you from enjoying the game. As far as the audio issue I was having goes, I was able to set my Realtek audio to stereo, and that corrected the sound issue. Nevertheless, I really appreciated you posting the solution you had found, and I think it could help others!
kaMMakaZZi9 Sep 13, 2019 @ 4:12am 
Yep I have Logitech G430s that I love for literally everything else I play. Glad I refunded this garbage.
Looopeeeeeee Sep 13, 2019 @ 3:40pm 
Originally posted by DreamTwister:
The developers in their amazing wisdom made Dolby Atmos the default audio option because you know... you wouldn't want to be a scrub playing the amazing soundgasm of this masterpiece in some Logitech speakers, right? I say Logitech because I own a pair of G560 Lightsync speakers and I have the same issue of dialogue (the center channel) playing too low. Your non-certified non-Atmos scrub speakers will probably suffer the same fate. Anyway, if you use Logitech speakers or headphones you should try to get your refund in your 2 hour window. No? You want to play Gears that bad, huh? Trust me, you're not missing much.... okay okay... in that case you should try uninstalling G Hub OR try not using audio through USB and connect that sucker via a 3.5mm jack if you still kept your cable. Also you might want to try these copy/pasted instructions here:

-If you have a headset plugged into a controller on PC, this is a known issue. We recommend directly plugging the headset into the PC and not the controller

-There is also a known issue when playing the game with a sample rate of 44.1 kHz. We recommend changing the sample rate to 48 kHz.

1. Open the Sound Settings window and then left click on “Sound Control Panel” to open a new window
2. In the new “Sound” Window left click on the current audio device.
3. Left click on Properties to open up the “Speaker Properties” window
4. In the new window, left click on the “Advanced” tab
5. Left click on the dropdown and select “16 bit, 48000 Hz (DVD Quality)
6. Left click on the “Apply” button to finish the selection.
7. Close the windows and enjoy the game!

You know, for a game that has been lauded as having THE BEST graphics options of any PC game in existence, they sure made the audio option as useless as nipples on a breastplate.



I will let you know if this works. I had mine set to 24 bit 96khz. Never had 1 game be it an issue. EXCEPT Gears 5.

I'll confirm later if this works.
rckrz6 Sep 13, 2019 @ 5:11pm 
Originally posted by Greatest Journey:
Originally posted by DreamTwister:
The developers in their amazing wisdom made Dolby Atmos the default audio option because you know... you wouldn't want to be a scrub playing the amazing soundgasm of this masterpiece in some Logitech speakers, right? I say Logitech because I own a pair of G560 Lightsync speakers and I have the same issue of dialogue (the center channel) playing too low. Your non-certified non-Atmos scrub speakers will probably suffer the same fate. Anyway, if you use Logitech speakers or headphones you should try to get your refund in your 2 hour window. No? You want to play Gears that bad, huh? Trust me, you're not missing much.... okay okay... in that case you should try uninstalling G Hub OR try not using audio through USB and connect that sucker via a 3.5mm jack if you still kept your cable. Also you might want to try these copy/pasted instructions here:

-If you have a headset plugged into a controller on PC, this is a known issue. We recommend directly plugging the headset into the PC and not the controller

-There is also a known issue when playing the game with a sample rate of 44.1 kHz. We recommend changing the sample rate to 48 kHz.

1. Open the Sound Settings window and then left click on “Sound Control Panel” to open a new window
2. In the new “Sound” Window left click on the current audio device.
3. Left click on Properties to open up the “Speaker Properties” window
4. In the new window, left click on the “Advanced” tab
5. Left click on the dropdown and select “16 bit, 48000 Hz (DVD Quality)
6. Left click on the “Apply” button to finish the selection.
7. Close the windows and enjoy the game!

You know, for a game that has been lauded as having THE BEST graphics options of any PC game in existence, they sure made the audio option as useless as nipples on a breastplate.



I will let you know if this works. I had mine set to 24 bit 96khz. Never had 1 game be it an issue. EXCEPT Gears 5.

I'll confirm later if this works.

This is not a fix, you simplely have to make sure your device is outputting stereo and not 5.1 or 7.1. (or else you loose center channel)

My speakers work fine with 2.0 channels, 48 khz is default 24 bit. Onboard audio
My headset (g935) is 7.1 and cannot be changed so im stuck with speakers unless i don't use them wireless and plug them directly in to the headset port for 2.0 (onboard audio)

if you have logitech headset with dts or dolby they output 7.1 even if you turn surround off in the settings of hgub or lgs. it simple takes 7.1 and down mixes it to stereo
Last edited by rckrz6; Sep 13, 2019 @ 5:17pm
lefty1117 Sep 13, 2019 @ 5:29pm 
Originally posted by HeaAy:
Is your sound all muffled? If so, this fixed it for me. It was super low and sounded out of place.

Search in windows for %localappdata%, then go to Gears5, Saved, Config, PC, GameUserSettings.ini, and change sg.AudioQuality=3 to sg.AudioQuality=0.

this fixed it for me. I'm using Logitech G560 speakers. This should be Marked as Answer. This tells me the game supports different audio setups but they've forced Atmos and didn't put a simple menu in to change it. The fix should be easy, but it's a bad oversight.
Last edited by lefty1117; Sep 13, 2019 @ 5:33pm
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Date Posted: Sep 10, 2019 @ 2:38pm
Posts: 51