Destiny 2

Destiny 2

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Black Apr 6, 2022 @ 6:30pm
So my Beyond light DLC key got revoked.
Kinda baffled and don't know what to say to be perfectly honest. Not exactly sure how I should proceed. I lost my job last month and waiting on the training of my new job in order to get a new income so I'm unsure if I should pick up the dlc again or not.
Originally posted by The One They Call Dante:
Hi there!

You will need to contact Steam Support for more assistance regarding this issue, as they manage the licenses.
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Showing 1-13 of 13 comments
Katgoop Apr 6, 2022 @ 6:57pm 
That's strange. You should get in contact with the support team on their website, unless you bought the key from a third party.
Black Apr 6, 2022 @ 6:58pm 
thing is its been a while so I don't exactly remember. its really cheap right now so I might just get it again.
A moderator of this forum has indicated that this post answers the original topic.
Hi there!

You will need to contact Steam Support for more assistance regarding this issue, as they manage the licenses.
Katgoop Apr 6, 2022 @ 7:04pm 
Definitely contact steam support, steam does have its awful moments. Goodluck on getting your copy back <3
R A Z E R Apr 6, 2022 @ 7:10pm 
Did you buy your key from a legit website or did you perhaps bought one from certain gray markets? If so than you probably bought a stolen key hence why it was revoked.

Contact steam support if that's not the case.
Black Apr 6, 2022 @ 7:14pm 
I had the key for a year in any cases I'll just get it again Its not that bad.
Katgoop Apr 6, 2022 @ 7:19pm 
Originally posted by Black:
I had the key for a year in any cases I'll just get it again Its not that bad.
Better to attempt to get it back, as all you need to do is file a ticket and wait, instead of wasting money. Since you lost your job and all, better to keep your money for important stuff.
noname Apr 6, 2022 @ 7:31pm 
How does one contact Steam Support? Seems hard to initiate contact, just FAQs. How helpful.
Originally posted by 4tunate1:
How does one contact Steam Support? Seems hard to initiate contact, just FAQs. How helpful.
Pretty simple. If you are using the Steam app then top lefthand side is a Help button, click that and then to go Steam Support and go from there
DakotaThrice Apr 7, 2022 @ 1:41am 
Originally posted by The One They Call Dante:
Hi there!

You will need to contact Steam Support for more assistance regarding this issue, as they manage the licenses.

This is being disingenuous. Yes, Valve are the ones who actually process license revelations but aside from payment issues for purchases directly through Steam they only do so at the publishers request.

If OP didn't purchase through Steam all Valve can tro is redirect them to the Publisher. If OP didn't buy through Steam then they instead need to go whichever store they purchase d from to resolve the issue with them.

Ultimately though this issue isn't going to be resolved except by repurchasing the content. Valve can only resolve this if it was a direct Steam purchase and otherwise will just direct OP to the publisher and/or retailer; you've already shown the publishers stance to be that it's not their problem and the retailer is unlikely to provide any support for a year old purchase even if the purchase was made form an authorised retailer not a grey market reseller.
Black Apr 7, 2022 @ 8:31am 
I probably made it on kinguin in the past . its fine I rebought it I got some extra cash back due to tax returns from last year
Psycho Mantis Apr 7, 2022 @ 11:48am 
So my Beyond light DLC key got revoked, me 2 gonna try support!
Last edited by Psycho Mantis; Apr 7, 2022 @ 11:49am
Originally posted by Psycho Mantis:
So my Beyond light DLC key got revoked, me 2 bought it from ♥♥♥♥♥

I'll just say there is a reason steam blocks that website.

Unauthorized 3rd party key sellers have a huge issue with people buying keys with stolen creditcards and then the bank issues a chargeback and the developer has to refund the owner of the card.

To ensure no foul play happened, I am assuming they revoke/ban the CD key that was involved in the purchase that was attached to the card.

Edit since I saw you edit your post:
Since you did not buy it from Steam, Steam will not be able to help you and you will end up wasting your time - feel free to try though, seriously. I am telling you this so you can have it resolved as fast as possible. You'll need to take it up with the place you purchased the key but they have VERY strict rules stating once you bought the key there is no way to refund it since they have no idea if you claimed it or not.
Last edited by (N☆G) Jackal ★JJ★; Apr 7, 2022 @ 11:54am
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Date Posted: Apr 6, 2022 @ 6:30pm
Posts: 13