How long is my zen locked? I messed up

[GrayBeardFPS]

I messed up i bought zen threw steam wallet and my zen and everything i buy is bound to me.

So how long before i can sell my zen on ad echange and will the stuff i buy after this silly ban been lifted still be bound??

I find it really messed up that no where before my purchase did it say they wiuld lock me down and ive yet to seen a reply from the support its disgusting.

So i am asking to all others like me that messed up how long did it take? Can u trade again?

[GrayBeardFPS]

Changed my review to negative after this. Im not ghonna change it until they fixed this issue. Its a trap

[Wolverine]

"Don’t buy Zen through Steam.

This system has been in place on Neverwinter, since July 31st, 2014, where it has worked effectively. It was enabled due to increases in credit card fraud.

What this new system does to protect all players is to temporarily change the way ZEN is treated by accounts that may be flagged for consideration in the new probation system. While we are introducing this system into Neverwinter, there is a chance that the rules may result in a false positive trigger but we have reduced the chance for that to the bare minimum. When purchasing ZEN, if an account is flagged, it puts the account into a temporary “probation” state for review by the system. New ZEN buyers and those with a limited purchase history may get temporarily flagged into the probation system. Nearly all purchases through Steam will cause your account to be flagged.

When on probation, Zen cannot be traded on the Astral Diamond Exchange to acquire AD. Also, some purchases made in the Zen Store may become bound-to-account instead of being tradable. You will get a warning dialog at the time of purchase letting you know that the purchase will be bound-to-account.

The bound-to-account status is “contagious”, so that if you open a Lock Box using an Enchanted Key that has this status, everything from the Lock Box will also be bound-to-account in the same way. This contagious nature applies to anything you get from the Zen Store that can be opened, and the purpose is to prevent fraudulent purchases from being traded off of the account.

The system is intended to have minimal impact on users who purchase for themselves. All purchases are bound-to-account, so you can still move the purchases between your own characters. This is only an inconvenience if you planned to purchase for later trading to other players.

If you receive the warning about a Zen Store purchase being bound-to-account and do not wish to have bound items, cancel your purchase and try again the next day. The probation status is removed from your account once the financial transaction is confirmed, which can take up to 10 days. Any purchase you make after the probation status is cleared will not have the bound-to-account status added, and can be traded freely. Purchased items that become bound-to-account will permanently remain account bound, so you need to make this choice before purchasing."

source: https://www.reddit.com/r/Neverwinter/wiki/currencies

[GrayBeardFPS]

You will get a warning dialog at the time of purchase letting you know that the purchase will be bound-to-account.

Never got this warning so must be a hicup in the system..

So letts say this 10 days past and i buy another amount of Zen from steam wallet will it be flagged again?

This system is so /facepalm it hurts

[Wolverine]

Probably, can't say for sure, and since this is an "automated system", the ARC support can't do anything about it either.

https://www.arcgames.com/de/games/star-trek-online/news/detail/9839863-arc-quests-reward-you-for-discovering-new-games
if you don't mind getting the ARC game launcher, and download some of their games, there's the option to get free ZEN from this, STO is mentioned in there, but it works for NWO too.