Why are refunds being denied?

[Koshi]

Steam really should make an exception to the 2 hour policy with this game. It's borderline unplayable for a lot of people, and I spent a lot of the 6 hours I have troubleshooting and restarting. Steam please let me spend my money on games that I can actually play.

[Seal]

I know bro an actual person saw my review submission and still denied it and basically told me to wait for updates wow.

[Cameron]

Sony is doing all refunds for this game and removed it from there store but Steam to self righteous to do this or sumthin I guess

[Zoanthid]

Making me rethink buying games on Steam to be honest

[BKo]

Choose the Hater lifepath until they cough up that refund.

[deWaardt]

I gave up on it for now. I'm not playing the game in hope of getting a refund later, but for now we're just told to eat dirt.

The game isn't unplayable, but it certainly doesn't feel like what I paid for. For me it also doesn't really run very stable and my save file has already broken once. Can't say I'm very impressed.


The game has good reviews on Steam, so perhaps from their perspecive all is well and we should just eat dirt.

[Cameron]

Originally posted by EvilDonut:

Sony did that because this mess is utterly unplayable on consoles.
On pc is playable, so they wopn't refund a penny

I heard it's worse on PC then consoles minus the last gen ones.

[DeadPhoenix]

Game keeps crashing on my end, Runs poor, and lots of bugs. I basically threw away my money. I hope steam will pull this game from their store. Game is unfinished.

[Bleeding Eyes]

No refunds, sorry, if you've played longer than 2 hours. Thanks for supporting the developers on future games.

[SuperFly]

Still sitting at 119 minutes played. . .

[deWaardt]

Originally posted by Bleeding Eyes:

No refunds, sorry, if you've played longer than 2 hours. Thanks for supporting the developers on future games.

I don't really feel like supporting this behavior.

[Mad Season]

The statement that they will refund the game with more than 2 hours playtime was a lie. I have 3.6 hours and tried to refund it, Steam rejected it. Don't buy this game!

[Singrave]

Originally posted by deWaardt:

Originally posted by Bleeding Eyes:

No refunds, sorry, if you've played longer than 2 hours. Thanks for supporting the developers on future games.

I don't really feel like supporting this behavior.

who da frack you are? who cares about your "feelings" pfft

[Head of Vegetables]

I got a refund but I made sure to stay under 2 hours. Tried waiting on updates but they only made things worse, and I wasn't sure when 1.05 would be released. If I spun in place it was fine, but as soon as I moved in any direction, the game would freeze for at least 3 seconds and then unfreeze. This would continue indefinitely everytime I moved and it caused the game to be utterly unplayable. I'll probably buy it again at some point because I really want to play it, but at this point, I'm just gonna take my money back for a few months and maybe it'll go on sale.

[deWaardt]

Originally posted by lameover:

Originally posted by deWaardt:

I don't really feel like supporting this behavior.

who da frack you are? who cares about your "feelings" pfft

Noone cares about you either <3

Good luck wasting money on ♥♥♥♥♥♥♥♥ games, keeping the entire pre-order and crappy launch cycle alive.

[jscjml]

You had 2 hours to figure out if your PC could run it man