Major Issue With HDMI Cables

[Helios]

So, I played Cyberpunk for around 15.5 hours with no issues using the settings it defaulted me to (that being all the graphics settings set to max and ray tracing to ultra). Then my screen randomly went black before “HDMI NO SIGNAL” popped up and I thought nothing of it as I was using a HDMI 2 cable which seems to not really click into the ports like the HDMI 1 cables do, so I got up and checked it and it seemed fine. I restarted my computer and it still said “HDMI NO SIGNAL” so I got my old laptop out and tested the cable on my laptop to monitor, and it turns out the HDMI 2 cable no longer works it got fried.

So, I plugged in the HDMI 1 cable I had into my desktop (which worked) and proceeded to turn down ray tracing to high and it seemed to work, but after about an hour or two of playing the problem occurred again, though after restarting my desktop the HDMI 1 cable seems to still be working as opposed to the HDMI 2 cable. I did some googling and found people also have discussion boards on here about how either this exact thing or something very similar to it has happened to them (though those are barely helpful mostly saying they are noobs at computers or freak accident with no advice). I tried again this time turning off ray tracing all together and setting VSync to 72 (my monitor has a 165Hz refresh rate). It worked for an hour and then crashed in the same manner.

So, I restarted my desktop, tried the in-game bench mark test and saw I got an average of 62FPS so I tried also setting the maximum FPS slider to 60FPS (while keeping the above VSync to 72), and this time I was lucky if it lasted even 30 minutes. After this I had to restart my desktop again and wanting to grab screen shots of the settings, I booted up Cyberpunk and it had the HDMI problem before it even got to the main menu this time, though after attempting to get to the main menu after another restart it did manage to make to the settings.

From what I read, everyone seems to think this is a solely internal hardware issue that has nothing to do with cyberpunk, (i.e., it’s just your parts going bad). Yet I have tested playing Red Dead II and have not encountered any issues. So, I do think that there is some sort of issue with Cyberpunk 2007.

All that said, the only remaining thing I can think of is to lower the graphics settings (I just gave up trying last night before that), but at this rate I do not know if that would even help. Also, in my reading I came across Dp (displayport cable) that I had never heard of. Should I be using a Dp cable instead of HDMI? That said I do have a cable that came with the monitor that I do not know what it is, both heads are marked with a D below and arrow, is this a Dp cable?

Bottom line is: does anyone have any suggestions as to how to get Cyberpunk to work again? I will be the first to admit I am no genius when it comes to computers this is my first desktop, I built myself after doing research, and this is the first major issue I have experienced in the four months I have had it.

Screenshots of Cyberpunk 2077 Default Graphic Settings: https://imgur.com/a/jkJjkJj

My set up: https://pcpartpicker.com/list/9nKgLs
Possible Dp Cable: https://imgur.com/a/bkQMvb5

[TheSuit]

Did you enable Vysnc?
Is your Monitor a low refresh rate? 60 hz?
While your GPU is top end?

[Sir Robinhood]

Did you check to see if you had a faulty HDMI cable
most cables today can be faulty and the manufacturer will not tell you about it
https://www.youtube.com/watch?v=u6lx1ntNoxE

[J-&Dre]

What graphics settings you have probably have little to no effect of why your HDMI cable is failing as it only transports all ready rendered frames from the framebuffer.

[Lapo]

Could be some electromagnetic interference if the cables are not properly shielded, something far more common than you might think. Or that a feature the cable is supposed to support isn't actually supported, there are many specifications of HDMI cables after all and not all "HDMI cables" support all of them.
Turns out that no one actually checks if the HDMI cables sold are meeting their stated specs. And actually testing them can bring some unexpected results.

https://www.youtube.com/watch?v=XFbJD6RE4EY

[Helios]

Originally posted by The | Suit:

Did you enable Vysnc?
Is your Monitor a low refresh rate? 60 hz?
While your GPU is top end?

Yes I did enable VSync to 72 at the third attempt and it remained on for all of the following attempts.

The monitor refresh rate says its 143.986 Hz

I have a NVIDIA GeForce RTX 3060 Ti

[Helios]

Originally posted by Gizmo:

Did you check to see if you had a faulty HDMI cable
most cables today can be faulty and the manufacturer will not tell you about it
https://www.youtube.com/watch?v=u6lx1ntNoxE

That device seems to be around $15k so so I do not really have anything to specifically test the cables. That said I know all the cables I have at my disposal have been used for tvs at some point for years so I know they are not complete failures.

[Graf Erik]

Have you installed a GPU sag protector?

[Helios]

Originally posted by Graf Erik:

Have you installed a GPU sag protector?

No I have not

[Graf Erik]

Originally posted by Helios:

Originally posted by Graf Erik:

Have you installed a GPU sag protector?

No I have not

Maybe you should.

You see, when I put a 3080 in my rig I didn't put the sag protector in, because... it's an ugly piece of plastic and I never needed on before. I've been building PC since the 90s.
That was before CP was even released.

But these 30-series rtx cards are pretty big, and pretty long, and quite heavy. And these PCIe ports were never intended for cards that big.

