Destiny 2

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Kittysune May 21, 2024 @ 10:16pm
BattlEye launcher update failed
it said '' Update Failed (1, 28). Please check your internet connection and/or firewall. ''

i already put Both BattlEye on allow for firewall and my internet connection is fine on other game

does anyone have solution for this ?
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Showing 1-7 of 7 comments
N33MA May 21, 2024 @ 10:37pm 
Try to reinstall the game?
Kittysune May 21, 2024 @ 11:14pm 
Originally posted by N33MA:
Try to reinstall the game?
already did
T3rAbYt3 May 22, 2024 @ 2:12am 
When launching the game I get an “Update failed …” error.

In order for BE to operate properly, it needs to be able to download updates prior to launching the game. If this fails for you please make sure that your system and network has unrestricted internet access. Furthermore, if you are using a firewall or similar security software, please ensure that the BE Launcher executable (often named “[Game name]_BE.exe”) is allowed to access the internet without restrictions. You may want to add the BE Launcher executable to the software’s exception list as well.

https://www.battleye.com/support/faq/

Advanced Troubleshooting: UPnP, Port Forwarding, and NAT Types

It is recommended that you strive for an Open NAT.

https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types

Contact Battleye Support

Support: https://www.battleye.com/contact/

Update Windows, Driver

Check for Windows and Driver Updates.

Verify the Integrity of the Game File and Clear download cache

Verify Integrity of Game Files

Clear download cache

Run SFC and DISM

Step 1: Click Start menu, type cmd, right-click the Command Prompt application and choose Run as Administrator. When the User Account Control window appears, click Yes to launch the elevated cmd.exe.

Step 2: Type sfc /scannow and then press Enter to run the SFC scan.
Use the System File Checker tool to repair missing or corrupted system files[support.microsoft.com]

Step 3: To run DISM, type the following commands and press Enter after each.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Last edited by T3rAbYt3; May 22, 2024 @ 2:14am
Kittysune May 22, 2024 @ 12:14pm 
Originally posted by T3rAbYt3:
When launching the game I get an “Update failed …” error.

In order for BE to operate properly, it needs to be able to download updates prior to launching the game. If this fails for you please make sure that your system and network has unrestricted internet access. Furthermore, if you are using a firewall or similar security software, please ensure that the BE Launcher executable (often named “[Game name]_BE.exe”) is allowed to access the internet without restrictions. You may want to add the BE Launcher executable to the software’s exception list as well.

https://www.battleye.com/support/faq/

Advanced Troubleshooting: UPnP, Port Forwarding, and NAT Types

It is recommended that you strive for an Open NAT.

https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types

Contact Battleye Support

Support: https://www.battleye.com/contact/

Update Windows, Driver

Check for Windows and Driver Updates.

Verify the Integrity of the Game File and Clear download cache

Verify Integrity of Game Files

Clear download cache

Run SFC and DISM

Step 1: Click Start menu, type cmd, right-click the Command Prompt application and choose Run as Administrator. When the User Account Control window appears, click Yes to launch the elevated cmd.exe.

Step 2: Type sfc /scannow and then press Enter to run the SFC scan.
Use the System File Checker tool to repair missing or corrupted system files[support.microsoft.com]

Step 3: To run DISM, type the following commands and press Enter after each.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
already did tried every step and no luck
T3rAbYt3 May 23, 2024 @ 9:12am 
I would recommend contacting BattlEye support here: https://www.battleye.com/contact/
pendulum_10 Aug 7, 2024 @ 6:43pm 
Originally posted by Kittysune:
Originally posted by T3rAbYt3:
When launching the game I get an “Update failed …” error.

In order for BE to operate properly, it needs to be able to download updates prior to launching the game. If this fails for you please make sure that your system and network has unrestricted internet access. Furthermore, if you are using a firewall or similar security software, please ensure that the BE Launcher executable (often named “[Game name]_BE.exe”) is allowed to access the internet without restrictions. You may want to add the BE Launcher executable to the software’s exception list as well.

https://www.battleye.com/support/faq/

Advanced Troubleshooting: UPnP, Port Forwarding, and NAT Types

It is recommended that you strive for an Open NAT.

https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types

Contact Battleye Support

Support: https://www.battleye.com/contact/

Update Windows, Driver

Check for Windows and Driver Updates.

Verify the Integrity of the Game File and Clear download cache

Verify Integrity of Game Files

Clear download cache

Run SFC and DISM

Step 1: Click Start menu, type cmd, right-click the Command Prompt application and choose Run as Administrator. When the User Account Control window appears, click Yes to launch the elevated cmd.exe.

Step 2: Type sfc /scannow and then press Enter to run the SFC scan.
Use the System File Checker tool to repair missing or corrupted system files[support.microsoft.com]

Step 3: To run DISM, type the following commands and press Enter after each.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
already did tried every step and no luck
Did you ever fix this? I just got the same issue now. It won't synch my steam to the destiny 2 servers
Kittysune Aug 10, 2024 @ 8:51am 
Originally posted by pendulum_10:
Originally posted by Kittysune:
already did tried every step and no luck
Did you ever fix this? I just got the same issue now. It won't synch my steam to the destiny 2 servers
it fixed it self after couple days for me it's my internet problem
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Date Posted: May 21, 2024 @ 10:16pm
Posts: 7