Buy Zen problem

[Zado]

So, when I go to Zen Market, and then click on the "Buy Zen" option, and it shows me the payment method to use, with Steam Wallet selected, when I click the buy button, NOTHING happens. Anyone else got this issue and/or knows how a solution/fix ?

Thanks in advance

[Mr. Alter]

Same problem. Cant buy zen. Support said "Try again later"

[midinoise]

Same

[Lord Sazerac]

hola

[Mr. Alter]

Official nevervinter supports's response:

This issue seems to stem from some instability issues between steam and Perfect World/Cryptic Studios and can often be resolved by trying again later. Additionally, please make sure that you have Steam Community Enabled, are logged into the game through the steam client, and are not in off-line mode.

If you have further trouble purchasing Zen through steam please contact steam support for further assistance or purchase Zen here: https://billing.perfectworld.com/charge.

[midinoise]

I tried it a few days and nothing

[Mr. Alter]

Originally posted by midinoise:

I tried it a few days and nothing

I'm trying every day.
By the way i asked couple of friends, seems nobody got this problem except me.

[Mr. Alter]

Bump?

[Tasslehoff]

Worked for me about 8 hours ago however I lost my credit card amongst my trash heap and steam want the security code... phoning bank for a replacement today.

[Beephen]

I figured out what the deal was. If you're trying to buy Zen in-game and nothing happens, try this:

1.)Tab out to the Steam client and click "Steam" in the top-left corner of the client window.
2.)In the "Steam" menu, select "Settings"
3.)In the "Settings" pop-up menu, click the "In-Game" tab
4.)Place a check next to "Enable Steam Community In-Game"
5.)Go back into Neverwinter and try it again.

I just did this and it solved my issue.

[Zado]

Thanks, but not the problem. It is already checked, and also, Marvel Heroes steam wallet works perfectly. It was change in the last patch on neverwinter that bugged me and others (I remember the button working before the patch)

[theilluminatus]

i'm having the same problem. i even enabled steam community in-game. whenever i check the in store transactions of my steam wallet it says "Failed."

[theilluminatus]

it's really annoying because i put money in my steam wallet specifically to buy zen, and i can't.

[Zado]

I almost did the same illuminatus. However, as another game works fine, I decided not to

[theilluminatus]

Maybe it'll be fixed with the next patch?

[theilluminatus]

ok just tried it and it works now...