Marvel's Guardians of the Galaxy

Marvel's Guardians of the Galaxy

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pauvilboo Nov 15, 2021 @ 7:44pm
Adapter D3D12
Hi everybody.
I've recently installed Marvel's Guardians of the Galaxy but it's not working due to a D3D12 incompatibility. I've checked, and my computer runs Windows 10 with DirectX 12, but the game is not running. Can somebody help me fix it?
Thanks a lot.

This is the information via my dxdiag:
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 8192MB RAM
Available OS Memory: 8112MB RAM
Page File: 8643MB used, 1068MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.3.0
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Showing 1-5 of 5 comments
FeilDOW Nov 16, 2021 @ 1:56am 
You trying to run this on a 4700mq integrated graphics? There are 2 issues here, one is that you are extremely underpowered with the recommended 1060 being over 2000% faster than your hd graphics 4600, two and the least of your problems is intel dropped dx12 support for its Haswell cpus that released about 9 years ago.

I suggest you refund if you don't have a better PC to play on and get it on a console if you have one.
Last edited by FeilDOW; Nov 16, 2021 @ 1:57am
Moe Nov 16, 2021 @ 2:16am 
Originally posted by pauvilboo:
Hi everybody.
I've recently installed Marvel's Guardians of the Galaxy but it's not working due to a D3D12 incompatibility. I've checked, and my computer runs Windows 10 with DirectX 12, but the game is not running. Can somebody help me fix it?
Thanks a lot.

This is the information via my dxdiag:
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 8192MB RAM
Available OS Memory: 8112MB RAM
Page File: 8643MB used, 1068MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.3.0

you need a dedicated video card to play this game. Intel HD integrated graphics will not cut it.
fpdrpd Dec 31, 2023 @ 7:53am 
How about Radeon AMD?
FeilDOW Dec 31, 2023 @ 8:44am 
Originally posted by fpdrpd:
How about Radeon AMD?
Need more info then that.
nobot Jan 1, 2024 @ 7:35pm 
780m could probably handle low res/settings.
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