Cyberpunk 2077: Phantom Liberty broken; question/ help

[exigent~xyz]

I need some advice with a situation in Cyberpunk 2077: Phantom Liberty, on a Win10 PC; and I don’t know the proper place to ask this question. So if I’m not in the right Forum location please re-direct me.
Thanks:

I have 491.7 hours invested in my 1st play through;
I’ve done everything possible, that I have found to do;
I have only Chippin’ In and Nocturne Op55n1 left;
I am presently at the end of You Know My Name;

Everything has gone fine with the mission up until the elevator reaches the Lobby at the Black Sapphire;
Once I reach the Lobby the Barghest soldier will NOT escort Reed and me through the lobby to the exit and out of the Black Sapphire.

At this point, the game will not let me finish the mission;

Reed is stuck (frozen) at the soldier’s side in the Lobby by the elevator;
The soldier waiting near the elevator door will not interact but will turn hostile if provoked;
I can leave but the mission will not end;

I have re-played the mission; I’ve reloaded and re-played many saves from within the mission; from different points within the mission; gone places drove around, Fast-traveled, Logged out, Quit, slept, Cleared Steam Cash, etc, etc …

I cannot Crouch, Jump, or Run;

I’m stuck in the Stylish Suit and cannot un-equip it or change clothing;

I’m a Level 60/ SC 50, and everything I have is upgraded & maxed out to the best of my ability; … so I don’t want to just give up and walk away.

From what I’ve read, the Nocturne Op55N1 mission can be quite challenging, pivotal to the game, and can have significant consequences for the overall story’s ending.

I can’t see how it will be possible to finish from this point on without being able to Run, Jump or Crouch ...

[Markus Reese]

Two questions. First: Any mods?

Second: Have you filed a support ticket?

Not sure if you have any manual saves, but one experiment can be going back a few additional quests to try and do it a bit earlier, though doubt that will help. I have not heard of this bug, and if nothing coming up on search, I cannot recommend anything else.

It could be something weird with hardware causing a hickup. Tough to say. Is a pure hypothesis, but perhaps try changing settings for graphics before concluding?

[cosmix]

Markus Reese took the words right out my mouth, i would try doing what he said. try disabling any mods. you could also try clean reinstalling, a clean reinstall works 9 times out of 10. if you do clean reinstall, usually you wont lose any saves, but make sure to backup your save files just in case.

[exigent~xyz]

Thank you.

I do not have any Mods.

No, I have not filed a support ticket.

I have numerous relevant saves, both in Manual, Auto and Quick saves.
I have checked and reset my Key binding.
I will try resetting the Graphics settings.

I have a Johnny Relationship score of 75% and was hoping to unlock the secret ending.

So, doing a clean reinstall would not mean starting all over again from scratch?

When I stopped playing earlier today I was at 501.5 hours.

Although Tinkering with Game Files isn’t my strong point; is Steam intuitive?
Will a reinstall save everything, i.e. I have E$ 3,869,196 Eddies

How easy is it for me to screw this up?

? ? so, I go to: Properties, click on Installed Files/Create Backup, and click on Back up game files?? Should I save them to a new file location etc etc

What about backing up save files to a new folder location?

Not sure how to do a reinstall.
Will that require an uninstall?

Should I run the “Verify this game’s files are installed correctly”; “Verify integrity of game files” ??

[Markus Reese]

Verify integrity is a good place to start. Try also the discord too. Might be some good support there.

[kabirbhadauriya007]

Originally posted by exigent~xyz:

Thank you.

I do not have any Mods.

No, I have not filed a support ticket.

I have numerous relevant saves, both in Manual, Auto and Quick saves.
I have checked and reset my Key binding.
I will try resetting the Graphics settings.

I have a Johnny Relationship score of 75% and was hoping to unlock the secret ending.

So, doing a clean reinstall would not mean starting all over again from scratch?

When I stopped playing earlier today I was at 501.5 hours.

Although Tinkering with Game Files isn’t my strong point; is Steam intuitive?
Will a reinstall save everything, i.e. I have E$ 3,869,196 Eddies

How easy is it for me to screw this up?

? ? so, I go to: Properties, click on Installed Files/Create Backup, and click on Back up game files?? Should I save them to a new file location etc etc

What about backing up save files to a new folder location?

Not sure how to do a reinstall.
Will that require an uninstall?

Should I run the “Verify this game’s files are installed correctly”; “Verify integrity of game files” ??

Can you tell me how you solved this issue, as currently I am having exactly same issue.