My computer restarts itself when starting the game

[Lefa]

I have updated drivers, I have done a new installation.

I create the character and when I go to the loading screen, it restarts.

[orcaa]

might want to post in the technical part of the forum for helpful suggestions

[Verios44]

Usually thats a computer problem then a game problem.

What I want you to do. Will show you some logs and help figure out where to look.

1. Open event viewer
- Win key + R thpe in eventvwr.msc i to the box and run
2. Left side will see some options. You want
Windows Logs > system right click and custom filter
3. In the event ID box you want these four
41, 1074, 6006, 6008
5. Click ok to set the custom view
5. Should now only see logs regarding system restarts.

[Lefa]

Originally posted by Verios44:

Usually thats a computer problem then a game problem.

What I want you to do. Will show you some logs and help figure out where to look.

1. Open event viewer
- Win key + R thpe in eventvwr.msc i to the box and run
2. Left side will see some options. You want
Windows Logs > system right click and custom filter
3. In the event ID box you want these four
41, 1074, 6006, 6008
5. Click ok to set the custom view
5. Should now only see logs regarding system restarts.

yeah i see, the last time i tried to start it, errors 41 and 6008 occurred. how should i proceed?

[Verios44]

Originally posted by Lefa:

Originally posted by Verios44:

Usually thats a computer problem then a game problem.

What I want you to do. Will show you some logs and help figure out where to look.

1. Open event viewer
- Win key + R thpe in eventvwr.msc i to the box and run
2. Left side will see some options. You want
Windows Logs > system right click and custom filter
3. In the event ID box you want these four
41, 1074, 6006, 6008
5. Click ok to set the custom view
5. Should now only see logs regarding system restarts.

yeah i see, the last time i tried to start it, errors 41 and 6008 occurred. how should i proceed?

Sadly not much.

41 means a unexpected shutdown and 6008 means a forced shutdown.

Try to see if you have any Windows updates.
Then boot up the game again in windowed mode and have task manager open too. It shows you what programs are doing with the computer resources.

Also try a different game if possible and see what happens

[Lefa]

Originally posted by Verios44:

Originally posted by Lefa:

yeah i see, the last time i tried to start it, errors 41 and 6008 occurred. how should i proceed?

Sadly not much.

41 means a unexpected shutdown and 6008 means a forced shutdown.

Try to see if you have any Windows updates.
Then boot up the game again in windowed mode and have task manager open too. It shows you what programs are doing with the computer resources.

Also try a different game if possible and see what happens

I could play it without problems before 2.0, so they basically screwed me up with the game?
Or maybe windows 11 fck it up?

[Verios44]

Originally posted by Lefa:

Originally posted by Verios44:

Sadly not much.

41 means a unexpected shutdown and 6008 means a forced shutdown.

Try to see if you have any Windows updates.
Then boot up the game again in windowed mode and have task manager open too. It shows you what programs are doing with the computer resources.

Also try a different game if possible and see what happens

I could play it without problems before 2.0, so they basically screwed me up with the game?
Or maybe windows 11 fck it up?

Im no big fan of W11 but before getting too far

Tried to verify game files or even a fresh install?

[Lefa]

Originally posted by Verios44:

Originally posted by Lefa:

I could play it without problems before 2.0, so they basically screwed me up with the game?
Or maybe windows 11 fck it up?

Im no big fan of W11 but before getting too far

Tried to verify game files or even a fresh install?

Yeah, checked and a fresh start, I think is the game, is fck up something, i dunno

[envirovore]

What are your full system specs including PSU.

I'm betting on tripping OCP in the PSU.

[Lefa]

Originally posted by envirovore:

What are your full system specs including PSU.

I'm betting on tripping OCP in the PSU.

i7-12700k 3.6ghz sk1700
16gb ddr4 3600 xpg
2 SSD
PSU: 800W KEEP OUT GAMING VENT 14CM PCF 80+
Geforce RTX 3070 8gb

[Verios44]

Originally posted by Lefa:

Originally posted by envirovore:

What are your full system specs including PSU.

I'm betting on tripping OCP in the PSU.

i7-12700k 3.6ghz sk1700
16gb ddr4 3600 xpg
2 SSD
PSU: 800W KEEP OUT GAMING VENT 14CM PCF 80+
Geforce RTX 3070 8gb

Im starting to question that power supply, pending @Dont's question. I can find next to no good information on it and as its a unknown brand name. Probably lacks all the protections for a PSU.

[Lefa]

Originally posted by Don't:

Does any other power intensive process force a restart?
Another game with similar demand on your graphics card, for example.

only in cyberpunk, other with similar demand give me 0 problems

[Lefa]

Originally posted by Verios44:

Originally posted by Lefa:

i7-12700k 3.6ghz sk1700
16gb ddr4 3600 xpg
2 SSD
PSU: 800W KEEP OUT GAMING VENT 14CM PCF 80+
Geforce RTX 3070 8gb

Im starting to question that power supply, pending @Dont's question. I can find next to no good information on it and as its a unknown brand name I will guess its a piece of garbage. Probably lacks all the protections for a PSU.

but i could play cyberpunk with no problem before 2.0
Tomorrow i will change the wire, like a stupid idea but sometines this things works

[Verios44]

Originally posted by Lefa:

Originally posted by Verios44:

Im starting to question that power supply, pending @Dont's question. I can find next to no good information on it and as its a unknown brand name I will guess its a piece of garbage. Probably lacks all the protections for a PSU.

but i could play cyberpunk with no problem before 2.0
Tomorrow i will change the wire, like a stupid idea but sometines this things works

Yea it would have been repeatable in other high demand programs.

[valium]

Issues with your power supply, bad stick of RAM, and bad drivers are the most common causes of hard restarts. Good a place to start as any.

[Birdii]

Back when APEX came out my PC did this as well. My processor was overheating after a few games. (Like 20 minutes of gameplay at a time. Stock intel cooler at the time lol noob mistake) I had another situation where my power supply, while technically being fine, wasn't enough and would randomly restart after an random amount of time.

This sounds like a similar situation. Look into the components themselves, especially cooling and power supply.