"My rewards" in the main menu gives an error, saying I'm not authorized in REDlauncher

[DieserWelt]

The game was purchased in 2021, the add-on was purchased back in September.
After the release of update 2.0, I installed the game and tried only the benchmark.
I didn't check the rewards button.
After the add-on was released, I saw this error:
https://steamcommunity.com/sharedfiles/filedetails/?id=3050261054
I tried logging into REDlauncher again. I tried to check the integrity of the files, and even reinstalled after the release of 2.01, having previously cleared all traces on the PC.
But the error remained.
I still can't play purchased products because of this.

In REDlauncher itself after logging in for some reason only old rewards are marked with a green circle with a checkmark, although I bought both the CP77 add-on and The Witcher 3 GOTY. I also took 4 items from Twitchdrop.

I wanted to try to launch CP77 through GOG Galaxy by connecting accounts, but it turned out that it is now impossible to link them. After entering the code from Steam Guard, the program thinks for a long time and displays the error “Offline”.
On the GOG forum people from different countries have already written about this problem.

[Kantermoose]

Are you logged into your account on the launcher? The one that shows CP 2077, Witcher 3 WH, Gwent on the left. Account button is above that.

GoG Galaxy seems pretty buggy, couldnt find games that linked it for free from Amazon. Dont see all my steam games on it either.

Are you using a VPN? Might need to turn that off as well.

https://www.cyberpunk.net/en/myrewards

Check near button near bottom and make sure you are linked still too.

[DieserWelt]

Originally posted by Kantermoose:

Are you logged into your account on the launcher? The one that shows CP 2077, Witcher 3 WH, Gwent on the left. Account button is above that.

GoG Galaxy seems pretty buggy, couldnt find games that linked it for free from Amazon. Dont see all my steam games on it either.

Are you using a VPN? Might need to turn that off as well.

https://www.cyberpunk.net/en/myrewards

Check near button near bottom and make sure you are linked still too.

Of course I use my GOG account, where I have two pages of shelves with games, half of which are purchased :)
Otherwise there would be a “Registration” button in the window instead of “My rewards”, and I wouldn’t be touched by the plush troll on the couch until v1.63.
Authorization in REDlauncher itself occurs without any problems, which I did again before creating a screenshot from the topic.

On that site, I linked all possible accounts and took digital goodies from the PL.
~~~~~
I don’t use a VPN, although I checked this option too, but unlike WarnerBros, RF's IP addresses are not blocked by CDP.

[DieserWelt]

Want a joke?

I launched REDlauncher simply from the game folder, not through Steam - the game congratulated me on purchasing the add-on (which it already did, and shouldn’t do it again), and “My rewards” work.
https://steamcommunity.com/sharedfiles/filedetails/?id=3050810219
Before this, I unpacked my 2022 saves into my profile folder.
The fact is that after the release of 2.0, I installed the game, deleted all my saves from the menu, but there were 7 directories named endings left in the folder. And even if I deleted them, they were restored when synchronized with the cloud. At the same time, the “Continue” button is active in the main menu, but pressing it does not lead to anything. Just like there is nothing in the "Load Game" menu.

Of course, this didn't fix the game. After that, I launched the game through Steam, and the rewards again gave me a message that I need to log into my REDlauncher account.
https://steamcommunity.com/sharedfiles/filedetails/?id=3050261054

[Kantermoose]

Ooof thats above my pay grade. Hopefully you get it resolved or CDPR replies if you have contacted them

try this site see if they can help
https://support.cdprojektred.com/en/cyberpunk/xbox/content-policies/issue/1634/i-didnt-get-registration-in-game-rewards-1

[DieserWelt]

Thanks.
I already sent them a report a week ago, so far silence. I sent another one with new circumstances.
It's a very strange thing...

[DieserWelt]

... "-SkipStartScreen" command breaks the "My Rewards" synchronization.

Despite the fact that the game was uninstalled several months ago and reinstalled recently, “-SkipStartScreen” remains in the “Launch Options” line of Steam.
It’s very convenient to press the spacebar once, skipping the video, and immediately get to the menu.
And it was after deleting this command that the error disappeared.

[Kantermoose]

weird but glad you found it !

[Azurescens]

Sorr

Originally posted by DieserWelt:

... "-SkipStartScreen" command breaks the "My Rewards" synchronization.

Despite the fact that the game was uninstalled several months ago and reinstalled recently, “-SkipStartScreen” remains in the “Launch Options” line of Steam.
It’s very convenient to press the spacebar once, skipping the video, and immediately get to the menu.
And it was after deleting this command that the error disappeared. :squirtooh::squirtooh::squirtooh:

Sorry for necroiing this thread. Just wanted to thank you. I was losing my mind with the same problem and removing -skipstartscreen fixed the issue,

[DieserWelt]

Originally posted by Azurescens:

Sorry for necroiing this thread. Just wanted to thank you. I was losing my mind with the same problem and removing -skipstartscreen fixed the issue,

Glad it helped, choom =)