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There are some wells before, when you fight the first shielded enemies. There you are supposed just stand in the well and load your prismatic energy to then become trancendent by pressing "b" (by default)
Wiggle around in it.
It's there.
iv been arond every mm of that thing and no prompt. iv restarted, iv tried a fresh character, iv verified the game, iv restarted the pc, iv turned the pc off and on. iv even tried turning my router off and on.
i cant possibly be the only 1 with this issue.
Did you already go through once and accept the subclass and then have a bug that forced you to restart the mission? Because...if so you probably already have the subclass and should just continue
I got the prismatic at launch with no issue. but straight after the fight after that i got booted because of the server instability. And when i went back i decided to try a new class (so from fresh) and its been sinse then that iv been having the issue.
So...prismatic is account wide, meaning your other characters SHOULD already have it
that makes alot of sense.
Emailed Bungie no reply by now though.
unfortunatly i had to try on a brand new account and that fixed the issue. But it did mean i had to start from scratch. (i had the same issue with the wishender bow as i deleted the exotic kinetic thing. and the only way i could fix it was to make a new account.)
Bungie needs to warn people not to delete a class after acquiring prismatic as it does seem that it will lock you out of getting it again.