PC Turns off.

[dean1987rhm]

I9-9900K@3.60Ghz water cooled. OS win 10. RTX 2070. 16GB Ram. 850W PSU. Im playing on medium setting at 1080p and after 20mins game play my pc turns off. Im getting a steady 60fps gameplay. My gpu driver is updated so is my OS. I stressed tested my hardware and there is no problems there. I played AC Valhalla for 7 hours without a problem. Can anyone think of anything to help?

[Mentally Unstable]

When I started playing the game, I didn't experience the same thing as you but I did experience frequent random crashes. I experimented with the settings and enabled vsync while setting it to 80 and below. Now I rarely crash.

Just a wild guess but it might help you.

[Scourge]

Might want to check the eventviewer of Windows to see what and why your PC shuts down.

[Draxuss]

Publicado originalmente por dean1987rhm:

I9-9900K@3.60Ghz water cooled. OS win 10. RTX 2070. 16GB Ram. 850W PSU. Im playing on medium setting at 1080p and after 20mins game play my pc turns off. Im getting a steady 60fps gameplay. My gpu driver is updated so is my OS. I stressed tested my hardware and there is no problems there. I played AC Valhalla for 7 hours without a problem. Can anyone think of anything to help?

Sounds like it may be a power issue. Check your psu for dust build up?

[GhostOokami]

Check the temps of your rig first, that's what I'd do. I use CPUID HWMonitor, it tells me the temps of all components in my system. You said your pc is water cooled but I'd check anyway. Anytime a PC shuts off theres a good chance that something is overheating, mainly the cpu. Check how hot your cpu can run on the manufacturers website as well.

[Cookie Rookie]

If the temps are fine it might be your PSU. I had a similar issue in the past where my pc restarted only while playing certain games. After i changed the PSU problem went away.

Also a stress test will not necessarily draw enough power to make it crash.

[dean1987rhm]

I just left for work. I'll check temps when I get back. I just thought it strange that it's the only game that turns my pc off. I tried low settings with v sync on and still turns it off after 15 to 20 mins. I played Valhalla last night with no issues at all. If temps are fine later and it still turns off then I think I'll wait for a patch. Can't see it being my hardware fault to be honest. Thanks guys 😎

[Zebedee]

Couple of things have turned my PC off in the past. Ludicrously rarely was faulty RAM. Much more frequent was a PSU on its way out.

[hölle]

Publicado originalmente por Scourge:

Might want to check the event viewer of Windows to see what and why your PC shuts down.

It will be most probably KERNEL POWER CRITICAL FAILURE, which in itself isn't that informative at all.

My bet is that most probably your PSU can't handle the power consumption needed to serve the system. My recommendation is that turn off all LEDs on your PC including GPU led, CASE led, BOARD led.

Also, make sure that the temperatures of your components are just right (alt+tab after 15 mins of gameplay and then check).

My second guess is that your CPU gets very hot and for damage preventing reasons the system shuts itself down. Or maybe the GPU. Check the performance and tweak the LEDs, please.

[JD777]

I'm playing this on my GOG account so I own the game. That said this happened to me and at first i thought the computer turned off but it did not it went to sleep. If this happens again push(Dont hold) the power button once and wait for a minute and the computer will come back to life right where you left off but without the game running anymore.

I looked at the event viewer and it seems that the Nvidia driver crashed.

First was the yellow warning "Display driver nvlddmkm stopped responding and has successfully recovered."

than a few minutes later this happened "The NVIDIA LocalSystem Container service terminated with the following error:
A generic command executable returned a result that indicates failure."

and than this "The NVIDIA LocalSystem Container service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 6000 milliseconds: Restart the service."

Had this happen twice to me and the last time was a day ago. So far so good for now. I use SpeedFan with alert beeps if my cpu or gpu get too hot too so it wasn't that.

[cyans]

if you play with controller, make sure you turn off the settings in windows which shuts your pc down after not using it for a bit

[dean1987rhm]

Psu is only 12 months old. I never turn my leds on. As I said before. Playing new games for hours on end on ultra graphics with no issues like this. Seems it must be the software or new driver I think. The pc case was only abit warm when it turned off, not hot or anything.

[Mr Blue Playdoh]

everyone saying hardware, no its the game mate dont listen to these guys, if this is the only game thats doing it you have your answer.

[JD777]

Publicado originalmente por dean1987rhm:

Psu is only 12 months old. I never turn my leds on. As I said before. Playing new games for hours on end on ultra graphics with no issues like this. Seems it must be the software or new driver I think. The pc case was only abit warm when it turned off, not hot or anything.

Pretty sure it's not overheating. I got this to stop by doing a (clean install) of the newest Nvidia game ready driver. It doesn't seem to happen anymore. But even if you already have the latest driver maybe uninstall and clean install the driver again to clear any problem settings that could be in conflict with this game. This seemed to clear it up for me.

[Old Dragon]

Like other have said, this seems to be a power issue. One other thing to try if you have V Sync disabled: limit your FPS to something higher than your in-game FPS (or just match your monitor refresh rate). I noticed that my GPU/CPU were going crazy 500+ FPS during menus (drawing max power, raising temps, etc.).

[Mentally Unstable]

Publicado originalmente por Old Dragon:

Like other have said, this seems to be a power issue. One other thing to try if you have V Sync disabled: limit your FPS to something higher than your in-game FPS (or just match your monitor refresh rate). I noticed that my GPU/CPU were going crazy 500+ FPS during menus (drawing max power, raising temps, etc.).

I had to skip the intro movie when I first started the game because it kicked my card into overdrive for some reason and accelerated my fps to the point of crashing the driver. Only after I enabled vsync was I able to actually play through the intro movie.