At first it was working fine. But after a few weeks I suddenly got a black screen. HDMI no signal.
Rebooted the system, no effect.
Changed the port and it worked again.
Great I though. Brand new 1000€ card and one port gave up.
But the next day it happened again. Switched the cable back to the first port and... it worked? Somehow?
So I switched the cabel. Worked for few days, then again: black screen. HDMI no signal.
Got up an older monitor. Plugged it in, worked fine. A few days later: Black screen. HDMI no signal.

I was starting to consider to return the card, but I checked the setup one more time, and then I realized: Every time I plug in or remove a HDMI cabel, the card moves a tiny littly bit.
So I booted the system and simply tipped on the cable with my finger softly. Black screen. HDMI no signal.

So I milled a nice bracked out of aluminium, screwed it on the HDD frame (I've got no HDDs in there anyway), and never had a problem again.

[Helios]

Originally posted by Graf Erik:

Originally posted by Helios:

No I have not

Maybe you should.

You see, when I put a 3080 in my rig I didn't put the sag protector in, because... it's an ugly piece of plastic and I never needed on before. I've been building PC since the 90s.
That was before CP was even released.

But these 30-series rtx cards are pretty big, and pretty long, and quite heavy. And these PCIe ports were never intended for cards that big.

At first it was working fine. But after a few weeks I suddenly got a black screen. HDMI no signal.
Rebooted the system, no effect.
Changed the port and it worked again.
Great I though. Brand new 1000€ card and one port gave up.
But the next day it happened again. Switched the cable back to the first port and... it worked? Somehow?
So I switched the cabel. Worked for few days, then again: black screen. HDMI no signal.
Got up an older monitor. Plugged it in, worked fine. A few days later: Black screen. HDMI no signal.

I was starting to consider to return the card, but I checked the setup one more time, and then I realized: Every time I plug in or remove a HDMI cabel, the card moves a tiny littly bit.
So I booted the system and simply tipped on the cable with my finger softly. Black screen. HDMI no signal.

So I milled a nice bracked out of aluminium, screwed it on the HDD frame (I've got no HDDs in there anyway), and never had a problem again.

Hmm diffidently worth looking into

Yet I don't see why this is only happening with Cyberpunk and never happens any other time?

[[M2]Jetty]

Originally posted by Helios:

Originally posted by Graf Erik:

Maybe you should.

You see, when I put a 3080 in my rig I didn't put the sag protector in, because... it's an ugly piece of plastic and I never needed on before. I've been building PC since the 90s.
That was before CP was even released.

But these 30-series rtx cards are pretty big, and pretty long, and quite heavy. And these PCIe ports were never intended for cards that big.

At first it was working fine. But after a few weeks I suddenly got a black screen. HDMI no signal.
Rebooted the system, no effect.
Changed the port and it worked again.
Great I though. Brand new 1000€ card and one port gave up.
But the next day it happened again. Switched the cable back to the first port and... it worked? Somehow?
So I switched the cabel. Worked for few days, then again: black screen. HDMI no signal.
Got up an older monitor. Plugged it in, worked fine. A few days later: Black screen. HDMI no signal.

I was starting to consider to return the card, but I checked the setup one more time, and then I realized: Every time I plug in or remove a HDMI cabel, the card moves a tiny littly bit.
So I booted the system and simply tipped on the cable with my finger softly. Black screen. HDMI no signal.

So I milled a nice bracked out of aluminium, screwed it on the HDD frame (I've got no HDDs in there anyway), and never had a problem again.

Hmm diffidently worth looking into

Yet I don't see why this is only happening with Cyberpunk and never happens any other time?

TLDR: In my use case, don't use HDMI with cyberpunk. Or if you already are, don't unplug the hdmi cable or switch displays. If you did and are experiencing issues, try formatting, clean install of windows. Also format the drive cyberpunk was installed on, in case you install to locations other than C drive.

Sorry to bring up an old thread... I just started playing this game, and even years after it's release it still seems to be sporting a fair amount of issues. Upon installing, game was looking great. Then I decided, hey, let me hook it up to my tv (with HDMI cable) to play it on a bigger screen at 4k. Wasn't impressed. Looked like trash. Knew something was wrong. So I shut down my computer, reconnected it to my monitors (displayport cables). Game now also looks like trash there. Best described as a blurry mess, as if I'd turned down all graphics settings and lowered the resolution.

Pretty frustrating. Fiddling around with settings, verifying, uninstalling and reinstalling the game seemed to make no difference, so I bite the bullet and just format. Reinstall sream and cyberpunk. Game looks great again.

I have another computer that I keep at my girlfriends house, and is often switched between a monitor and television for display. I install cyberpunk while it's connected to tv via HDMI. Things look great. In the next few days when I play it there again, tv is in use, so I use my monitor, connected via HDMI. Game looks like trash. No settings combination seems to fix the issue. Just a format.

I'm not sure if it is the game that has an issue with HDMI cables being plugged/unplugged, displays being switch or a combination of all those factors, or if its windows 11. I'm no fan on windows 11, but there is a substantial gain in graphical quality in the game with HAGS enabled for frame generation (DLSS 3) as compared to windows 10. It also seemed to mostly get rid of a weird sparkly effect on some surfaces in the game, most notably on the interior of vehicles and clothing for some characters.

I don't know if it will happen if you switch displays while using only displayport, or if the issue exists while on windows 10, but there seems to be a specific issue with this game and display output wit if the circumstances are changed from when it was installed.