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Honesty, your best bet is to go directly to the Bungie website and do a bug report - posting on here unfortunately will only get you trolls and other undesirables giving you grief...
I know because I've had the same problem myself (along with quite a few other too) and I too posted here on STEAM and all it did was drag out all the worst people on here so they can throw silly insults around like children and you will experience nothing but frustration as I am right at this moment (the posts continue as I type this very message!)
Seek Bungie direct, there is no help to be found here, only fools and insults! :(
True dat! ;)
then it's matters of switching IP, which may be or not easy depending on your ISP.