game closes immediately

[Nilton]

o jogo inicia normalmente, porém após 5-10 minutos ele simplesmente fecha

[Beard]

Can you share your logs.zip file found in C:\Users\YourUserName\Zomboid?
You can use any file-sharing website of your choice or a temporary one like filetransfer.io for example.

[Nilton]

Good morning! thanks for the quick and efficient response :) here is the "console" file
https://filetransfer.io/data-package/Y9x6vADM#link

[Nilton]

the game works perfectly, but it closes after a few minutes of playing, this is very frustrating, because I bought the game about 4 days ago and spent most of my time trying to solve the problem

[Beard]

There do not seem to be any errors in the game, meaning the crash is likely caused by something else.
Can you share the latest “hs_err_pid” file found in your main game folder “Steam\steamapps\common\ProjectZomboid”?

[Nilton]

this file does not exist... but maybe that helps
https://filetransfer.io/data-package/3xeVvIAB#link

i found this in windows event log.

errors always appear in this sequence:
(application error) Failing application name: java.exe, version: 17.0.1.0, timestamp: 0x7e05299d
Faulting module name: nvoglv64.dll, version: 31.0.15.3640, timestamp: 0x6496035a
Exception code: 0xc0000409
Fault offset: 0x0000000001941515
Failing Process ID: 0xbcc
Faulting application start time: 0x01d9b34ee203ed9a
Faulting Application Path: C:\Program Files (x86)\Steam\steamapps\common\ProjectZomboid\jre64\bin\java.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5b6e4554b945d508\nvoglv64.dll
Report ID: 0aa18f29-9106-4553-b291-a5817d0b98be
Full name of the failing package:
Application ID relative to the failing package:

and (Nvidia OpenGL Driver)
Unable to recover from a kernel exception. The application must close.


Error code: 3 (subcode 7)
(pid=3020 tid=1344 java.exe 64bit)

Visit http://www.nvidia.com/page/support.html for more information.

[Beard]

Well, it specifies a nvoglv64.dll issue, which means there is a problem with your nvidia driver, I recommend the tips mentioned in the posts about the issue:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Faulting-module-nvoglv64-dll-when-launching-AutoCAD.html
https://forums.developer.nvidia.com/t/bug-random-nvoglv64-dll-crash-after-driver-update/185612

[Nilton]

No progress when performing the possible solutions, I also got this when running the file "ProjectZomboid32.bat" https://filetransfer.io/data-package/HfutgwaB#link

[Beard]

I can only recommend trying to install the game to a different hard drive, and then do a clean reinstall of your graphics card.

DDU allows for a clean reinstall:
https://www.youtube.com/watch?v=GrXSLaSRkw8

You can use other tutorials of the DDU tool as well.