WIN10 - Quit after NEW GAME click

[gustavomarano]

The game start normaly at 1024x720. 4k is unusable.
Bue, after click on NEW GAME, show screen with a window named "Before Your Eyes - Unity 2018.4.31f1_212ea663d844 and the EYE Logo with a "!" red symbol.

https://steamcommunity.com/id/gustavomarano/images/?appid=767

CAM : With or without cam the error persist. Using DROIDCAM
Using WINDOWS 10 PRO 21H1
VIDEO : NVIDIA QUADRO K620, 2GB
PROCCESOR : AMD FX6350 Black 8 Cores
MOTHER : GIGABYTE 990fxa-ud5 r5
RAM ; 20GB DDR3
Is tested on LG 43" TV 4K and a LG 24" Monitor FULL-HD.

The WINDOWS EVENT is:

Nombre de la aplicación con errores: Before Your Eyes.exe, versión: 2018.4.31.11942, marca de tiempo: 0x6000ca7c
Nombre del módulo con errores: LibTrackerLite.dll, versión: 0.0.0.0, marca de tiempo: 0x5b19f8bf
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x000000000023c1e1
Identificador del proceso con errores: 0xb74
Hora de inicio de la aplicación con errores: 0x01d800103eb374b7
Ruta de acceso de la aplicación con errores: C:\Program Files (x86)\Steam\steamapps\common\Before Your Eyes\Before Your Eyes.exe
Ruta de acceso del módulo con errores: C:\Program Files (x86)\Steam\steamapps\common\Before Your Eyes\Before Your Eyes_Data\Plugins\LibTrackerLite.dll
Identificador del informe: 1fd6ad4a-e72e-4e56-bd35-09da694b23d3
Nombre completo del paquete con errores: 
Identificador de aplicación relativa del paquete con errores: 

 System 

  - Provider 

   [ Name]  Application Error 
 
  - EventID 1000 

   [ Qualifiers]  0 
 
   Version 0 
 
   Level 2 
 
   Task 100 
 
   Opcode 0 
 
   Keywords 0x80000000000000 
 
  - TimeCreated 

   [ SystemTime]  2022-01-02T19:39:31.3935343Z 
 
   EventRecordID 144076 
 
   Correlation 
 
  - Execution 

   [ ProcessID]  0 
   [ ThreadID]  0 
 
   Channel Application 
 
   Computer **********
 
   Security 
 

- EventData 

   Before Your Eyes.exe 
   2018.4.31.11942 
   6000ca7c 
   LibTrackerLite.dll 
   0.0.0.0 
   5b19f8bf 
   c0000005 
   000000000023c1e1 
   b74 
   01d800103eb374b7 
   C:\Program Files (x86)\Steam\steamapps\common\Before Your Eyes\Before Your Eyes.exe 
   C:\Program Files (x86)\Steam\steamapps\common\Before Your Eyes\Before Your Eyes_Data\Plugins\LibTrackerLite.dll 
   1fd6ad4a-e72e-4e56-bd35-09da694b23d3 

[Marina Gasolina]

Sorry the game is crashing!
Firstly, make sure Windows Camera Privacy settings allow Before Your Eyes.exe access - also do the same with your antivirus/firewall.

Next, delete the file located here:
C:\Users\<username>\AppData\LocalLow\Goodbye World\Before Your Eyes\webcamInfo.json. Launch the game and test your webcam in the main menu, then click new game. If it still crashes, try disconnecting your webcam (if it's not an integrated cam) in the main menu before pressing "new game". If clicking “new game” works and you get to the camera-selection menu (i.e. the calibration sequence), plug the webcam back in and wait 5-10 seconds to see if it gets detected by the game (if so, it should appear in the dropdown list).