Did the last update, now the game won't start :: Marvel's Guardians of the Galaxy General Discussions

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YamiDiddz

Nov 6, 2021 @ 6:06am

Did the last update, now the game won't start

Like the title says, 2 days ago the game was working perfectly fine, then today I did the update, now the game doesn't start... or to explain it better it starts but then gets stuck in a black screen -.-

Great update team, thank you very much

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Originally posted by ian.moran:

Boot issues:
- In some cases with exclusive fullscreen there is an issue with selection of incorrect refresh rate that can give black screen on boot, if you see this try non exclusive fullscreen. This issue will be addressed in the next patch
- Crash/Exit on boot have been attributed to antivirus blocking the game, please check your antivirus settings
- Some crashes have been seen with obs and other services that inject overlays and similar into the rendering, please quit and disable anything that might be adding overlays
- Some have required a reinstall
- Are you running stock overclocking, voltage etc. some have seen issues when pushing these values
- if you have any doubts over the suitability of your psu, you might try limiting frame rate confirm your psu is suitable for your setup
- Slow start and crashes have been attributed in some instances to steam shader caching, try disabling steam shader caching
- you could try deleting raw*.store files from your exe folder

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Showing 1-15 of 18 comments

Jonny Tenebrous has Marvel's Guardians of the Galaxy

Nov 6, 2021 @ 6:44am

Awesome - just did the update and now all I'm getting is a black screen too. Or rather, I can see the startup videos and then a black screen appears and I can still see a white cursor. But that's it. Running the latest Nvidia Drivers 496.49 on an RTX 3070Ti, which are supposed to specifically be optimised for Guardians.

Edit: Here are other things I've tried, which did NOT resolve this issue. Basically, I'm definitely stuck - can't play the game at all anymore until a patch is released to fix THIS broken patch.

1.) Uninstall and Reinstall GotG
2.) Disable secondary display
3.) Disable HDR
4.) Disable FullScreen
5.) Disable Raytracing
6.) Disable Steam Overlay

Last edited by Jonny Tenebrous; Nov 6, 2021 @ 10:24am

4D GROSSMEISTER has Marvel's Guardians of the Galaxy

Nov 6, 2021 @ 6:45am

Same ♥♥♥♥...

VladTheEmailer has Marvel's Guardians of the Galaxy

Nov 6, 2021 @ 6:53am

Same here.

PrivateXTC has Marvel's Guardians of the Galaxy

Nov 6, 2021 @ 7:30am

Mine works. I'm using the older 471.96 Nvidia drivers. The latest just gave me issues in this game.

YamiDiddz

Nov 6, 2021 @ 8:16am

Originally posted by JonnyIn3D:
Awesome - just did the update and now all I'm getting is a black screen too. Or rather, I can see the startup videos and then a black screen appears and I can still see a white cursor. But that's it. Running the latest Nvidia Drivers 496.49 on an RTX 3070Ti, which are supposed to specifically be optimised for Guardians.

Originally posted by ОчковыйБегун:
Same ♥♥♥♥...

Originally posted by PrivateXTC:
Mine works. I'm using the older 471.96 Nvidia drivers. The latest just gave me issues in this game.

For everyone in here with the same issue. I went on the steam properties for the game and unchecked "Enable Steam Overlay while in-game". Also Before starting the game I go on options and uncheck the "Fullscreen" option, so the game starts in windowed mode.

This apparently works for me and the game actually starts, you can even full screen again after the game is already running,

ian.moran [developer] Nov 9, 2021 @ 4:12am

Some issues have been reported with antivirus blocking and overlay injection ( obs, steam etc.) can you check these?

JinxTheWorld has Marvel's Guardians of the Galaxy

Nov 9, 2021 @ 4:35am

Originally posted by ian.moran:
Some issues have been reported with antivirus blocking and overlay injection ( obs, steam etc.) can you check these?

Could be a third party anti-virus. I'm just using windows defender and windows firewall. I have steam and nvidia overlays active. Game still ran perfect like before the patch. I can't offer any solutions since i am not experiencing any issues. Re-launched game 5 times back to back (So... many... splashscreens....) and no funky behavior.

Ryzen 5 5600x and 3060Ti. Zero issues.

Watch it be McAfee bloatware XD. Joking aside, anything could be causing it, and some say steam overlay was the reason. Perhaps even bad registry lol. Could also be related to a fix in the update that is somehow in some bizarre reason causing it. Code gets funky sometimes lmao.

Anyways great game, and hope you guys iron out the problems some people are facing. The team did an amazing job with this game.

Jonny Tenebrous has Marvel's Guardians of the Galaxy

Nov 9, 2021 @ 11:21am

Originally posted by ian.moran:
Some issues have been reported with antivirus blocking and overlay injection ( obs, steam etc.) can you check these?

I'm running GoTG and experiencing these issues on a nearly fresh/clean install of Win10Pro on a new PC, i7 11th gen proc, Nvidia RTX 3070 Ti w/ latest drivers, 32gb ram, running on PCIe Gen 4 NVME SSD. Don't have much software installed, so no system "bloat" to speak of. No 3rd party AV - only Windows Defender. No OBS. Nvidia Overlay is on, and I tried turning off Steam Overlay (which did not resolve my issues).

Ryder

Nov 13, 2021 @ 12:46pm

None of these solutions seemed to help me
and
literally, why did you comment other then to kiss ass?

Originally posted by JinxTheWorld:
Originally posted by ian.moran:
Some issues have been reported with antivirus blocking and overlay injection ( obs, steam etc.) can you check these?

I can't offer any solutions since i am not experiencing any issues.

Last edited by Ryder; Nov 13, 2021 @ 12:46pm

JinxTheWorld has Marvel's Guardians of the Galaxy

Nov 14, 2021 @ 4:23am

Originally posted by Ryder:
None of these solutions seemed to help me
and
literally, why did you comment other then to kiss ass?

I commented entirely because i can, and also because me not having any issues despite having 2 overlays active indicates that they are not the direct cause. Something else is causing the strange behavior. I would dumb it down to simply bad registry. Also If you have used a program like "Driver Booster (paid)", you would know there is more than 1-2 drivers in a PC. For me i have 37 of them, not counting ones for my CPU and GPU. It is rather shocking how many people do not use a PC maintenance software of any kind to help keep their PC clean and optimized.

There is also the noted anti-virus possibly treating files in the update as problematic and blocking them. However since i am not experiencing any problems while using Microsoft Defender and firewall, it is likely a third party anti-virus as a cause. Did you know there is an option in windows Updates & Security called "For Developers" at the bottom. In it there is a toggle to allow installation of loose files and apps from any source. This is generally not on by default. If you mod, you usually have to enable it. Just something to think about.

After all, i cannot tell of a solution to a problem i simply do not have. As i have stated....

Though let me ask you a few questions. What made you feel the need to respond to my comment? What did it accomplish? What was your goal?

As an addendum let me add this: Me stating that i enjoyed my experience with the game is not "Kissing ass", and you stating such a thing makes you seem like an [Fill in the blank] as well.

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