Hard PC Freeze

[Shrill]

I've read that people have had optimizing issues and crashes but not much on a hard freeze? Basically the game runs fine and then the next minute it just stops, everything stops. No mouse or keyboard input, no task manager, no BSOD, just the screen stuck (both monitors) and I have to kill the power to my PC so I can restart it.

I've updated my GPU driver today to the latest one before playing the game (first time playing today), I also did the config tweak to up the pool memory.

Specs
CPU: i9 9900k
GPU: RTX 2080TI
RAM: Hyper-X 32GB

Running at 4k resolution with the "Ray Tracing Ultra" preset, medium texture quality and the shadow sliders set to medium. I'm getting a solid 45-60fps which I'm more than happy with. Had my temps open on my second monitor and nothing abnormal happening, not like it's shutting down due to overheating.

I can tell the exact 3 points it crashed:
1st + 2nd crash was during the first Braindance mission at the apt
3rd crash was in one of those drop boxes

Any ideas or similar issues?

On a side note, things run very smooth otherwise? No lag and no other issues so far. I'm absolutely loving the gameplay but I'm not keen on these freezes.

[omegazeda]

I had the same issue happen to me twice, but my specs are way worse than yours and i am playing on low to medium settings, 1080p.

[Synbeast]

Same

[Shrill]

Just happened again, browsing in my inventory. Seems fine when in gameplay/combat/driving but odd little tasks and it just locks up the PC.

I wish it'd at least BSOD or stop responding rather than just freezing the entire PC. I've never had a game do this before and it's getting pretty irritating.

[cattynebulart]

I have those freezes when transitioning between zones esspoecialy if it is a lot of them back to back, Say when driving. It makes the main mission the haist unplayable, I can get various lengths through the ride in the taxi but... it always freezes somewhere along the line.

[Smketreez]

Originally posted by Shrill:

Just happened again, browsing in my inventory. Seems fine when in gameplay/combat/driving but odd little tasks and it just locks up the PC.

I wish it'd at least BSOD or stop responding rather than just freezing the entire PC. I've never had a game do this before and it's getting pretty irritating.

Out of curiosity since your OP didn't say one way or the other, are you overclocked on the CPU or GPU by chance?

[AlexKidd62[FR]]

Originally posted by Shrill:

I've read that people have had optimizing issues and crashes but not much on a hard freeze? Basically the game runs fine and then the next minute it just stops, everything stops. No mouse or keyboard input, no task manager, no BSOD, just the screen stuck (both monitors) and I have to kill the power to my PC so I can restart it.

I've updated my GPU driver today to the latest one before playing the game (first time playing today), I also did the config tweak to up the pool memory.

Specs
CPU: i9 9900k
GPU: RTX 2080TI
RAM: Hyper-X 32GB

Running at 4k resolution with the "Ray Tracing Ultra" preset, medium texture quality and the shadow sliders set to medium. I'm getting a solid 45-60fps which I'm more than happy with. Had my temps open on my second monitor and nothing abnormal happening, not like it's shutting down due to overheating.

I can tell the exact 3 points it crashed:
1st + 2nd crash was during the first Braindance mission at the apt
3rd crash was in one of those drop boxes

Any ideas or similar issues?

On a side note, things run very smooth otherwise? No lag and no other issues so far. I'm absolutely loving the gameplay but I'm not keen on these freezes.

Wattage of the PSU?
How old is it?

[Shrill]

Originally posted by Smketreez:

Out of curiosity since your OP didn't say one way or the other, are you overclocked on the CPU or GPU by chance?

No overclocking on CPU or GPU, built the PC at the start of the year and just fitted everything out of the box. Seemed to handle other games I've played so never worried about overclocking.

Originally posted by AlexKidd62FR:

Wattage of the PSU?
How old is it?

1200w, bought earlier this year (March or May) when I built the PC.
Yes I know the 1200 is overkill but I wanted to leave room for future upgrades.



Here's full spec:
MSI MPG Z390 GAMING PRO CARBON LGA 1151 DDR4 Motherboard
HyperX Predator DDR4 32GB (2 x 16GB) 3200MHz RGB Memory
Intel Core i9 9900K 3.6 GHz Processor
MSI GeForce RTX 2080 Ti GAMING X TRIO 11GB
Corsair HX1200i, Full Modular, 1200 Watt 80 Plus PLATINUM
Corsair Hydro Series H100i RGB PLATINUM, 240mm All-In-One Hydro CPU Cooler
1TB Samsung 860 EVO, 2.5” 3D SSD, SATA III 6Gb/s
1TB Samsung 970 EVO, M.2 (2280) PCIe 3.0 (x4) NVMe SSD
(Few older HDD's and SSD's connected up too but OS and games are on the ones above.)

