Ray Tracing issue on startup?

[TommyWiseauDidNothingWrong]

I just bought the game and it crashes during the startup. It says something along the lines of "Encountered an issue with Ray Tracing" and something about updating my driver. I downloaded the latest GeForce and it did nothing. My computer is up to spec. I bought it about a week ago. Anybody got an ideas?

[Bjørn]

Does you system run other games and software ok? You might try a benchmark program to test ray tracing and such, unless you haven't already.

https://store.steampowered.com/app/223850/3DMark/

I see there is a demo version, but not sure how much you can test with it, but worth a check.

[Vellari]

Drivers could be messed up.

Try running a cleanup utility like DDU for example and then reinstall the GPU drivers.

[Melody]

Install your drivers without nvcleaninstall or similar tools. Just install normally. If you're getting a crash due to Ray Reconstruction, try disabling it from your config file since that's a common problem on 2000 series and below.

[TommyWiseauDidNothingWrong]

Originally posted by Melody Digital Harmony:

Install your drivers without nvcleaninstall or similar tools. Just install normally. If you're getting a crash due to Ray Reconstruction, try disabling it from your config file since that's a common problem on 2000 series and below.

Which config file would that be?

[TommyWiseauDidNothingWrong]

Originally posted by Bjørn:

Does you system run other games and software ok? You might try a benchmark program to test ray tracing and such, unless you haven't already.

https://store.steampowered.com/app/223850/3DMark/

I see there is a demo version, but not sure how much you can test with it, but worth a check.

I got the game to start by lowering going into eco mode. I tried the benchmark in Cyberpunk but the frames were pretty low.

[TommyWiseauDidNothingWrong]

Originally posted by Vellari:

Drivers could be messed up.

Try running a cleanup utility like DDU for example and then reinstall the GPU drivers.

I reinstalled it but no change. Still get the same message.

[Vellari]

Laptop/hybrid system by any change (GPU and integrated GPU)?

If so, try starting the game from GFE not Steam.

[TommyWiseauDidNothingWrong]

Originally posted by Vellari:

Laptop/hybrid system by any change (GPU and integrated GPU)?

If so, try starting the game from GFE not Steam.

It is a laptop.

[bulletshowerr]

Originally posted by TommyWiseauDidNothingWrong:

Originally posted by Vellari:

Laptop/hybrid system by any change (GPU and integrated GPU)?

If so, try starting the game from GFE not Steam.

It is a laptop.

What brand and model?

[Del]

I have this same issue.. did the DDU uninstall and then reinstalled graphics drivers - still same issue.

What a bunch of crap to break the game like this.

[kingwestx]

Hello, I have the game on Gog, with the same problem as you. DDu didn't work either (clean unistall driver)

I'm not sure what the right answer is but I finally launched the game after:
- updated with nvidia 552.12 drivers
- launch the game the first time after using the Geforce experience panel (remaining in the games and application panel and clicking on the image of the game to launch)

Then the game still launched normally. problem solved 10 minutes ago :). While I haven't been able to play with it again since February 2024 with my new PC.

Hope that helps.

[Melody]

As far as I can see here, it seems to be a problem with notebooks when you set the NVIDIA GPU to "prefer powersaving". You're not supposed to do that, please choose "Auto select" or "Prefer performance", do not choose "Prefer powersaving" because it will launch the game with your integrated graphics.

[TommyWiseauDidNothingWrong]

Originally posted by Melody Digital Harmony:

As far as I can see here, it seems to be a problem with notebooks when you set the NVIDIA GPU to "prefer powersaving". You're not supposed to do that, please choose "Auto select" or "Prefer performance", do not choose "Prefer powersaving" because it will launch the game with your integrated graphics.

IT WORKED!

All I had to do was go into my settings and turn the game on performance and not powersave.

Wish I thought of that before I messed around with my drivers lol.

I appreciate it

[RIP]

I don't know what settings are good or not good but mine are pretty well auto-set with Nvidia but the optimization is off !
RTX2060 super, i7-9700 3.00 GHz
layers upon layers of transparency are visible over and over making the darkness shades brighter than they should be?
I checked my settings and they're all set for quality but I don't think lowering them to performance will change much.
RTX2060 super, i7-9700 3.00 GHz

[Kada440]

Hi, i bought the game yesterday and i'm trying your solutions one by one without success. I have a laptop Nitro Acer AN515-58-51LH. It don't even create a settings file so i can't do none.