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NO. I launch the game via steam and have always used ARC to redeem codes and never had a problem.
All steam does is take you to the official game launcher and from that point you're playing just the same as someone that doesn't use steam to launch the game.
That's the million dollar question on most of the game forums right now.
The only thing I can think of is I have seen various posts from those crying how they have to enter their game username and password into the official launcher even though they've logged into steam. And from the pop up I just saw when I launched STO it said that I wouldn't have to do that anymore after linking.
If THAT's their reason than I'm not for it.
I started playing the game with Steam right after MOD 22, I didn't have an ARC account earlier. I wanted to redeem some rewards, so I HAD to create an ARC account.
There is no way of linking it whatsover and there are 2 different accounts right now.
If you want to use steam you HAVE to create the ARC account FIRST and then do the steam download so you can link it to your existing ARC account.
Otherwise steam creates a brand new ARC account for you and you won't have a clue of the username or password to get into it. (now if you're a brand new player it really won't matter)
Now if you have an existing swtor account this is very bad as the new neverwinter (ARC) account won't have any of your old characters.
What you can do is go to the neverwinter page and some where after you log onto the page there's a spot to unlink your account. Then you can go back to steam and link it to the correct one.
One good spot is you don't have to use the ARC panel to redeed promo codes as there's also a website address you can use. You log in there, it'll send a code to your email and once that's entered you can redeem the promo code.
I don't have a SWTOR account. Is there any way around that?
Also, you mentioned a website that sends an email. I created two accounts, as I previously stated and due to steam not disclosing any information about the account it itself created, I ended up having the two with the same email ID. Will that be an issue?
Also, could you please share the website address.
Because if you are talking about Arc's website the same problem comes up of not having the Steam account's credentials
Sorry I typed the wrong game. This will explain it better: https://www.arcgames.com/en/games/neverwinter/news/detail/11252913-redeeming-codes-for-neverwinter#:~:text=Go%20to%20https%3A%2F%2Fwww,logged%20into%20the%20website!)
I don't know if having 2 accounts with the same email will matter or not, but I do know if you don't know the arc user name and password you're screwed PERIOD.
What you'll need to do is google 'how do I find my arc user name and password'. I think there's a spot on the general arc page you can send in a ticket and ask, but google as someone else brought that up on these forums so the answer is out there.