OS: Windows 10 Enterprise LTSC 64-bit (10.0, Build 17763)
(Basically a more lightweight version of Windows 10, includes security updates but no feature updates. Had enough of Windows 10 breaking stuff in the past through updates. Never had any issues in other games with this OS though.)


Drivers all up to date. No issues found when using chkdsk.

Running out of ideas. Reinstall of OS is not an option at the current moment, however is there anything else worth checking?

I know Cyberpunk is a stressing game for the PC, but I've had higher temps and cpu/gpu usage just by playing my highly modded version of Fallout 4. I don't get why it's only Cyberpunk that's causing an issue. It's a shame because I don't want to join those complaining as I absolutely love the game otherwise.

[Shrill]

Originally posted by cattynebulart:

I have those freezes when transitioning between zones esspoecialy if it is a lot of them back to back, Say when driving. It makes the main mission the haist unplayable, I can get various lengths through the ride in the taxi but... it always freezes somewhere along the line.

It's more frustrating because it's so inconsistent for me. If it happened every time I transitioned per zone or something, like yourself, it'd probably be a little easier to narrow down. Or at least try different ways of fixing it as you know a rough idea of when it's going to freeze.

It's just the randomness here. Yesterday I played for 5 hours straight and not one freeze. Today, played less than an hour and it froze when switching panels in the inventory.

[AlexKidd62[FR]]

Originally posted by Shrill:

Originally posted by cattynebulart:

I have those freezes when transitioning between zones esspoecialy if it is a lot of them back to back, Say when driving. It makes the main mission the haist unplayable, I can get various lengths through the ride in the taxi but... it always freezes somewhere along the line.

It's more frustrating because it's so inconsistent for me. If it happened every time I transitioned per zone or something, like yourself, it'd probably be a little easier to narrow down. Or at least try different ways of fixing it as you know a rough idea of when it's going to freeze.

It's just the randomness here. Yesterday I played for 5 hours straight and not one freeze. Today, played less than an hour and it froze when switching panels in the inventory.

Try to increase power limit for GPU
If you don't know how to do it look it over internet "google"

[★REM★]

Sounds like either PSU lacking power or CPU overheating.

[AlexKidd62[FR]]

its not a BSOD. So there is an high chance its not CPU related. It's probably GPU related...

Either the PSU is faulty which I doubt.
Or the GPU OC is wrong or unstable
Playing with power limit might help.
Trying the GPU in another PC might help to find the problem faster. If the card behave the same in another PC.... the GPU is faulty.

[Xilo The Odd]

if it were GPU related, it'd eventually resolve with a driver reset and the game would error out for not having a GPU no more.

you'll want to disable any integrated GPU from intel or the like, this can be done in the bios.

beyond that run CMD.exe as admin, type: sfc /scannow
reboot PC afterwards. this will ensure its not a problem with important windows files.

[Sky]

I have personally experienced it and yes the game basically turn off my gpu killing my screen, rest of my sytem work absolutely fine. I even made original thread on steam where different people suggested me that my psu is not working correctly and I played rdr2 for hours and ran furmarks for 12 hours without any issue. Another thing is that the gpu shut down usually trigger for me when I am in map, if I am doing random gameplay exploring city or other stuff it doesn't happen and it only started with 1.04 and 1.05 patch. There are multiple subreddit you can check where people are complaining regarding this issue. I will share link of one of it as well.
Link: https://www.reddit.com/r/AMDHelp/comments/kag4a6/computer_shut_off_while_playing_cyberpunk_2077/https://www.reddit.com/r/AMDHelp/comments/kag4a6/computer_shut_off_while_playing_cyberpunk_2077/

[Devourment]

The game hard reset my pc 3 times =S.
I mean, it crashed and pc restarted automatically.

The 3 times were at random moments, one while driving, the second was middle combat and the third was while selling weapons.

[AlexKidd62[FR]]

Originally posted by Sky:

I have personally experienced it and yes the game basically turn off my gpu killing my screen, rest of my sytem work absolutely fine. I even made original thread on steam where different people suggested me that my psu is not working correctly and I played rdr2 for hours and ran furmarks for 12 hours without any issue. Another thing is that the gpu shut down usually trigger for me when I am in map, if I am doing random gameplay exploring city or other stuff it doesn't happen and it only started with 1.04 and 1.05 patch. There are multiple subreddit you can check where people are complaining regarding this issue. I will share link of one of it as well.
Link: https://www.reddit.com/r/AMDHelp/comments/kag4a6/computer_shut_off_while_playing_cyberpunk_2077/https://www.reddit.com/r/AMDHelp/comments/kag4a6/computer_shut_off_while_playing_cyberpunk_2077/

Though its probably not linked to the game... but more how hard the card is pushed playing it. While benchmarking I saw My GPU was hitting power limit multiple time. Which mean... the GPU want to eat more power that it was delivered.

GPU is Strix O8G 2070 super